Azure Cloud Infrastructure Engineer II
Challenging convention. Trying new things. Reshaping an industry.
The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.
If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you.
Azure Cloud Infrastructure Engineer II
Cloud Infrastructure Engineer is part of the engine that makes it happen. You will join Azure Infrastructure Team that is on the quest to shape the future of Duckcreek by solving thought-provoking problems and using transformational technologies in our journey from IaaS based backend to all PaaS infrastructure. You will be part of tech-savvy team with no-nonsense attitude. This team is focused on evangelizing cloud potential and providing value through automation to transform slow to real-time, cluttered to standardized, complex to simple. You will partner with other teams to re-invent and automate IT and will be given an opportunity to realize your true potential of courageous innovation. You’ll have the chance to thrive in a culture of ownership and delivery with strong emphasis on automation. You will be part of the team at the center of a groundbreaking transformational success story at Duckcreek, #1 SaaS provider in the insurance industry.
RESPONSIBILITIES
- Set out the standards and principles Azure cloud environments.
- Assist in the design, setup, configuration, and migration of systems from AWS to Azure.
- Provide consultation, guidance, and support across existing and emerging cloud technologies
- Design highly available and resilient cloud infrastructure using proven frameworks and tools
- Implement and oversee infrastructure automation and configuration management
- Works in tandem with a team of architects and engineers to create Azure reference architectures
- Installs, configures, automates, and monitors various cloud services
- Performs operational engineering for activities which include platform upgrades, server patching, monitoring, configuration, and troubleshooting.
- Provides periodic off-hours on-call support for production and development environments.
- Designs state-of-the-art technical solutions on Azure that address customer’s requirements for scalability, reliability, security, and performance
- Works closely with a team of architects, engineers, and developers to create functional design specifications, Azure reference architectures, and assist with other project deliverables as needed.
- Participates in projects in a fast-paced environment, independently or within a team
- Works closely with peers in project or assigned tasks to meet group and departmental goals and improve processes and practices
- Responsible for delivering superior value and client service
QUALIFICATIONS
Education and Work Experience:
- Bachelor’s degree or higher education level, or its foreign equivalent, in Computer Science, Information and Technology and Computer Engineering, or a related engineering/computer field.
- Minimum of 8 years of related professional experience
- And/or Master’s degree plus minimum of 6 year’s related professional experience.
- 3+ years technical support including Microsoft Azure or AWS systems design and implementation
- Experience supporting Windows systems running in Azure
- Experience with Azure PaaS
- Experience with Azure Networking
- Experience with Azure NSG
- Experience with PowerShell and Azure Automation
- Experience with Active Directory including maintaining several domains
Specialized Knowledge, Skills, and/or Abilities:
- Working knowledge of VPN connectivity and client trouble shooting
- Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP.
- Knowledge of Network and TCP/IP routing/subnetting
- Knowledge of Microsoft Azure virtual network appliances
- Knowledge of backup and disaster recovery processes
- Strong analytical and decision-making abilities
- Cross cultural communication skills
- Ability to influence others without direct authority
- Excellent communication skills (written and oral)
- Able to build strong partnership with other teams
- Works well with people who have diverse abilities, experiences, and perspectives
- Approaches opportunities and issues with an optimistic, action-oriented, and solution-based approach
Other Requirements:
- Travel: 10%
- Special Work Hours: Periodic off-hours on-call support for production and development environments.
- Work Authorization: Legally authorized to work in the country of the job location.
- Physical: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.