Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. We’re driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, we’re able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. . 

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.  

Rightpoint is the largest independent customer experience agency with technology at our core, and 350 employees across 8 U.S. offices. We create seamless digital experiences driven by insight, strategy, technology and design. Rightpoint serves more than 250 Fortune 1,000 companies with strategy, site design and development, content, CRM, commerce, BI and cloud infrastructure.  

And the industry is taking notice: 

• Crain's Chicago Fast Fifty of “Fastest Growing Companies,” 2014 - 2017 


• "Top 100 Workplaces in Chicago" by the Chicago Tribune, 2014-2016 


• EY Entrepreneur of The Year® Award, Co-founders Ross Freedman & Brad Schneider: 2015 Midwest Dual Finalists  


• One of the "Most Promising Companies in America" by Forbes in 2014 

WATCH THIS to learn more about Rightpoint and our culture: 

https://www.rightpoint.com/careers

The BIA National Practice Lead will be responsible for:

• Sustaining a profitable National practice that meets all the revenue, gross margin %, and utilization goals set for the practice.


• Maintaining a constant energy towards Business Development by supporting and leading BD pursuits; finger on the pulse of our financial health and client needs.


• Owning the development of our people and growing the group; tap the potential of our people and establish a leadership cadre within the practice to support scale.


• Maintaining, growing and expanding the current group offerings; foster innovation and diversification of work.


• Driving the development of processes and operating procedures to scale and sustain; operate the machine.


• Asserting themselves as a thought leader with an eye towards industry trends and direction.

The BIA Practice Lead will be responsible for managing and mentoring the team, ensuring that they have the right skills to deliver high impact solutions to our clients. Rightpoint is a custom software development “shop” with a Business Intelligence and Analytics practice rooted in the Microsoft technology stack including Azure and Power BI.  Responsibility for defining, applying and measuring solution delivery quality for existing clients and leveraging these metrics for client satisfaction is a key component of the role.

This person will be willing to assist in a pre-sales capacity for opportunities that have been clearly identified as well as provide thought leadership and development of collateral within the sales process. As additional areas of opportunity are identified, the BIA Practice Lead will work to define the policies, procedures and technologies to grow and mature the offering. A successful track record of solution development and maintenance of a client portfolio is critical to success.

It is important that the BIA Practice Lead have a strong and diverse background in not only data-centric development projects, but can also bring to bear the requisite client-facing soft skills that foster positive communications and trust with clients.

Responsibilities

The BIA National Practice Lead primary responsibilities fall into the following categories:

Resource Planning & Management:

• Creating and supporting staffing and hiring plans for the Rightpoint team


• Planning and identifying resource needs throughout the practice


• Actively working with the team to manage work assignments and client responsibilities


• Preparing for engagement reviews and promoting/using appropriate quality assurance procedures

Financial Management

• Understanding team revenue model, and cost-to-completion projections and making decisions accordingly


• Understanding Rightpoint’s pricing model and billing procedures


• Developing and refining delivery models from a resource and financial perspective


• Accurately forecasting revenue, profitability, margins, bill rates and utilization

Business Development

• Partnering with Rightpoint’s Solution Leads to influence and partner in the Business Development Lifecycle and Sales Pipeline formulation; Solution Leads provide connectivity with the market and clients, providing a valuable partnership with the National Practice.

• Bringing in revenue based on relationships and networks; exerting energy to tap into your own personal revenue sources.

• Identifying "follow-on" sales opportunities as they relate to a specific client engagement


• Assisting proposal efforts including completing project scoping and SOW assessments


• Possessing a thorough understanding of Rightpoint’s capabilities and ability to effectively articulate these to clients in time sensitive situations

Delivery Focused

• Possessing experience in a consulting environment juggling multiple projects and providing indirect oversight over a large number of projects


• Demonstrating experience stepping in to provide air cover to teams and swarming projects that are faced with issues and need to be rescued


• Providing subject matter expertise and being a trusted technology advisor to teams and client stakeholders. Providing confidence and assurance that things will get done right.

Technical Understanding

• Possessing detailed competency and understanding in business intelligence and data architecture.


• Desired experience includes the following areas:




• Data storage and architecture, with an emphasis towards the Azure BI and Analytics ecosystem


• Data warehousing


• Database monitoring and performance tuning


• Data movement, transformations, cleansing, and migrations


• Machine Learning and predictive analytics


• Disaster recovery and backup strategy


• Solution scaling and resiliency/redundancy


• Data security and compliance (PCI, HIPPA, etc.)




• Hands on experiences with Azure tools or their analogues AWS / Google cloud tools (this is not an exhaustive list)




• Information Management: Data Factory, Data Catalog, Event Hubs


• Data Storage: Azure Blob Storage, Azure SQL Database, Azure Data Lake Storage


• Big Data Solution: Azure Data Lake Storage / Analytics, HD Insight, Azure Data Warehouse


• Analytics Solution: Azure Analysis Services, ML Studio


• Intelligence: Cognitive Services, Bot Frameworks, Cortana Intelligence Suite


• Visualization & Apps: Power BI, Power Apps




• Maintaining awareness of new and emerging technologies and the potential application on client engagements

Client Management

• Developing lasting relationships with client personnel that foster loyalty


• Communicating effectively with clients to identify needs and evaluating alternative solutions


• Continually seeking opportunities to increase customer satisfaction and deepening relationships


• Building a knowledge base of each client's business, organization and objectives

Team Development

• Helping to drive team member career development opportunities


• Partnering with People Potential to develop training plans that will ensure that team members stay on the cutting edge of technology needed to support Rightpoint’s project work.


• Continuously defining or refining internal processes/assets to ensure consistency and repeatability across clients, especially as new situations or scenarios are encountered


• Conducting effective performance evaluations and mentoring those with less experience through formal and informal channels


• Challenging fellow team members to progress toward their professional development goals

Required Education

• Bachelor’s Degree in Business/Computer Science (preferred) or related field

Minimum Requirements

• Experience managing a team of 5+ geographically dispersed highly motivated and innovative teams.


• Excellent verbal and written communication skills between both the customer and all levels within the organization are required


• Knowledge of sound business practices and a proven track record of exceeding customer expectations and anticipating their needs are also required


• 5 or more years of solution development leadership responsibilities managing and delivering successful client projects.


• Experience with Microsoft’s Business Intelligence stack, heavily centered on Microsoft Azure-based solutions.


• Excellent consulting skills and the ability to work effectively with clients and team members


• Successful track record of developing and maintaining a client portfolio


• Ability to motivate and grow a team, including growing the next line of leadership


• Must be motivated with a focus on team performance


• Willingness to travel periodically

• PTO + Paid Holidays


• Casual Dress (when in the office; when at a client site, we need to mirror their dress code)


• Flexible Work Schedule


• Great Health Coverage
  
  
  
  • Medical – 4 plans to choose from!
  
  
  • Dental
  
  
  • Vision
  
  
  • Life/AD&D/Short-Term & Long-Term Disability
  
  
  
  


• Flexible Spending (Dependent & Healthcare)


• Transportation/Parking Pre-Tax Benefits


• 401k with Company Matching


• Weekly Peapod Snack/Drink delivery


• Regular Happy Hours and social events including: Volunteering, Game Nights, Basketball, 5K runs, golf outings, team sports, etc.


• Catered Lunches Every Other Friday


• Open Office Environment


• Continuous Training, Certifications, and Learning Opportunities 

This is a full time, salaried position. For more information, visit www.rightpoint.com. Rightpoint is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

Rightpoint is an E-Verify employer.  E-Verify is an Internet-based system operated by the Department of Homeland Security, U.S. Citizenship and Immigration Services that allows Rightpoint to verify the employment eligibility of our employees.  Based on the information provided by you on your Form I-9, Rightpoint will input that information into E-Verify which will confirm your information in DHS and Social Security Administration (SSA) databases.  Your continued employment with Rightpoint is contingent upon an “Employment Authorized” result for you from the E-Verify system

APPLICANTS MUST BE PERMANENTLY AUTHORIZED TO WORK IN THE U.S.. WE ARE UNABLE TO OFFER SPONSORSHIP AT THIS TIME