Associate Product Owner

| Chicago

Rocketmiles is seeking an Associate Product Owner to join our growing product team in our West Loop headquarters, working on our B2C product Rocketmiles.com. You will provide analytical support, customer insights, and help manage our agile product development process, from sprint planning to deployment, working with a lead Product Owner, engineers, internal stakeholders and external partners. On a typical day, you’ll be tracking a new trend you’ve uncovered on a specific user segment, deep-diving into A/B test results, or working with the product owner to spec out a new feature to build based on your findings. This role is high impact within an agile team, with many opportunities to grow, take ownership and start new initiatives.

You will:

  • Support the product in all phases of the product life cycle through data analytics
  • Provide rigorous insights into user behavior
  • Use data to prioritize new features
  • Uncover areas of improvement by working closely with product team and a team of data scientists
  • Create and maintain product dashboards to track performance and trends of KPIs using Chartio
  • Deep-dive into A/B test results and suggest new tests to run, using our home-built testing platform and Google Optimize for frontend experiments
  • Collaborate with product owner and development team to determine feasibility and specs of features, inputting those as user stories into JIRA
  • Create documentation on findings and work with senior members of the company to finalize decisions
  • Create your own path at a fast growing company

An ideal candidate is:

  • Data-driven and analytical, able to ask the right questions and resourcefully find the answer
  • Customer and people focused, optimizing the product from user insights, customer engagement, and product analytics
  • Comfortable with rapidly changing priorities
  • Technical, understanding the inherent tradeoffs building technology products, and experienced in working with engineering and other technical team members — including SQL knowledge

Rocketmiles is a place where you:

  • Own decisions and take action that can be implemented in a matter of days
  • Assume lots of responsibilities early on in your career and grow professionally with experienced business, design, and technology teammates in a workspace built upon trust
  • Zip over next door to Altered Stage to bang on drums over lunch (one of our company-sponsored benefits)
  • Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch
  • Receive a competitive compensation package, including bonus, 401k, health, and dental insurance
  • Get inspired and encouraged to vacation faster, with an annual vacation stipend
  • Share your passion for travel with similar-minded people
  • Work within the largest online travel company in the world (Booking Holdings) at the pace of the fastest growing startup within the family, with a high impact on customers
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Location

641 W Lake, Chicago, IL 60661

What are Rocketmiles Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Perks & Discounts
Stocked Kitchen
Happy Hours

Additional Perks + Benefits

Vacation credits • Flexible work schedules • Competitive salary and bonus structure • Monthly cell-phone stipend • Stocked kitchen, keg and fridge • Work with intrinsically motivated folks with a track record for building new businesses from scratch • Frequent professional development opportunities, happy hours, live-band karaoke, Smash Brothers competitions, and ping-pong tournaments.

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