OUR STORY:

Ulta Beauty is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast who gets butterflies as she shops for beauty and experiments throughout our store. We are the only one to provide our guests prestige, mass and salon products and services under one roof – All Things Beauty, All in One Place™. We put our guests at the center of all we do, committing to offer her unrivaled ways to be beautiful in an environment that provides the thrill of exploration and delight of discovery.

POSITION SUMMARY:

The Sr. Data Analyst is responsible for working closely with the Marketing, Business, and IT teams to resolve production issue, enhance system, automate system, identify, prioritize and document the user stories to be delivered.This position requires an experienced and technically-oriented person who knows his/her way around Master Data Management Systems, a technical expert who plays a key role in establishing and executing on the corporate strategy for a timely and stable delivery of systems and results.

CORE JOB RESPONSIBILITIES:

• Incident Management: Leads the investigation of escalated incidents to responsible service owners and seeks resolution. Manages recovery, following resolution of incidents.  Ensures that resolved incidents are properly documented and closed.
• IT Infrastructure: Provides technical expertise to enable the correct execution of operational procedures. Leads the implementation of agreed enterprise changes and maintenance routines. Provides reports and proposals for improvement, to specialists, users and managers.
• Change Management: Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted). Leads the assessment, analysis, development, documentation and implementation of changes based on requests for change.
• System Installation & Decommissioning: Manages installation projects, providing effective team leadership, including information flow to and from the customer during project work. Develops and implements quality plans and method statements. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made.
• Systems Design: Reviews others' systems designs to ensure selection of appropriate technology, efficient use of resources, and integration of multiple systems and technology. Evaluates impact analysis on major design options and assesses and manages associated risks. Hardware Design: Designs computing and communication equipment and ensures that hardware designs balance functional, service quality, security, systems management and sustainability requirements.  Translates logical designs into physical designs, and delivers technical prototypes of proposed components for approval by customer and execution by technicians
• Testing: Reviews planning of the system and/or acceptance tests, including software security testing, within a development or integration project or program. Takes responsibility for integrity of testing and acceptance activities and contributes to the execution of these activities. 
• Sourcing: Investigates suppliers and markets, and maintains a broad understanding of the commercial environment, to inform and develop commercial strategies and sourcing plans. Reviews business cases for alternative sourcing models, and on policy and procedures covering the selection of suppliers, tendering, and procurement. 

ADDITIONAL RESPONSIBILITIES:

• Providing support to resolving operational related issues with special attention
• Own all MDM and Marketing Analytics production issue triage
• Refresh cache and bounce MDM apps on a periodic basis.
• Process adhoc API requests in batch made by business
• Respond to adhoc extract requests.
• Run adhoc MDM jobs.
• Perform basic QA activities as needed.
• Ability to provide support out of normal work hours.
• Provide Uses case documentation on Web application and all batch process.
• Provide constant feedback to team lead.
• Collaborate with the business and IT Teams to deliver the required solution quickly and efficiently.
• Elicit and document requirements, user stories and acceptance criteria.
• Ensure that the business and IT teams have a consistent understanding of what has to be delivered.
• Work with QA so they can easily create their test cases.
• Help prioritize and scope the deliverables, making sure they meet the key requirements defined.
• Lead discussions between IT and the business teams if there are questions or concerns on either side.
• Recognize and discuss process improvements that will assist the business team accomplish specific goals.
• Track and manage open issues
• Coordinate DevOps Tickets with the business and AppDev teams

Requirements

REQUIREMENTS FOR CONSIDERATION:

• Bachelor’s degree in Computer Science, a related field, or applicable work experience
• 3 years of Oracle SQL querying skills.
• 3 Yrs production support in an MDM environment
• Working knowledge of Informatica MDM and IDQ is a plus.
• 2 years of experience working in an agile development environment.
• Excellent interpersonal & communication skills. Able to effectively convey business scenarios to diverse audiences.
• Excellent writing skills.
• Strong sense of ownership, initiative, and urgency in addressing issues and following up.
• Excellent analytic and problem-solving skills.
• Able to propose and evaluate solution alternatives, assessing the pros and cons of each approach.
• Ability to multi-task and adapt quickly to change.
• Excellent communication skills; feels comfortable working with non-technical business partners
• Skilled and comfortable with tackling complex challenges, either in leading the troubleshooting effort or advising/leading others
• Work on production support and project consultants in an onshore / offshore model
• Able to prioritize and execute tasks in a high-pressure environment
• Solid knowledge of industry best practices and technical systems
• Off-Hours support including 24x7 on-call required
• Minimal travel required (training/conferences)

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