Server Database Service Engineer II

Challenging convention. Trying new things. Reshaping an industry.  

The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.  

If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you.

Server Database Service Engineer II

The SQL Server Database Service Engineer II (aka SQL Server DBA II) will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Server systems, to ensure the availability and consistent performance of our applications, and will also support Database version upgrade and migration. The role is a “hands-on” position utilizing solid technical skills, as well as excellent interpersonal and communication skills.

RESPONSIBILITIES:

  • Manages SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
  • Configures and maintains database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
  • Supports Database version upgrade and migration.
  • Independently analyzes, solves, and corrects issues in real time, providing problem resolution end-to-end.
  • Refines and automates regular processes, tracks issues, and documents changes
  • Provides 24x7 support for critical production systems.
  • Performs scheduled maintenance and supports release patching deployment activities after hours.
  • Shares domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
  • Performs other related duties and activities as required.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:

Education and Work Experience:

  • Bachelor’s degree in Computer Science, Computer Information Sciences, or minimum of five years of experience as a Senior Database Administrator with experience in Azure Environments
  • 2+ years of experience in SQL server Database version 2012 or greater and Windows environments.
  • 2+ years of experience within Azure and SQL server Database version 2016
  • 1+ years of experience with Azure SQL

     

Specialized Knowledge, Skills, and/or Abilities:

  • Proficient with Stored Procedure, creating and altering tables, knowledge of SQL server security, SSIS packages
  • Experience within Azure and SQL server Database version 2016
  • Proficient with High Availability (HA), Mirroring, Availability Groups, Replication and Disaster Recovery (DR) options for SQL Server
  • Proficient with Windows server, including Active Directory
  • Excellent written and verbal communication
  • Flexible, team player, “get-it-done” personality
  • Ability to organize and plan work independently
  • Proficient with Performance Tuning and Optimization, using native monitoring and troubleshooting tools
  • Proficient with backups, restores and recovery models.

     

Other Requirements:

  • Travel: 0-10%
  • Work Authorization: Legally authorized to work in the country of the job location.
  • Physical: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • HubSpotCRM

Location

NW of Chicago, commute from I-90, I-294, CTA Blue Line, Metra rail and O’Hare. Restaurants & recreation spots galore. Fitness center & Cafe Onsite.

An Insider's view of Duck Creek Technologies

How has your career grown since starting at the company?

I started in an entry-level Analyst position, and plugged in to every opportunity that came my way, giving each day my all and learning everything I could. In our environment where high aptitude and strong work is the norm, one thing I love about Duck Creek is the culture of high-performers actively building each other up.

Chad

Sr. Manager, Software Configuration

What projects are you most excited about?

I am excited that SaaS Technical Operations is continuing to advance with a Service Management project to adopt enhanced operational practices centered on improving Incident and Request delivery along with improved stability. The focus is centered on bringing forth higher levels of quality to translate into greater levels of Customer satisfaction.

Henry

Director, Support Engineering

What are Duck Creek Technologies Perks + Benefits

Duck Creek Technologies Benefits Overview

At Duck Creek Technologies, we are committed to providing you with flexible and comprehensive benefits. Duck Creek Technologies continues to offer competitive benefits so you can take care of yourself and your family at an affordable cost. Our goal is to empower you with the resources and flexibility you need to enjoy success on the job and to live a healthy, balanced life.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Wednesday!
Happy Hours
Fitness Subsidies
Duck Creek reimburses its employees up to $150 per year for many of the most common health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Duck Creek offers employees professional development opportunities like onsite training such as Duck Creek University.
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
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