Infrastructure Quality Assurance Specialisthas unique responsibilities to manage the quality of infrastructure-Network, Security & Middleware change delivery and testing of patches, upgrades and projects

This position will focus on the Infrastructure Network, Security and Middleware Domain and will be responsible to drive requirements, recommend solutions, and apply continuous improvement to implement infrastructure testing architectures and Quality of Service (QoS) practices by partnering with internal and external Information Technology (Infra) and Business Units (Apps) stakeholders with regards to the integrations and implementations of testing assets, methodologies, tools, and processes to deliver an effective preemptive quality infrastructure and application level tests automation and tests delivery activities in order to enhance systems stability in non-production and production environments, to avoid recurrence of service outages due to operations and failed changes, and assist in maintaining the integrity of the infrastructure platforms hosting the enterprise business applications.

Roles & Responsibilities

• Responsible for Infrastructure Test Strategy for Infra Changes and Projects for the Network, Security and Middleware Domain to ensure quality test delivery/validations of infra changes in the domain and increase change resiliency/stability
• Drive effectiveness and efficiency using infrastructure test automation strategies, tools and industry best practices.
• Provide technical leadership and expertise within the infrastructure field to deliver quality programs and projects in-house and on-shore for below areas:

• Middleware products and tools. (Web Applications Servers).
• Network LAN/WAN TCP/IP Principals and Security infra components (Switches, Routers, Firewalls, Load Balancers)
• Security products like Vulnerability Management, Penetration Testing, OS Hardening, End Point Security, Authentication (OAuth,OIDC,MFA..) & Security Scans (Veracode,Black Duck)

• Responsible for defining Infra Test Delivery strategy, approach and execution for change requests.
• Be accountable for the test coordination and mentor Infra Test Delivery Team and participate in interviews, induction, and training
• Ensuring that the application teams adhere to the principles, guidelines and best practices of the Infra Test Delivery strategy as defined.
• Build and maintain quality standards and ensure application teams deliver quality testing to validate infra changes by utilizing technical automated test assets and discipline.
• Lead and manage Infra Test Delivery activities such as understanding infra change impacts, prep test plans, perform test execution, deliver test results metrics to key stakeholders
• Accountable for performing root cause analysis for continuous change quality improvement to drive production stability in the infrastructure test delivery programs.
• Be an escalation point for project and change deliver, issue and risk management and stakeholder communications
• Serve as a team lead and plan required talent, capacity and growth to build a robust motivated delivery team

Required Knowledge

• Familiar with Automated Testing Types, Environments, Frameworks (Linear,Modular,Data-Driven..etc)
• Solid understanding and some experience in various testing discipline concepts: functional testing, regression testing, smoke testing, non-functional requirement testing, and smoke testing
• Test lifecycle experience in delivering high quality infrastructure changes with minimal impacts to applications (test planning, test scenario build, test execution, defect/issue management and test health metrics and status reporting)
• Test management experience including soliciting requirements, producing test strategy, effort estimation and test schedules.
• Good understanding of Computer Systems Architecture and Data Center Services and Operations.
• Infrastructure Administration, Automation Concepts, Diagnostics and Troubleshooting.
• COTS Products LifeCycle, Patching, Upgrades and Deployment into Environments (Dev/Test/UAT/Prod).
• Concepts and Tools of Infrastructure Servers Virtualization, Middleware (Web Servers) ,Storage

Management(NAS/SAN), Database Management (RDBMS/SQL,NOSQL), and Network LAN/WAN.

• Monitoring, Alerting, and Scheduling Tools and Services (Control-M,Pandora,Splunk,Grafana..etc).
• Service Levels Agreements (SLAs),Service Levels Objectives (SLOs),Service Level Indicators(SLIs).
• ITIL Service Management Concepts and Tools HP,BMC Remedy, ServiceNow(Incident, Problem, Change, Release, CMDB...etc.)
• Familiarity of Agile Methodology Scrum/Kanban and project management tools like Azure and Jira
• Excel, PowerPoint, SharePoint, Service Now, Jira

Specific Product Skills

Middleware

Security

Network

Weblogic security fixes

OAM 11 g Patching

DataStage

IBM MQ

IBM WAS

Layer 7

Kafka

JAVA Archs 11

SOA

Pivotal Cloud Foundry

Exposure to 2 or 3 messaging

framework

Service Oriented Architecture

Microservices

Protocols: HTTPS, Request Responses

Security layer - TLS (Transport Layer)

Authentication (OAuth,OIDC,MFA..)

PCL

ARS

OAM 11G Authentication

SAS(Sastic App security testing)

IST (Interactive Security Testing)

Threat Monitoring/MS Defender

Spoofing, Tampering, Denial of

Services

OWASP -Open Web Application

Security Project

Load Balancer - F5 product

Network Switches and Routers

Illumio Network Segmentation

Prolexic (NA DC) Secure Connection

Infoblox Life cycle

Firewall Upgrade and Ports

Internet Egress for O365

Cisco Nexus Switches upgrade

Layer 2 (Switch)

Layer 3 (Router)

Preferred Additional Skills

• Network: Traffic Analysis (Deep Packet Inspection), IDS (Intrusion Detection Systems) &

IPS (Intrusion Prevention Systems)

• Security: IAM, SIEM, DevSecOPs, Threat Intelligence & DDOS

Personal Qualifications & Skills

• Bachelor Degree in Information Technology or related field and equivalent experience.
• Related Certifications in areas of Computer Infrastructure, Testing, and Project Management.
• Provide leadership , build and maintaining relationships with Stakeholders.
• Ability to organize and prioritize work and tasks under pressure.
• Strong troubleshooting mindset and inquisitive mind sets
• Ability to handle conflict effectively.
• Able to communicate with all levels of management and peers within the organization, written and verbal.
• Flexible with the ability to and work under pressure
• Proactive, strong-minded, quick thinker and assertive.

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With over 130 years of financial experience and nearly 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why we are honored to receive the following awards in 2021:

• Gender Equality Index Member, Bloomberg
• Top Financial & Banking Company, Black EOE Journal, Hispanic Network Magazine, Professional WOMAN'S Magazine

We'd love to learn more about how your interests and experience could be a fit with one of America's best banks and most sustainable companies! Build your career with us and apply today.