End User Computing Administrator at Paylocity

| Northwest Suburbs
Sorry, this job was removed at 3:57 p.m. (CST) on Wednesday, January 16, 2019
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Delivering one-of-a-kind cloud technology, accompanied by award winning customer service, Paylocity is a software development company in a category of its own. We are a publicly traded company that offers an Employee Stock Purchase Program (ESPP) which enables employees to share in the long-term growth and future success of the company.
Poised to revolutionize the world of human capital management for hundreds of thousands of small and medium sized businesses, we are seeking the best and the brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees and supervisors.
Our lean development process enables our small product oriented teams to innovate, collaborate and bring amazing features to market.
Our talent anywhere philosophy nurtures a diverse and dynamic group of colleagues with a shared mission to make great products and have fun doing it.
The End User Computing Administrator will be the frontline in solving technical problems for our users and are instrumental in developing solutions to best address our Paylocity teammate’s needs in a fast, reliable method. The EUC Admin will provide support as needed via chat, email, and telephone ACD queues. During our interactions, we take part in the troubleshooting and support for internal employee workstations, software, laptops, mobile devices and printers. The EUC Admin role is the entry point to all support requests for our Paylocity teammates. These teammates have the unique opportunity to provide a positive first interaction for all teams within Paylocity!
Are you the teammate we are looking for?

Who you are:

  • At ease working at all levels of the organization
  • Driven to serve our customers
  • Interested in staying current by applying new technologies
  • Able to work in a collaborative environment with a willingness to share your ideas
  • Able to work independently on modules and complete tasks with high quality, but unafraid to seek out suggestions from other team members
  • Excited to work on cutting-edge technology

How we work:

  • Small, self-sufficient teams with an entrepreneurial spirit
  • We don’t add more folks to our teams, we add additional teams to scale
  • Casual, collaborative, agile environment which embraces and operates under our shared principles
  • Complete transparency with open, honest discussions about our progress
  • Close working relationship between executive stakeholders and product teams

What we offer:

  • A commitment to investing in our products, hiring the best talent, and giving them the chance to meaningfully contribute to a vast market opportunity
  • A subscription to an Online Training forum for all technology colleagues

Required Experience:

  • Technical knowledge of PC and desktop hardware
  • Technical knowledge of laptop and mobile devices
  • Hands-on hardware troubleshooting experience
  • Knowledge of Active Directory
  • Technical knowledge of Printers
  • Working technical knowledge of current operating systems and troubleshooting best practices
  • Able to read and understand technical manuals and procedural documentation
  • Ability to conduct research into PC issues and products as required
  • Ability to work on multiple projects at one time

During the last three months, you would have:

  • Experimented with new technology
  • Find enjoyment in learning about new technologies
  • Tackled new and difficult problems
  • Exhibited a sense of ownership for solving difficult problems
  • Displayed a natural curiosity within the Technical space
  • Provided direct support with: ACD Queue phone support, chat (Collaboration Tools, Slack & Skype) & email support, software installation/troubleshooting, Active Directory account management, act as a point of reference to navigate Technology space with general "How To" assistance, Bitlocker management, software license management, internal appstore approvals, VPN Authentication Management, system & solution documentation, tracking our hardware and software assets

Paylocity's Awards:

  •  Glassdoor's Employees Choice Award in 2014 and 2017
  • 9-time Winner on Chicago Area's 101 Best and Brightest Companies to Work For
  • Inc Magazine listed Paylocity as an Inc 5000 Fastest Growing Privately Held Firm from 2007-2013
  • Ranked #13 on Built in Chicago Top 100 Digital Companies for 2016
  • Ranked #24 on Forbes 2013 List of Top 100 Digital Companies in Chicago
  • Ranked #38 on Crain's Fast Fifty List of Chicago's Fastest Growing Companies in 2014
  • Ranked #334 on Deloitte's 2014 Technology Fast 500 List of Fastest Growing Companies in North America

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases

Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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