Nordstrom Trunk Club
Chicago, IL

Senior Program Manager (Security) at Nordstrom Trunk Club

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Working for Trunk Club

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!

Who We Are

At Trunk Club, we're building the future of retail, enabled through technology. We have a strong culture of being curious and collaborating. Protecting customer data is an essential part of our customer service mission. As a security program manager, you will drive our ability to meet customer, business, and industry expectations for how we protect cardholder data. This position will provide expertise and guidance related to various security and compliance frameworks and tools. The role is highly visible and critically important, combining audit strategy, program and project management, and control assessment skills. To be successful in this role you will design and lead major assessment projects; develop long-term roadmaps and functional project plans for technological and procedural requirements; and drive participation and buy-in from partner teams and dependencies across Nordstrom technology and beyond.

What You’ll Do
  • Utilize a common set of security standards with the ability to interpret and apply an individual brand focus
  • Drive security and technical process improvement efforts based on industry best practices
  • Develop and drive timelines to support internal and external requirements
  • Manage stakeholder expectations and ensure communication throughout the process
  • Partner with business and technology teams to assess and develop appropriate security solutions
  • Collaborate and coordinate input and buy-in from leadership and cross organizational support
  • Establish and maintain productive and respectful relationships with other internal business and technology teams
  • Engage in project teams and represent security sponsorship and requirements
  • Assist in the analysis, creation, and communication of security requirements
  • Provide input and guidance for junior roles on the team
What You’ll Bring to the Role
  • A minimum of 8+ years job related experience in a security or IT compliance field or security program management
  • Data management skills, including analysis, metrics, and reporting
  • Ability to track and maintain multiple projects and deliverables
  • Strong partnership and relationship development skills
  • Excellent presentation and verbal communication skills
  • High-level understanding of a broad range of security topics, such as networking, cloud security, secure software, cryptography; CISSP or equivalent is a plus
  • Previous experience with security audits like PCI, SOX, SOC I is a plus
How We Work

With others. We collaborate with Engineering, Business Stakeholders, and Nordstrom counterparts on the daily through multiple communication channels, including Slack.

With transparency. We have an open team room. No cubicles, no private offices.

With agility. We don’t believe in following a process for process’s sake. We are adaptive and focus on delivering incremental value.

With open minds. We are committed to building a diverse team of people with unique perspectives. This encourages a healthy and inclusive environment that builds a more sustainable, successful company.

With pride. We value our people most of all. We invest in ourselves by applying our own strengths and interests to company needs.

A few of our perks
  • Lunch-and learns
  • Annual stipend for continuous education
  • Tech all-hands lunches every other Friday
  • Hack days
  • Team outings
  • Nordstrom discount
  • Flexible work environment
  • Social environment with built-in bars


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Where we are

Located in the popular River North neighborhood in Chicago, our headquarter offices are easily accessible to public transportation.

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • SwiftLibraries
    • AngularJSFrameworks
    • Sinatra, Sidekiq, ES6Frameworks
    • PostgreSQLDatabases
    • RedisDatabases

What are Nordstrom Trunk Club Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

On-site coffee bar with barista and snacks • Full bar • Rooftop with city views • Did we mention merchandise discounts?

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