Associate Product Researcher

| Chicago

Rally Health is expanding our Customer Insights team and is looking for an Associate Product Researcher who will report to the Customer Experience Product Specialist and has the desire to help us broaden our research capabilities. You will work directly with our product organization, data scientists, marketing team and product engineers to uncover important insights into our customer and client experiences. You will build a collaborative culture where you bring your research results and present to a diverse think tank across Rally to help implement improvements. 

You Will:
  • Support important strategic research projects for all size programs to ensure research is part of everything Rally provides to its customers.
  • Assist Customer Insights, Market Insights and User Insight teams to conduct thoughtful and representative research. 
  • Develop questionnaires, analyze the results and create compelling reports that help product teams determine how to improve the user experience.
  • Help develop presentations for senior leaders and determine the best way to support and direct our business strategies moving forward. 
  • Use a variety of analytical methods to ingest and analyze customer data; such as factor analysis, regression analysis.
  • Structure results and recommendations that provide unique insights and create compelling use cases for change. Bring VOC to life in a positive way that illustrates the emotional experiences of Rally consumers.
You Have:
  • Previous market research internship or consumer insights experience with examples of schoolwork or internship work where analysis resulted in important decisions made at the executive / senior level. 
  • Bachelor’s Degree in Human-Computer Interaction, Cognitive Science Experimental Psychology, Anthropology, Social Sciences, Information Science or Computer Science in a related field.
  • Exposure to research methods; Ethnographic Interviews, Focus Groups, Usability Studies, Attitudinal research, Concept Testing, Conjoint, MaxDiff. 
  • Exposure to Tableau. 
Our Benefits:
  • Excellent Medical, dental, vision, and more.
  • Unlimited Vacation.
  • Performance Bonus Opportunity.
  • 401(k) and Employee Stock Purchase Program.
  • Fun and interactive work environment that includes free lunches, snacks and ways to get involved.
About Rally Health:

Rally Health™ is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do. To be effective, health care must be simpler. Our goal is to break down complex topics and ideas into actions — empowering consumers to take control of their health, find the doctor that’s right for them, and get a clear understanding of what their care will cost.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application or review process should notify Talent Acquisition.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • After EffectsDesign
    • JIRAManagement
    • SalesforceCRM
    • SendGridEmail
    • SalesforceEmail

Location

Located in the Aon Center, close to great shopping and AMAZING food, our office offers incredible views of both Lake Michigan and Chicagoland.

An Insider's view of Rally Health

What does your typical day look like?

The first thing I do in the office is grab breakfast. I go through my email, greet my team, and check my schedule. Then I get to coding! We have a daily engineering stand up, a brief meeting where the team shares what they’re doing. Then after lunch, I finish up my meetings and coding work, then do some collaboration before wrapping up.

Alexa

Software Engineer

What projects are you most excited about?

I'm working on a project to create a streamlined experience for consumer-based individual health records (IHR). IHR focuses on consumer engagement, actionable health information, physician data sharing and value-based incentives.

Jesse

Senior Product Designer

What are Rally Health Perks + Benefits

Rally Health Benefits Overview

Rally Health offers a robust suite of benefits, ensuring that our Rallyers not only live our mission but are positively impacted by it. From medical, dental, vision, and commuter benefits, to generous time off policies and a suite of financial fitness benefits, including a 401(k) match program and the opportunity to purchase company stock at a discount, Rally Health believes that Rallyers should have everything they need - physically, emotionally, and financially - to do their best work.

Culture
Volunteer in local community
Eat lunch together
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Relocation Assistance
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