Systems Administrator

| Chicago

 

Are you a problem solver? Do you have a passion for providing superior service?

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

 

Groupon's Information Technology team may not be the obvious advocate of Groupon's success story, but we enable that success. Thousands of people need to feel confident that their tools work, and that's where we shine. As members of the Global Support Services team, we will offer insightful recommendations and provide real-world solutions to challenges that save the day!

 

As the Systems Administrator, you will work under the Operations Manager mentorship and engineers guidance learning new skills. You will provide first class networking equipment and systems support driving service excellence on the global stage.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of passionate about helping local businesses thrive. Does that sound like a compelling place to work?

 

You’ll spend time on the following:

  • You will build and deploy new releases for software using SCCM and JAMF.

  • Migrate newly acquired companies to GSuite services .

  • Identify and lead efforts to implement improvements and automations for routine and repetitive tasks by using PowerShell, PHP, GAM, Bash, Python

  • Ambassador for new hires to ensure needed access to the global community connectivity through Active Directory, Group Policy, Windows Server

  • Own the monitoring and maintenance of network services; including computer hardware, software, networks, peripherals, and related technologies to ensuring connectivity and availability.

  • You will maintain and manage the Atlassian stack (confluence, and Jira).

  • Design and deploy VMWare vSphere 6.5 virtual environments globally

  • Design/ Implement TCP/IP, Switching, Routing, and Optical communication technology

  • Collaborate with teams across Groupon to ensure new technologies and solutions are properly documented and managed

  • Participate in on call rotations as needed.

 

We’re excited about you if you have:

  • Bachelor's degree

  • At least 3 years' experience maintaining server and desktop systems, and the services and applications running on them using SCCM and JAMF.

  • You have experience automate repetitive tasks with Python or Powershell.

  • You have experience automating with APIs and web calls.

  • You have experience with information security tools including Proofpoint email filtering.

  • You are a whiz with monitoring systems such as Solarwinds, Nagios, etc.

  • You have good communication and teamwork skills, both face to face and via keyboard.

  • Experience with TCP/IP; including DNS and DHCP.

  • A big plus if you have prior experience with  AWS environments including backup recovery systems; ideally Commvault.

  • A big plus if you have experience with developing maintaining and performing audits leveraging McAfee Anti-virus.

 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our employee resource groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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