IT Specialist

| Chicago
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IT Operations Specialist


Inspire11 is a rapidly growing, full-service consulting firm that helps our clients reach their full potential by getting closer to their customers, their employees, and their communities. We thrive on utilizing innovative and strategic thought with technology to bring change and disruption to life. Our team partners with technology leaders to help them strategize and execute their digital, analytics and technology initiatives. We focus on positively disrupting the marketplace and building customer loyalty in an ever-fickle consumer market.


Without the strength of our IT and Operations teams, we would not be able to offer the industry-leading consulting services that we’re known for. We are seeking an experienced IT specialist to join our team. The ideal candidate will have proven experience and a passion for implementing, configuring, and supporting the IT tools and processes needed to allow our consultants collaborate seamlessly, deliver innovative solutions to our clients, and ensure the security of our and our client’s data.


What you will do at Inspire11: 

  • Implement and manage the IT tools and processes needed to support our global team of consultants
  • Analyze business requirements by partnering with key stakeholders across the organization to develop IT solutions for needs
  • Develop and streamline IT policies and practices to support the entire Inspire11 employee lifecycle:
    • Device procurement, provisioning, and onboarding
    • System access
    • Data security
    • User support
    • Device decommissioning and system offboarding
  • Administer our Microsoft O365 environment (including, but not limited to: SharePoint, Exchange, Azure AD, etc.)
  • Ensure data is handled, transferred and processed according to legal and company guidelines and regulatory certifications (SOC 2, for example)
  • Troubleshoot hardware and software issues
  • Manage installations, upgrades and configurations of hardware and software platforms
  • Manage contracts with vendors (e.g. development platforms, SAAS software tools, password managers) and software licenses
  • Collaborate with executive leadership to select future software packages necessary to support a rapidly growing consulting organization

Skills and Qualifications

  • Bachelor’s degree in IT, business, or related field
  • 2-5 years of experience working in IT operations
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems
  • Strong communication and customer service skills
  • Experience with IT system installation, configuration, and analysis
  • Experience administering Microsoft O365 and Azure tools including, but not limited to; SharePoint, Exchange, MDM, 2FA, Active Directory
  • Knowledge of data protection operations and legislation (e.g. GDPR, SOC 2, HITRUST compliance)
  • Leadership and organizational skills
  • Ability to manage multiple projects
  • Outstanding communication skills
  • Strong critical thinking, problem solving, and decision-making skills

 

At Inspire11, we believe our values make a difference:  

  • We value, support, and help each other grow 
  • We are committed to active inclusion and diversity 
  • We are transparent and believe the best idea wins 
  • We succeed when our customers succeed 
  • And we keep it fun! 

We believe that everyone drives change, and everyone is an owner. Nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of the digital and analytics space.  


EEOC  
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • GraphQLLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ZohoCRM

Location

Located in the Loop with easy access to all CTA train lines and parking garages, our office is steps from the Chicago Theater and the Riverwalk.

An Insider's view of Inspire11

What's something quirky about your company?

I never enjoyed company-wide meetings before coming to Inspire11. Now, the Inspire11 quarterly meetings are some of my favorite times of the year. We have themes, costumes, games, and great reflections on the work we did the past quarter. One time a karaoke machine was involved.

Allie

Engineering Consultant

What's the biggest problem your team is solving?

Our team is helping a large health insurer tackle the challenges of modern data analytics. So far, we have helped them organize terabytes of data into a data lake where we can now quickly and easily access information to perform a variety of analytics in order to provide actionable solutions for the business’s toughest problems.

Ninah

Data Consultant

How has your career grown since starting at the company?

My career growth at Inspire11 has been great not just from a title but from chances to experience opportunities and apply my own experiences to actively build out offerings, culture, and community that support our “curiosity with purpose” mindset.

Britt

Engineering Principal

What are some social events your company does?

Does hanging out at the office count? I'm kidding...sort of! We love spending time together so even things like walking to lunch can feel like a social event. We do sports leagues, movies in the park, rock climbing, happy hours, game nights…the list goes on. For quarterly meetings, the entire company comes together - it feels like a family reunion!

Kadie

Design Consultant

What are Inspire11 Perks + Benefits

Inspire11 Benefits Overview

Inspire11 is a dynamic, innovative, and authentic firm where the best idea wins and our power is our people. We have built a culture around a "people first" approach to everything that we do. Inspire11 has an unlimited vacation policy (taking time off is highly encouraged!) as well as a flexible working schedule. Our standard benefits include medical, dental, and vision coverage; ancillary benefits 100% covered by the company, and a generous 401K match with no vesting period.

Culture
Volunteer in local community
Inspire11's "INspire OUTreach" committee is dedicated to participating in local volunteer events with the Big Shoulder Fund, Lurie Children's Hospital, and many more local Chicago areas.
Partners with Nonprofits
Inspire11 partners with Lurie Children's Hospital and the Big Shoulders Fund
Friends outside of work
Eat lunch together
Intracompany committees
Inspire11 has multiple intracompany committees that volunteer roles that are re-elected bi-annually. Some of the committee's include: Culture Committee, Inspire OUTReach, and InspiHER committee.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Inspiring a better tomorrow is not possible without continually uplifting different perspectives, experiences, and backgrounds. Our Inspire11 DEI Committee is committed to helping Inspire11 succeed.
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Inspire11 offers a flexible schedule for employees
Remote Work Program
Family Medical Leave
Company sponsored family events
Inspire11 sponsors family oriented events annually with our family friendly Halloween party.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Summer Volleyball League, Basketball pick up, Yoga and RockClimbing groups.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications
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