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Systems Administrator (Temporary)

| Chicago

Purpose of Position: The Microsoft Dynamics AX Systems Administrator is primarily responsible for the day-to-day management of the operating systems and servers running FTD's systems and/or corporate assets with a focus on stability, uptime, performance and security. The Systems Administrator will assist in the planning of and deployment of upgrades and expansion of software and hardware. The Systems Administrator will coordinate his/her activities with other technology staff, including DBAs, networking and the application development teams to complete projects and help manage customer and stakeholder expectations.

 

Essential Duties and Responsibilities:

  • Responsible for daily administration of the client facing line of business tools and systems, including installation, upgrades, troubleshooting, patching, backup and recovery.
  • Prioritize and coordinate the usage of cross-team resources for projects or work assignments.
  • Provide input for the design, architecture and implementation on assigned projects.
  • Project resource for systems/network projects that require Systems Engineering involvement.
  • Interface with other IT teams to escalate issues that impact users
  • Participate in setting the direction of the PRVD technology environment.
  • Drive enhancements on back end systems that impact user community.
  • Assist in the monitoring and management of day-to-day ERP activities.
  • Perform administrative tasks, including but not limited to: prepare configuration documentation, keep asset database up to date and accurate, document issues and resolution, follow up with users.
  • Contribute in the design, implementation, monitoring and maintenance of our platforms and systems
  • Document new procedures and provide work-flow diagrams.
  • Provide outstanding customer service. Complete tickets within established SLAs. Enter detailed notes from ticket resolution. for ticket resolution.
  • Pilot and implementation of new technology and systems to optimize the end user experience

 

Physical Requirements:

  • Ability to use computer and key board for extended periods of time
  • Ability to sit for prolonged periods
  • Ability to communicate verbally and in writing

Work Environment:

  • Works in an office environment which may be in small, open, cubicle space

 

Knowledge, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience with Microsoft Dynamics AX, ADFS (or any single sign-on solution) and CITRIX
  • Functional knowledge of Citrix XenApp, XenDesktop, and Netscaler
  • Experience with full life cycle MS Dynamics implementations and upgrades.
  • Experience building/imaging/configuring/testing/supporting Microsoft Server OS
  • Experience with server and desktop virtualization.
  • Patch management applications including hands on experience with patch deployment.
  • Ability to review data from multiple sources in order to provide analysis and appropriate action.
  • Active Directory and MS Exchange systems and administration
  • MCSA/MCSE/CompTIA Linux+/RHCE or equivalent experience
  • 5+ years Windows or Linux administration, configuration, and system level support experience.
  • Strong understanding of Windows or Linux systems and network security concepts.
  • Keen understanding on networking essentials and current Internet technologies.
  • Demonstrated ability to identify, analyze, quantify and resolve complex issues.
  • Strong written and oral communication skills and strong interpersonal skills
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Ability to handle a high-stress and dynamic environment.
  • Excellent creative thinking/problem solving ability
  • Bachelor's Degree in Computer Engineering or related field

 

 

Preferred:

  • Experience in retail VM environments a plus.
  • Experience in ecommerce environments a plus.
  • Microsoft Operating System certification (MCP or greater).
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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We also have an office in the heart of Downtown Chicago at 200 N LaSalle

An Insider's view of FTD

What does your typical day look like?

As Brand Manager, I am constantly working to ensure we are engaging with our consumers and living out our brand vision via all channels. My day is 100% collaborative, between meeting with channels managers, reviewing new campaign launches - building a brand takes teamwork. When you have an online business, your consumers are shopping with you 24/7,

Kristin Byrne

Brand Marketing Manager

What unique initiatives do you have that encourage innovation?

I have had the opportunity to build a platform from the ground up. Opportunities like these are few and far between in this day and age. FTD has been like a master class in leadership for me, and it has produced a fundamental mind shift for me on what leadership means.

Dimple Rao

VP of Product Management and UX Design

What's the biggest problem your team is solving?

On our FOL team, we are creating a feature complete platform migration for all of our florist sites. This is a rather large task in that most of our florist sites look like they were created in the .COM era of the internet. Our new platform will provide huge UX boons. In addition to self-improvement, it may also attract new florist partners

Michael Walsh

Software Engineer

What are FTD Perks + Benefits

FTD Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following the date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), life, accident, and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions. FTD, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our FTD.com and Proflowers brands.

Culture
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Commuter Benefits
Take advantage of the pre-tax benefit, you may elect up to the IRS limit of $260/month for transit and $260/month for parking.
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Game Room
Our game room includes Ping Pong.
Some Meals Provided
We provide food during Peak Season.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
Promote from within
Online course subscriptions available
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