Social Media Lead

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Why OppLoans? 

  • OppLoans is a socially-responsible, profitable FinTech company that has grown 2000% over the last 3 years, and is backed by a global investment firm with $106 billion AUM. 
  • Recent accolades include being named 1 of the fastest-growing companies in the USA by Inc. Magazine’s list of 500, 3rd fastest-growing startup by Built In Chicago, and 6th best company to work for by Glassdoor. 
  • Customers love our product! We have been widely recognized as having the best customer experience in the industry. See what our borrowers are saying on Google and the BBB! 
  • Employees love working here. We have an entrepreneurial and dynamic startup culture that also cares for our employees. Check out our Glassdoor reviews!

The Opportunity

  • Must have at least 3 years of experience in social media marketing.
  • We are looking for a highly experienced Social Media Lead who will be responsible for managing social media projects, research, content development, design and execution. The Social Media Lead will be responsible for owning and maintaining content on social media channels, generating and executing new ideas, and reporting and analyzing results and KPIs.
  • This full-time position requires the ability to enact and standardize social media content like memes, posts, promotions, video, audience engagement and more for all social media channels including Facebook, Twitter, YouTube and Instagram. This is an exceptional opportunity for someone intellectually curious, socially adventurous and action-oriented. If you want to roll up your sleeves and make a powerful, fun and engaging statement online, we want to hear from you.  

 

Our Ideal Candidate: 

  • You have experience managing every aspect of large social media campaigns, from ideation to execution and tracking.
  • You are digitally fluent and have a passion for communication, storytelling, and engaging with others! You are excited to be the social media voice of OppLoans and cannot wait to get creative with our media platforms.
  • You are passionate about optimizing existing content for social and generating new content and ideas specifically for social channels.
  • You have extensive experience successfully creating deliverables that support the execution of social media strategies.
  • You have a proven track record of driving results and outcomes tied directly to social media actions and campaigns.

 

Your Responsibilities:

  • Monitor, analyze and report competitive marketing campaigns. Monitor account performance daily and establish KPIs for each account to monitor and report on.
  • Manage OppLoans’ social channels including, Twitter, Facebook, Instagram, and YouTube, etc. Use social monitoring tools to create actionable next steps based on data. Experiment and optimize our channels. Report KPIs that measure the effectiveness of social media campaigns
  • Delight our community with prompt, fun, clever, and helpful responses to all their questions
  • Develop goals and benchmark criteria to measure the effectiveness of social media programs and implement improvements as needed
  • Serve as social media copywriter for the OppLoans brand.
  • Build and sustain brand conversations across various social media channels as well as manage and protect brand perceptions online. In short – write, edit, post and proof content and copy daily. Be responsible for day-to-day management of all OppLoans social media initiatives.

 

Your Experience:

  • Bachelor’s degree or equivalent and or experience specializing in marketing, public relations, journalism, communications or related field.
  • You are familiar with social media performance tools and are comfortable with metrics commonly used to measure digital marketing campaigns.
  • 5+ years of social media experience, including a track record of building and sustaining brand conversations across various social media channels, and managing every aspect of large social media campaigns.
  • Must have social media management experience and understand the unique editorial value of each social media platform. Keen sense of awareness within the internet culture with a strong understanding of the digital marketing environment, including web, mobile, media and advertising.
  • Expertise in social media best practices and trends. You use social media for both personal and professional life (notably Twitter, Facebook, LinkedIn, Google+, Pinterest, and Instagram).

Preferred Experience:

  • Strong analytical skills and a passion for uncovering what makes content successful and building on it.
  • Strategic and creative thinker who can bring fresh ideas to a rapidly growing business and changing industry.
  • Thorough understanding of the digital/social universe and the ability to tap into emerging trends, platforms and technologies.
  • You have a solid understanding of analytics, measuring and interpreting key campaign metrics.

 
Benefits: 

  • Fully stocked kitchen with healthy snacks & drinks available. 
  • Subsidized daily lunches. 
  • CTA & Metra benefit program. 
  • Free gym membership. 
  • Free shuttle passes to Metra stations. 
  • Casual dress policy. 
  • Discounted Divvy memberships. 
  • 401(k) match program. 
  • Free OppLoans apparel. 
  • Competitive salary and benefits package. 
  • Fun, fast-paced work environment. 
  • Employee and peer recognition program. 
  • Opportunities to donate to charity. 
  • Dynamic start-up culture and environment. 
  • Ability to make an immediate impact in a growth stage company. 
  • Free health benefit options. 
  • Intramural sports leagues. 
  • Weekly office events (happy hours, massages, game nights, yoga, catered breakfasts, etc.) 
  • Dual monitors and stand-up work stations. 
  • Convenient downtown Chicago office located in the heart of the city. 
  • Awesome panoramic office view of Millennium Park and Lake Michigan, with roof top access. 
  • Equal opportunity employer. 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • RubyLanguages
    • ClojureLanguages
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management
    • LatticeProject Management

Location

OppFi is located in the heart of downtown Chicago, adjacent to Michigan Avenue and across the street from beautiful Millennium Park.

What are OppFi Perks + Benefits

OppFi Benefits Overview

Fully stocked kitchen with healthy snacks & drinks available.
Subsidized daily lunches.
CTA & Metra benefit program.
Free gym membership.
Free shuttle passes to Metra stations.
Casual dress policy.
Discounted Divvy memberships.
401(k) match program.
Free OppLoans apparel.
Competitive salary and benefits package.
Fun, fast-paced work environment.
Employee and peer recognition program.
Dynamic start-up culture and environment.
Ability to make an immediate impact in a growth stage company.
Flexible paid vacation policy.
Free health benefit options.
Intramural sports leagues.
Weekly office events (happy hours, massages, game nights, private yoga sessions, catered
breakfasts, etc.).
Dual monitors and stand-up work stations.
Convenient downtown Chicago office located in the heart of the city.
Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access.
Equal opportunity employer.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
OppLoans gym is a state-of-the-art fitness center free to all employees, and provides yoga, kickboxing and pilates classes on site.
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In addition to offering generous insurance benefits and 401(k) matching, we pride ourselves on a fun, collaborative and supportive company culture. Prior to COVID-19, this meant in-office events like game nights, bagel mornings and chair massages as well as semi-annual company parties. With all our teams working remotely right now, we’re holding digital events in their place, like trivia nights, Zoom cooking classes, movie nights, and coffee chats. Through our lifestyle benefits platform Fringe, employees can access discounted services that support a healthy work/life balance. We are always looking for ways to treat our employees well and show them they’re appreciated.

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