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End User Computing Administrator

| Northwest Suburbs
At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique!
We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work.
Delivering one-of-a-kind cloud technology, accompanied by award winning customer service, Paylocity is a software development company in a category of its own. We are a publicly traded company that offers an Employee Stock Purchase Program (ESPP) which enables employees to share in the long-term growth and future success of the company.
Poised to revolutionize the world of human capital management for hundreds of thousands of small and medium sized businesses, we are seeking the best and the brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees and supervisors.
Our lean development process enables our small product oriented teams to innovate, collaborate and bring amazing features to market.
Our talent anywhere philosophy nurtures a diverse and dynamic group of colleagues with a shared mission to make great products and have fun doing it.
The End User Computing Administrator will be the frontline in solving technical problems for our users and are instrumental in developing solutions to best address our Paylocity teammate’s needs in a fast, reliable method. The EUC Admin will provide support as needed via chat, email, and telephone ACD queues. During our interactions, we take part in the troubleshooting and support for internal employee workstations, software, laptops, mobile devices and printers. The EUC Admin role is the entry point to all support requests for our Paylocity teammates. These teammates have the unique opportunity to provide a positive first interaction for all teams within Paylocity!
Are you the teammate we are looking for?

Who you are:

  • At ease working at all levels of the organization
  • Driven to serve our customers
  • Interested in staying current by applying new technologies
  • Able to work in a collaborative environment with a willingness to share your ideas
  • Able to work independently on modules and complete tasks with high quality, but unafraid to seek out suggestions from other team members
  • Excited to work on cutting-edge technology

How we work:

  • Small, self-sufficient teams with an entrepreneurial spirit
  • We don’t add more folks to our teams, we add additional teams to scale
  • Casual, collaborative, agile environment which embraces and operates under our shared principles
  • Complete transparency with open, honest discussions about our progress
  • Close working relationship between executive stakeholders and product teams

What we offer:

  • A commitment to investing in our products, hiring the best talent, and giving them the chance to meaningfully contribute to a vast market opportunity
  • A subscription to an Online Training forum for all technology colleagues

Required Experience:

  • Technical knowledge of PC and desktop hardware
  • Technical knowledge of laptop and mobile devices
  • Hands-on hardware troubleshooting experience
  • Knowledge of Active Directory
  • Technical knowledge of Printers
  • Working technical knowledge of current operating systems and troubleshooting best practices
  • Able to read and understand technical manuals and procedural documentation
  • Ability to conduct research into PC issues and products as required
  • Ability to work on multiple projects at one time

During the last three months, you would have:

  • Experimented with new technology
  • Find enjoyment in learning about new technologies
  • Tackled new and difficult problems
  • Exhibited a sense of ownership for solving difficult problems
  • Displayed a natural curiosity within the Technical space
  • Provided direct support with: ACD Queue phone support, chat (Collaboration Tools, Slack & Skype) & email support, software installation/troubleshooting, Active Directory account management, act as a point of reference to navigate Technology space with general "How To" assistance, Bitlocker management, software license management, internal appstore approvals, VPN Authentication Management, system & solution documentation, tracking our hardware and software assets

Paylocity's Awards:

  • Glassdoor's Employees Choice Award in 2014 and 2017
  • 9-time Winner on Chicago Area's 101 Best and Brightest Companies to Work For
  • Inc Magazine listed Paylocity as an Inc 5000 Fastest Growing Privately Held Firm from 2007-2013
  • Ranked #13 on Built in Chicago Top 100 Digital Companies for 2016
  • Ranked #24 on Forbes 2013 List of Top 100 Digital Companies in Chicago
  • Ranked #38 on Crain's Fast Fifty List of Chicago's Fastest Growing Companies in 2014
  • Ranked #334 on Deloitte's 2014 Technology Fast 500 List of Fastest Growing Companies in North America

At Paylocity, our award-winning culture has made this the place employees want to be. We have plenty of opportunities for you to grow your career within Paylocity, and offer benefits like Tuition Reimbursement so you can continue to learn and develop your skills. You could say our growth game is strong. We also reward hard work with a flexible, casual work environment and plenty of perks. From picnics, to game nights, to holiday parties, there’s no shortage of ways to have fun.
We also offer the following benefits and perks:
· Competitive pay
· Comprehensive benefits (medical, dental, vision, 401k)
· Flexible work hours / remote opportunities
· Paid Parental Leave
· Ample volunteer opportunities and events
· Health and wellness program
· Stock purchasing options (NASDAQ: PCTY)
Visit Paylocity.com/careers to learn more about working at Paylocity. Also be sure to check out what past and present employees have to say about us and our CEO on Glassdoor. Spoiler alert: We’re currently ranked #20 on their Best Places to Work list, and have also won Chicago’s 101 Best & Brightest Companies to Work For, and Crain’s Fast 50, just to name a few. 
Learn more about us and stay connected: Facebook, Twitter, LinkedIn, Instagram, and Glassdoor.

Read Full Job Description

Location

We just moved into a larger, more modern space across from the bustling Woodfield Mall area in Schaumburg, accessible to plenty of bars & restaurants.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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