Benefits Support Analyst

| Northwest Suburbs
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Don’t just land a job. Launch your future.

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management.

But what makes us different is that our technology is backed by a culture that cares. We care about our team members, clients, and partners – because people matter most. And people have always been at the heart of our business.

Since our founding in 1997, this is the thing that's stayed the same, from our employees to the millions of users nationwide that access our platform. We pride ourselves on partnering with our clients to build the workplace they and their employees crave.

Let's go forward together.

Position Overview:

The primary objectives for this position are to build and test client sites and to import and analyze data for our existing Web Benefits clients. This position will appeal to you if you are someone with strong attention to detail, finds the world of benefits interesting, and are a multi-tasker who loves interacting with people and data. Our reputation has been built on the foundation of an overall commitment to customer service, therefore providing exceptional customer service is our top priority!

Location: Lake Mary, FL

Reports To: Manager Support

Responsibilities:

  • Build and configure the application to client specifications, including benefit plan rules, details, life events, prices, text, and documents primarily focusing on annual enrollment and mid-year plan changes
  • Test client sites to ensure configuration works as expected
  • Work closely with the Benefit Account Managers to research and troubleshoot issues
  • Work directly with clients as necessary to clarify plan rule or reconcile data
  • Audit data from various sources
  • Produce reports providing summary and detail for audits
  • Coordinate EDI feeds with external vendors: insurance carriers, TPAs, and payroll/HRIS systems
  • Other duties as assigned

Requirements:

  • 2+ years in a customer-oriented role
  • Self-starter and a quick learner. You will need to exercise independent judgment in setting your own priorities and workflow
  • Willingness to perform a wide variety of tasks and projects independently
  • High customer service orientation and the ability to develop strong internal relationships
  • Strong analytic skills, attention to detail, dependability, and follow-through
  • Ability to effectively solve problems by finding and using key resources
  • Ability to translate broad goals into personal action plans and timelines.

Preferred Skills:

  • Proficient in MS Excel (Vlookups/pivot tables) SQL/EDI experience a plus
  • College degree preferred

Soft Skills:

  • A confident, positive attitude
  • Effective verbal and written communication skills

 

This job excludes CO applicants

 

 

Our journey forward.

Paylocity strives to create an organizational culture where every employee has a voice, feels truly welcome, appreciated, and free to be themselves, and is empowered and enabled to do their best work. A strong commitment to diversity, equity, and inclusion is critical to creating such a culture.

We’ve made great strides to support diversity, equity, and inclusion. That being said, we realize there’s still room for improvement. Our current focus is on the following initiatives:

  • Education & Awareness
  • Client Community
  • Company Representation
  • Advocacy & Support
  • Fairness & Equality
  • PCTY Gives

Want to learn more, click here to access our DEI flipbook. https://www.flipsnack.com/paylocitycom/diversity-equity-and-inclusion.html

 

 

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

 

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases

Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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