Relativity
Chicago, IL

Associate Product Manager, Developer Platform at Relativity

| Chicago
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We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it. The U.S. Department of Justice, 198 of top 200 U.S. law firms, and more than 70 Fortune 100 companies are among our customers who trust Relativity during litigation, internal investigations, and compliance projects.
 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole self to our team atmosphere.
 
Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond.
At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. 
 
The Product Management team is looking for an Associate Product Manager with background in product lifecycle and agile practices, as well as, strong communication and collaboration skills. You will be responsible for participating and leading both discovery and development to achieve a specific product goal. A successful candidate must be energized by building deep customer empathy, collaborating with design and development, optimizing team processes, and utilizing data to monitor project success.
 
Focused on Relativity's Developer Platform, you will be responsible for helping create creative solutions to deliver intuitive tools and technology for our passionate community of developers to build innovative applications that solve everyday problems. You will build strong customer relationships to validate our solutions are solving the right problems. You will help lead a team of skilled designers and engineers focused creating exceptional user experiences and actualizing the project goals. 

Role Responsibilities:

  • Understands the product. Speaks to our technical implementation in a way that internal stakeholders and clients can understand.
  • Owns product roadmap and backlog for their product(s), under the direction of Product Leads.
  • Works closely with Product Leads to help build a strategy and goals for their product(s).
  • Develops and shares plans and results clearly to immediate teams.
  • With the guidance of Product Leads, ensures what we build solves the business problem and delivers a product that is stable in production and satisfies scalability, reliability, performance and business goals. 
  • Converts customer and business problems into sound product solutions.
  • Organize and engage in usability testing to define detailed Interaction flows. 
  • Meet with users and stakeholders to obtain deep understanding of detailed needs and constraints. 
  • Responsible for user and competitive research for their product(s).
  • Tracks and reports on product metrics.
  • Develops external and internal facing go-to-market content.
  • Ability to break down large projects into iterative releases with guidance from Product Leads.
  • Translate validated designs and analysis into story cards with acceptance criteria.
  • Ability to prioritize work based on impact.
  • Understands technical requirements for completion of new initiatives and ensures development team is set up for success. 
  • Facilitate communication across internal stakeholders and effectively communicate ‘why’ and gain buy in. Also responsible for identifying conflict resolution needs amongst product development stakeholders, bringing in Product Leads as needed.
  • Test new features to ensure quality for release 
  • Manage defect prioritization
  • Additional tasks to support the Product team, as needed.

Preferred qualifications:

  • Generates excitement and curiosity when working with highly complex systems.
  • Is a team player with proven ability to deliver features from inception to delivery.
  • Excellent written and verbal communication skills.
  • Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment.
  • Strong project manager able to handle multiple projects simultaneously.
  • Strong facilitation and analysis skills.
  • Strong business acumen.

Minimum qualifications:

  • 1+ years of experience in business, design, or technology function at a technology company.
  • Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience. 
  • Solid understanding of software development lifecycle and agile methodologies.
  • Knowledge of how to conduct discovery & usability testing to gather customer feedback.

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We seek professionals that will bring their authentic and unique experiences to our teams.
 
We understand career choices are a big decision, and we thank you for considering Relativity.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Where we are

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SqlLanguages
    • AzureLanguages
    • ChefLanguages
    • PowershellLanguages
    • JenkinsLanguages
    • KubernetesLanguages
    • DockersLanguages
    • Node.jsFrameworks
    • AureliaFrameworks
    • SQLDatabases
    • LinuxDatabases
    • AsanaManagement
    • JIRAManagement
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What are Relativity Perks + Benefits

Relativity Benefits Overview

We offer a competitive set of benefits and perks from great insurance, to unlimited time off and a zen room!

Culture
Volunteer in local community
We support local organizations through employee-nominated monthly grants and provide a large grant annually to schools within our community. See more: https://www.relativity.com/about-us/giving-back/
Partners with Nonprofits
We work with several organizations such as: Cradles to Crayons, Embarc, Year Up, Greater Chicago Food Depository, Best Buddies, MakerGirl, Latinas in Tech, NSBE, Anita B.Org - and more!
Friends outside of work
Eat lunch together
Intracompany committees
Our community resource groups: Black at Relativity, Relativity Women of the Workplace, RelAsians, Relativity Pride, Faces of Relativity, and RelMind.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Restricted work hours
In the U.S., we have formal breaks where the office closes between 12/25 - 1/1 and new in 2020, the week of the 4th of July as well!
Company sponsored family events
We have an annual summer picnic where all employees are encouraged to bring family members.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Parking
We offer employees A parking subsidy.
Recreational Clubs
Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Movie Night, Gaming Groups, and several more.
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
The Relativity Certified Administrator Exam

Additional Perks + Benefits

We offer a Divvy bike share discount, a discounted gym membership to the gym in the building, DRYV Laundry Service for those who have workout clothes that need washing, a Mother's Room, a Zen Room, fresh fruit, coffee/tea/cold beverages, and much more!

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

Relativity Careers in Chicago
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Relativity Platform team develops core services and extensibility points used by the Relativity developer community. These services are delivered through HTTP APIs and SDKs, which are then used by internal teams, Relativity customers, and ISVs to extend Relativity and create unique products for their customers. The Platform team focuses on API development, user authentication, service and application management, component infrastructure and other core functions related to a large commercial software application being deployed in the cloud. As a member of the Platform group, you will use modern methodologies (agile scrum, CI etc.) to release these features, supporting the success of the Relativity product and our developer community.

Senior Software Engineer - Analytics 20-0242

Relativity
Chicago
2 weeks ago
As a Senior Software Engineer at Relativity you will leverage your development expertise, leading software projects to continue to build out our software platform, Relativity. You will help solve complex problems as we continue to innovate and build great technology. You will lead projects on a highly scalable and dynamic web system which supports integration with multiple search engines, clustering technologies, and client component interaction through web services. This is all utilizing many of the newer, and strongest technologies.

RelativityOne Weekend Operations Manager-20-0239

Relativity
Chicago
2 weeks ago
As a Weekend Operations Manager, you will be responsible for providing technical, procedural, and project-based guidance to your teams. The Weekend Operations Manager should have intimate knowledge of all Operations procedures and SLA/SLO metrics. The Weekend Operations Manager will be responsible for monitoring the team’s ticket queues and ensuring that tickets are being addressed in a timely manner. The Weekend Operations Manager will be responsible for balancing the team’s workload, ensuring tickets are being addressed in accordance with defined SLAs/SLOs, completing incoming change requests, overseeing the team’s work during maintenance windows, ensuring maintenance work is completed successfully and on time, and acting as an escalation resource by providing managerial oversight to drive high priority incidents. The Weekend Operations Manager informs their Manager of issues regarding personnel, performance issues, significant customer impacting incidents, project status, and works closely with colleagues to ensure RelativityOne is operated to our high standards, while meeting all department goals and metrics. The Weekend Operations Manager is also responsible for the professional development of their direct reports.

Associate Technical Writer 20-0231

Relativity
Chicago
2 weeks ago
As an Associate Technical Writer, you will write accurate, engaging, user-friendly documentation that adheres to Relativity’s style guidelines. The Associate Technical Writer works under the steady direction of managers and senior team members.

Senior Mobile Engineer - 20-0076

Relativity
Chicago
2 weeks ago
Develops native iOS applications in Swift, working with Product Management to deliver a Relativity experience tailored to best practice iOS design themes and principles. Create new and modify existing APIs to enable and support robust mobile features. Participates in pair programming, code reviews, and design meetings to share development expertise and design knowledge across the team. Works collaboratively with QA to implement strategies that drive defect prevention over detection. Describes solutions through documentation, architectural diagrams, and clean code with comments where necessary.

Director of Finance 20-0214

Relativity
Chicago
2 weeks ago
As a Director of Finance, you will be responsible for managing Relativity’s financial planning and forecasts, performing in-depth analysis of Relativity’s financial performance and operating metrics, and serving as the dotted-line financial support for C level business unit leaders. The Director of Finance works under general direction of the VP of FP&A and manages a team of Senior Financial Analysts and Managers.

Business Process Associate 19-0854

Relativity
Chicago
2 weeks ago
The Operations Associate, Support Operations is responsible for supporting the global support team team in strategic programs and analysis. You will provide data analysis in support of the strategy and initiatives driven by the Director of Support Operations. Your data and analytical skills will allow you to report on support metrics and provide input that advance the priorities and efficiency of the team.

Manager, Customer Success 20-0216

Relativity
Chicago
2 weeks ago
The Manager, Customer Success Management oversees a team of Customer Success professionals who work closely with Relativity customers. This team is responsible for ensuring successful adoption, maturity, and growth of Relativity customers across various segments. This position will be focused on managing and coaching a team of customer success managers (CSMs).

Manager, Software Engineering - Review

Relativity
Chicago
2 weeks ago
The Manager, Software Engineering is responsible for building and leading a highly effective team of software engineers, and working with departmental contacts to support the demands of the department and meet the objectives of the product development process. The engineering manager is responsible for the professional development of their reports and is the subject matter expert for the product features they are involved in.

Advanced Software Engineer in Test - Core

Relativity
Chicago
2 weeks ago
Identify and resolve risks to quality such as software inconsistencies, ambiguities, and defects during the design and implementation phase of software building. Write and execute test plans for moderately complex systems. Create thorough and organized documentation for test cases by clearly articulating test objectives, steps, and expected results. Design and execute workflow, test case plans, implementation points, and test data before development is complete. Carry out root cause analysis on advanced defects to ensure causes are being addressed and fixed, not just symptoms. Contribute to an Agile team that solves advanced challenges and builds working software. Work with senior QA members to communicate unacceptable risks to quality.

Advanced Software Engineer - Core - 20-0083

Relativity
Chicago
2 weeks ago
Work with your team and other stakeholders to define, design, implement, test, document, and deliver quality software products in a fast-paced environment utilizing JavaScript, .NET, and other technologies as needed.  Contribute to an Agile team that solves complex challenges and improves the scalability, security, and performance of existing products. Participate in code reviews and quality assurance testing as a shared responsibility with the team.  Perform on-call duties on a rotating schedule.

Senior Software Engineer - Automated Workflows

Relativity
Chicago
3 weeks ago
As a Senior Software Engineer at Relativity you will leverage your development expertise, leading software projects to continue to build out our software platform, Relativity. You will help solve complex problems as we continue to innovate and build great technology.  You will lead projects on a highly scalable and dynamic web system which supports integration with multiple search engines, clustering technologies, and client component interaction through web services. This is all utilizing many of the newest, cloud-based technologies. 

Product Manager, Developer Platform - 20-0254

Relativity
Chicago
3 weeks ago
The Product Management team is looking for a Product Manager with background in product lifecycle and agile practices, as well as, strong communication and collaboration skills. You will be responsible for participating and leading both discovery and development to achieve a specific product goal. A successful candidate must be energized by building deep customer empathy, collaborating with design and development, optimizing team processes, and utilizing data to monitor project success.

Advanced Software Engineer in Test - Automated Workflows

Relativity
Chicago
3 weeks ago
Designing and building the testing infrastructure for a brand new, cloud-based, automation system. Writing and executing on test plans for front-end applications utilizing modern JavaScript frameworks. Leading and driving quality in an agile team that solves complex challenges with innovative solutions. Mentoring of junior engineers in test, promoting technical growth. Streamlining and maintaining build and deploy pipelines. Devising the strategy for the creation of automated and performance tests that ensure high quality, lightning-fast software products.

Advanced Software Engineer - Automated Workflows

Relativity
Chicago
3 weeks ago
As a Advanced Software Engineer at Relativity you will leverage your development expertise, leading software projects to continue to build out our software platform, Relativity. You will help solve complex problems as we continue to innovate and build great technology.  You will lead projects on a highly scalable and dynamic web system which supports integration with multiple search engines, clustering technologies, and client component interaction through web services. This is all utilizing many of the newest, cloud-based technologies. 

Lead Software Engineer - Processing 20-0219

Relativity
Chicago
3 weeks ago
The Lead Software Engineer develops software and leads a team to apply software engineering best practices to deliver high quality, maintainable, reusable, reliable, performant, and scalable software. You will serve as a technical liaison between your team and other internal and external development teams to identify and resolve dependencies, to identify, improve, and apply software engineering best practices and processes, and to identify and mitigate risks to the on-time delivery of software.

Senior Manager Customer Success Operations

Relativity
Chicago
3 weeks ago
The Senior Manager Customer Success Operations is responsible for supporting the Customer Success Management team in pursuit of short- and long-term strategic goals. The Senior Manager Customer Success Operations works alongside the Director of Customer Success Management and other business leaders on strategic and operational projects and deeply understands the needs of the customer success team, to advise and drive improvement. This person will help translate business objectives into actionable initiatives for their team and provide direction to broader teams or sub-departments, will be responsible for the professional development of their reports, and will connect the Revenue Operations team to other departments of the organization.