Senior Systems Engineer

| Chicago

Position at Community Brands

 

Community Brands is a software company that helps organizations achieve social good. Through our technology, we help more than 100,000 associations, nonprofits, schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 2,000 employees strive to improve the world in which they live, and we believe that technology plays

Community Brands is on a mission to be the global “Engagement Suite” behind the success of associations and non-profit organizations. To deliver on that mission, our Infrastructure Services Group needs strong technologists to create and operate innovative, large-scale enterprise platforms and infrastructure services.  We are looking for a Senior Systems Engineer to join our Data Center Operations team. 

The primary responsibility of this position is to provide and manage, support, maintain availability, performance, and security of the server infrastructure. 

The ideal candidate will:  

  • Have system engineering experience taking projects from initial concept through planning and implementation Install, configure, and maintain designated operating systems or applications. 
  • Manage and troubleshoot OS and applications using available tools. 
  • Collaborate with others to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Have working knowledge of SAN, clustering, backup, and other enterprise applications to maintain availability and recoverability of systems. 
  • Efficiently work both independently and collaboratively; the ability to troubleshoot problems and quickly resolve issues. 
  • Have a customer-oriented mindset. 
  • Have experience implementing and maintaining availability and performance monitoring solutions.

Required Qualifications: 

  • 5+ years of professional Windows & Linux server administration experience.
  • 5+ years of professional virtualization (vSphere, HyperV) administration experience.
  • Experience with storage systems (NAS, SAN, object storage). 
  • Bachelor's degree in Computer Science, Engineering, related field or equivalent experience in-depth system administration experience.
  • In-depth understanding of operating system architectures.
  • Proficiency with the enterprise-level administration of network services such as DNS, TCP/IP, DHCP and troubleshooting. 

Preferred Qualifications: 

  • MCSE certification a plus.
  • Knowledge of DevOps and “Infrastructure as Code” approaches, tools, and strategies. 
  • Experience with writing scripts and implementing automation. 
  • Exposure to infrastructure-as-a-service platforms such as AWS, Google Cloud Platform, Azure, OpenStack, Docker, etc..  
  • Experience with on-premise to cloud migrations including re-hosting, re-platforming, and re-factoring. 
  • Understanding of shared on-premise and cloud infrastructure services, such as AWS organizations and accounts, VPC, IPAM, security groups, NACLS, routing, active directory, Federation, DNS, and others. 
  • Experience with large distributed high availability environments.

Responsibilities:   

  • Support all systems in our environments and data centers.
  • Perform day-to-day systems administration activities such as user administration, disk management, package installations, and scheduled task development.
  • Perform day-to-day hardware maintenance activities.
  • Prepare required documentation, including both program-level and user level documentation.
  • Identify and solve complex problems involving hardware, software, networking, and applications.
  • Install and configure enterprise-wide infrastructure tools including automation tools, job schedulers, authentication and authorization software, monitoring solutions and backup tools.
  • Restore service during system outages to provide troubleshooting support to team members, prevent problems and escalate technical details.
  • Utilize enterprise tools to manage/monitor, and secure enterprise data center environments.
  • Participate in an on-call rotation schedule after hours and on weekends.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • MySQLDatabases
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail

Location

999 Oakmont Plaza, Westmont, IL 60559

An Insider's view of Community Brands

How would you describe the company’s work-life balance?

Work-life balance at Community Brands is a priority for productivity! While teams that work off hours (tech support and event staff) have balance time to make up for the evenings and weekends, time management and blocking off time for yourself is a must.

Amanda

Designer

How do you collaborate with other teams in the company?

Cross-department meeting and collaboration is SO important to us because we all come to work with a common goal. We have strategy meetings at a high level, but also have open communication through our internal chat channels where teams bounce ideas off each other. Video chat is a must with our other offices!

Erin

Director, Client Services

What makes someone successful on your team?

The most successful team members are those who proactively find areas where we can help our clients succeed in their goals, and those who have the willingness to adapt positively to the ever-changing world, are those that in turn reach and exceed their goals.

Cara

Senior Account Manager

How do your team's ideas influence the company's direction?

The software team at Community Brands does not believe in being shackled to our computers. We all regularly work events to get firsthand experience of our product in action. This informs our work in every way, from tiny enhancements that improve the donor experience, to big initiatives that deliver innovative solutions to our clients.

John

Principal Software Engineer

What’s the vibe like in the office?

Working at Community Brands taught me that not all 9-5 jobs have to be boring! The office vibe is overall relaxed and collaborative. Different teams constantly interact with one another to work on a variety of projects which makes the environment fun, but still professional!

Paul

Associate Software Developer

What are Community Brands Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Employee discount program & specials events
Free snacks & drinks
Monthly happy hour celebrations
Fun, collaborative culture
Community involvement activities

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