Information Technology Specialist

Saggezza is a proven technology and consulting partner that delivers personalized, high-value solutions to accelerate business growth. We consult, create experiences, analyze, modernize and digitize to help our clients adapt and transform the way they do business. Saggezza consultants work as part of a global team, and throughout their tenure, have the opportunity to work on a variety of different projects across various clients and industries. We are chartered to do one thing, and one thing only – to bring enabling technology to our clients that allows them to move their business forward.

The Role

We are currently looking to hire an information technology specialist to join our corporate information technology team based out of our Chicago HQ.

The information technology specialist will provide a range of basic technical support work to enable to operational functioning of the business on a day to day basis. This will include responding to helpdesk requests for technical support, utilizing software aids and diagnostic tools for troubleshooting problems with network, hardware and software and then providing solutions for these problems.

The information technology specialist will also be responsible for the installation and configuration of hardware including printers, scanners and other peripherals. Finally, the information technology specialist will provide user support training including building out materials such as manuals, user guides across hardware and software (This will include software applications such as the Microsoft suite of products).

What You Will Definitely Need

• Bachelor’s degree in Information Technology, Computer Information Systems, Computer Science, Computer Engineering, or related field. Student's currently enrolled with these programmes and looking for a part time role are encouraged to apply.
• Minimum of 1 year experience in information technology operations support or another IT related support area. This may include internships.
• General knowledge of functioning and use of information systems and technology.
• Ability to install and maintain hardware, software, and basic network components.

What We’d Love to See

• General knowledge of IT equipment. Help desk management tools would be highly advantageous.
• Ability to analyze and troubleshoot simple operational and data communications problems.
• Demonstrated technical problem solving skills.
• Excellent organizational skills including the ability to manage multiple tasks at the same time

Don’t tick all the boxes? Don’t worry about it: we still want to hear from you if you think you’re the right person for the job.

What Makes Saggezza Unique?

Strong Relationships: We take the time to know our clients well, from the way they do business to their culture and their unique pain points. This level of engagement enables us to develop highly effective solutions. 

Clients First: We work to understand our clients then develop a unique point of view to address their pain points. We do whatever it takes to provide the right solutions to address their specific situation. 

A Trusted Partner: We collaborate as a true strategic partner and work side-by-side to develop the best solutions to bring our clients’ businesses into the future. 

Passionate Mindset: We have an unending passion for technology and teamwork. We develop highly effective solutions to help our clients tackle the complex digital landscape. 

Creating Value: The right investment in digital change is critical for our clients. That’s why we develop personalized, highly effective solutions that deliver value for their businesses. 

Delivery Excellence: Our proven processes provide high-quality solutions that are delivered on time.

Why Join Our Team

• Our culture is diverse with endless opportunities to work for global corporations in their own backyard.
• Our nurturing and supportive environment fosters collaboration across the entire organization.
• We are not hierarchical but operate as a flat surface where every opinion matters, ideas are cultivated and innovation is encouraged.
• At Saggezza, we are fortunate to have a strong mentorship program that provides each and every one of our consultants the ability to thrive professionally and personally.
• We are only as good as our people. Saggezza, Italian for wisdom, is rooted from the perspective that knowledge is power. We create thoughtleaders who are constantly exposed and trained in different technologies in the ever-evolving world of software development.
• We welcome all types of innovators with an entrepreneurial spirit to grow with our team. 

Saggezza is an Equal Employment Opportunity Employer: We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.