Associate Product Owner at Rocket Travel, Inc

| Chicago
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Associate Product OwnerAbout the Role

Rocket Travel is looking for an Associate Product Owner to join our growing Product team. In this role, you will be focused on leading a portion of our product portfolio.

This role is a hands-on position on a high-performing team, with many opportunities to grow, take ownership, and leave your mark on our products.

As an Associate Product Owner at Rocket Travel, you will: 
  • Be accountable for your area of our product portfolio, taking ownership of a set of business, customer, and quality goals
  • Work with engineering to understand timelines, dependencies, and tradeoffs
  • Work with designers to create lovable customer-centric experiences
  • Create and maintain product dashboards to track performance and trends of KPIs, providing rigorous insights into user behavior
  • Receive mentorship from senior product leaders and other senior members of the team
  • Work with stakeholders within the company collaboratively to communicate and finalize decisions
  • Create your own path at a fast growing company
About you:
  • You are customer and people-focused, optimizing the product from user insights, customer engagement, and both quantitative and qualitative data
  • You are data-driven, able to ask the right questions and resourcefully find the answer 
  • You are technically empathetic, having some experience in working with technical topics
  • You are a fast study, willing to learn the ins and outs of product management on the fly while building trust and relationships with your teammates
  • You are familiar with product development or a related field, even better if you have experience in travel, software, and/or growth stage organizations
Rocket Travel is a place where you:
  • Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
  • Embody curiosity, community, and accountability. We live and build products by these values every day. 
  • Own decisions and take action that can be implemented in a matter of days (or hours).
  • Get inspired and encouraged to vacation faster, with an annual vacation stipend.
  • Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
  • Can work remotely. Though we have great offices in Chicago’s West Loop and in NYC’s Empire State building, we're all working remotely for the time being, and we welcome full-time remote applicants, too.
  • Share your passion for travel with equally adventurous teammates. 
  • Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and we’re using 2021 to prepare for the future. We’re solidifying our tech stack, our business capabilities, polishing our UI, and growing our partnerships so that we’ll be ready to meet the world’s pent-up demand for travel when the time comes. 
About Rocket Travel

Rocket Travel partners with loyalty programs around the world to make travel even more rewarding. Our customers can earn and redeem miles, points, and gift cards, or save big with exclusive discounts, for booking travel accommodations around the world, from global favorite brands to boutique bed and breakfasts. We also help our partners curate vacation excursion planning and car rental services, with a completely branded experience from the first search to check-out from their stay.

We attract customers from every corner of the globe with a user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. We have offices in Chicago, NYC, Bogota, Kuala Lumpur, Manila, and Cebu, as well as colleagues working remotely across four continents. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms. 

We began in 2013 as a start-up, were acquired by Bookings Holdings Group two quick years later, and we've been growing rapidly ever since. Rocket Travel is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams. 


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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • GroovyLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Spring BootFrameworks
    • GrailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Snowplow AnalyticsAnalytics
    • SketchDesign
    • FigmaDesign
    • JIRAManagement

Location

A former industrial zone, now a hip dining and nightlife hotspot. Rocketmiles is located right at the heart of Fulton Market easy access by the L.

An Insider's view of Rocket Travel, Inc

What are some social events your company does?

We actually had the opportunity to reunite in person, while socially distanced on the Chicago River. Rocketmiles' own kayak master Kyle arranged a nighttime trip down the river for us to paddle by the bright city lights. It was so good to finally see each other face-to-6-feet-away-face again.

Carolina

People Operations Coordinator

What does your typical day look like?

My favorite part of my job at Rocket is a blend of working with extremely confident, intelligent, and committed people and always having multiple things to work on. Each day is full of new challenges which gives me the opportunity to learn an incredible amount.

Eva

Software Development Engineer in Test

How does the company support your career growth?

When you work with really, really talented people, sometimes you just want to show off their work. Our experienced designer Joe created a comic book take on the Design Team. Heroes of UX, saving our customers from the perils of bad design all day every day

Chelsea

Social Media Strategist

How do you make yourself accessible to the rest of the team?

Everything from virtual hangouts to wellness check-ins have worked well, but don't necessarily replace the innovation and collaboration from "random office chats." Making it a habit to hop on a videocall or chat conversation with someone you haven't spoken to in a while can help alleviate some of that pain.

Simon

CPO

How does your team reward individual success?

Each month, the company nominates Unsung Heroes—those who are always there to jump in with an extra set of hands, who patiently explain any question, who help us excel, even if they don't always work on the flashiest projects, and might not always get the recognition they deserve.

Chris

Head of People Operations

What are Rocket Travel, Inc Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Rocketmiles works hard to improve our D&I initiatives by unpacking the cultural foundations of bias, learning to recognize where it exists in our own culture and ourselves.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rocketmiles employees can contribute up to $2700 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Rocketmiles' team fitness initiatives include In-office yoga.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Rocketmiles. provides 12 weeks of leave for any parent no matter how you had the child. (birth or adoption)
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rocketmiles offers pre-tax commuter benefits for all employees, as well as a free bike sharing membership after one year of service.
Company Outings
Rocketmiles hosts company outings Monthly.
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Fridays.
Happy Hours
Pet Friendly
Rocketmiles' pet policy is dog friendly daily.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

Vacation credits • Flexible work schedules • Competitive salary and bonus structure • Monthly cell-phone stipend • Stocked kitchen, keg and fridge • Work with intrinsically motivated folks with a track record for building new businesses from scratch • Frequent professional development opportunities, happy hours, live-band karaoke, Smash Brothers competitions, and ping-pong tournaments.

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