Azure Cloud Infrastructure Engineer II

Challenging convention. Trying new things. Reshaping an industry.  

The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.  

If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you. 

Azure Cloud Infrastructure Engineer II

Cloud Infrastructure Engineer is part of the engine that makes it happen. You will join Azure Infrastructure Team that is on the quest to shape the future of Duckcreek by solving thought-provoking problems and using transformational technologies in our journey from IaaS based backend to all PaaS infrastructure. You will be part of tech-savvy team with no-nonsense attitude. This team is focused on evangelizing cloud potential and providing value through automation to transform slow to real-time, cluttered to standardized, complex to simple. You will partner with other teams to re-invent and automate IT and will be given an opportunity to realize your true potential of courageous innovation. You’ll have the chance to thrive in a culture of ownership and delivery with strong emphasis on automation. You will be part of the team at the center of a groundbreaking transformational success story at Duckcreek, #1 SaaS provider in the insurance industry.

RESPONSIBILITIES
  • Set out the standards and principles Azure cloud environments.
  • Assist in the design, setup, configuration, and migration of systems from AWS to Azure.
  • Provide consultation, guidance, and support across existing and emerging cloud technologies
  • Design highly available and resilient cloud infrastructure using proven frameworks and tools
  • Implement and oversee infrastructure automation and configuration management 
  • Works in tandem with a team of architects and engineers to create Azure reference architectures
  • Installs, configures, automates, and monitors various cloud services
  • Performs operational engineering for activities which include platform upgrades, server patching, monitoring, configuration, and troubleshooting.
  • Provides periodic off-hours on-call support for production and development environments.
  • Designs state-of-the-art technical solutions on Azure that address customer’s requirements for scalability, reliability, security, and performance
  • Works closely with a team of architects, engineers, and developers to create functional design specifications, Azure reference architectures, and assist with other project deliverables as needed.
  • Participates in projects in a fast-paced environment, independently or within a team
  • Works closely with peers in project or assigned tasks to meet group and departmental goals and improve processes and practices
  • Responsible for delivering superior value and client service

QUALIFICATIONS

Education and Work Experience:

  • Bachelor’s degree or higher education level, or its foreign equivalent, in Computer Science, Information and Technology and Computer Engineering, or a related engineering/computer field.
  • Minimum of 8 years of related professional experience
  • And/or Master’s degree plus minimum of 6 year’s related professional experience.
  • 3+ years technical support including Microsoft Azure or AWS systems design and implementation
  • Experience supporting Windows systems running in Azure
  • Experience with Azure PaaS
  • Experience with Azure Networking
  • Experience with Azure NSG
  • Experience with PowerShell and Azure Automation
  • Experience with Active Directory including maintaining several domains

Specialized Knowledge, Skills, and/or Abilities:

  • Working knowledge of VPN connectivity and client trouble shooting
  • Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP.
  • Knowledge of Network and TCP/IP routing/subnetting
  • Knowledge of Microsoft Azure virtual network appliances
  • Knowledge of backup and disaster recovery processes
  • Strong analytical and decision-making abilities
  • Cross cultural communication skills
  • Ability to influence others without direct authority
  • Excellent communication skills (written and oral)
  • Able to build strong partnership with other teams
  • Works well with people who have diverse abilities, experiences, and perspectives
  • Approaches opportunities and issues with an optimistic, action-oriented, and solution-based approach

Other Requirements:

  • Travel: 10%
  • Special Work Hours: Periodic off-hours on-call support for production and development environments.
  • Work Authorization: Legally authorized to work in the country of the job location.
  • Physical: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • HubSpotCRM

Location

NW of Chicago, commute from I-90, I-294, CTA Blue Line, Metra rail and O’Hare. Restaurants & recreation spots galore. Fitness center & Cafe Onsite.

An Insider's view of Duck Creek Technologies

How has your career grown since starting at the company?

I started in an entry-level Analyst position, and plugged in to every opportunity that came my way, giving each day my all and learning everything I could. In our environment where high aptitude and strong work is the norm, one thing I love about Duck Creek is the culture of high-performers actively building each other up.

Chad

Sr. Manager, Software Configuration

What projects are you most excited about?

I am excited that SaaS Technical Operations is continuing to advance with a Service Management project to adopt enhanced operational practices centered on improving Incident and Request delivery along with improved stability. The focus is centered on bringing forth higher levels of quality to translate into greater levels of Customer satisfaction.

Henry

Director, Support Engineering

What are Duck Creek Technologies Perks + Benefits

Duck Creek Technologies Benefits Overview

At Duck Creek Technologies, we are committed to providing you with flexible and comprehensive benefits. Duck Creek Technologies continues to offer competitive benefits so you can take care of yourself and your family at an affordable cost. Our goal is to empower you with the resources and flexibility you need to enjoy success on the job and to live a healthy, balanced life.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Wednesday!
Happy Hours
Fitness Subsidies
Duck Creek reimburses its employees up to $150 per year for many of the most common health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Duck Creek offers employees professional development opportunities like onsite training such as Duck Creek University.
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
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