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Business Operations (BizOps) – Associate Product Manager

| Chicago
Why OppLoans?
  • OppLoans is a socially responsible, profitable FinTech company that has grown 2000% over the last 3 years, and is backed by a global investment firm with $100M+ in AUMs.
  • Recent accolades include being named one of the fastest-growing companies in the USA by Inc. Magazine’s list of 500, 3rd fastest-growing startup by Built In Chicago, and 6th best company to work for nationally by Glassdoor.
  • Customers love our product! We have been widely recognized as having the best customer experience in the industry. See what our borrowers are saying on Google and the BBB! 
  • Employees love working here. We have an entrepreneurial and dynamic startup culture that also cares for our employees. Check out our Glassdoor reviews! 
Responsibilities:
  • BizOps is the intersection of Business, Product, and Operations. This cross-functional, highly visible role will be the central hub to key stakeholders across various functions such as Technology, Marketing, Analytics, Credit, and Legal. 
  • Conceptualize, design, test, and launch high-impact initiatives that move the business forward. 
  • Iterate and improve on current features/functionalities to maximize conversion, reduce inefficiencies, and improve customer experience.
  • Shape, strategize, and execute on priorities in the Product roadmap. Work closely with Tech and lead cross-functional teams to execute on these priorities.
  • Optimize end-to-end UI/UX flow and perform ongoing data-based A/B testing to continuously optimize the conversion funnel.
  • Manage key Product metrics. Perform analyses based on both structured and unstructured data, provide recommendations, and execute initiatives that create value for the business.
  • Identify, design, and implement operational process improvements.
  • Perform deep market segmentation and data-oriented research to understand competitive landscape and uncover future opportunities.
  • Source and diligence innovative technology vendors that expand our Product toolkit.
  • Mentor junior team members and help build out Product team.
Ideal candidate:
  • At least 2 years of work experience, including experience working in a Product, UI/UX, Software Engineering, or similar role. Experience within the financial services industry is a plus.
  • Must have demonstrated quantifiable, high-impact achievements in previous roles. 
  • End-to-end Product experience in requirements gathering, working with developers, use case testing, and implementing tech solutions.
  • Experience with UI/UX particularly in design, wireframes, functionality, use cases, mobile vs. desktop considerations, etc.
  • High degree of proficiency working with data. Familiar with SQL, Periscope, Tableau, and other similar tools. 
  • Coding and scripting experience, particularly with web technologies. 
  • Experience in designing, launching, and scaling mobile apps.
  • Results-driven, goal-oriented mindset with high intent on delivering impactful eventualities. Keen focus on execution.
  • All-around “athlete” who is intellectually curious, highly analytical, and purposefully strategic.
  • Ability to multi-task, execute quickly, and get things done.
  • Ability to tackle ambiguous and complicated problems, and create rigorous solution methodologies.
  • Resourceful, tactful, and motivational influencer who collaborates actively to get things done
  • Organized, meticulous, and detail-obsessed individual.
  • Strong verbal and written communication skills, especially in conveying analytical findings with key stakeholders.
  • Bachelor's degree in a related field
  • Chicago candidates preferred
Competitive salary and benefits package including:
  • Fully stocked kitchen with healthy snacks & drinks available. 
  • Subsidized daily lunches. 
  • CTA & Metra benefit program. 
  • Free gym membership. 
  • Free shuttle passes to Metra stations. 
  • Casual dress policy. 
  • Discounted Divvy memberships. 
  • 401(k) match program. 
  • Free OppLoans apparel. 
  • Competitive salary and benefits package. 
  • Fun, fast-paced work environment. 
  • Employee and peer recognition program. 
  • Dynamic start-up culture and environment. 
  • Ability to make an immediate impact in a growth stage company. 
  • Flexible paid vacation policy. 
  • Free health benefit options. 
  • Intramural sports leagues. 
  • Weekly office events (happy hours, massages, game nights, private yoga sessions, catered breakfasts, etc.). 
  • Convenient downtown Chicago office located in the heart of the city. 
  • Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access. 
  • Equal opportunity employer. 
Read Full Job Description

Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

OppLoans is located in the heart of downtown Chicago, adjacent to Michigan Avenue and across the street from beautiful Millennium Park.

What are OppLoans Perks + Benefits

OppLoans Benefits Overview

Fully stocked kitchen with healthy snacks & drinks available.
Subsidized daily lunches.
CTA & Metra benefit program.
Free gym membership.
Free shuttle passes to Metra stations.
Casual dress policy.
Discounted Divvy memberships.
401(k) match program.
Free OppLoans apparel.
Competitive salary and benefits package.
Fun, fast-paced work environment.
Employee and peer recognition program.
Dynamic start-up culture and environment.
Ability to make an immediate impact in a growth stage company.
Flexible paid vacation policy.
Free health benefit options.
Intramural sports leagues.
Weekly office events (happy hours, massages, game nights, private yoga sessions, catered
breakfasts, etc.).
Dual monitors and stand-up work stations.
Convenient downtown Chicago office located in the heart of the city.
Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access.
Equal opportunity employer.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
OppLoans gym is a state-of-the-art fitness center free to all employees, and provides yoga, kickboxing and pilates classes on site.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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