Director of Product Management, Employee Cloud

| Chicago
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We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

 Bready* to make a change?

Reporting directly to the Head of Product, you will be a critical part of the product leadership team as we continue to grow our new Payroll and Team Management business. We see this as a natural extension to our existing platform, with exciting new opportunities to deliver value to our customers and employees. You will be a critical leader as it relates to the strategic decision, planning and execution of this business both existing and future product innovation opportunities. You will manage a team of product managers and work cross functionally with Engineering, Marketing, Sales, and Customer Success to build and shape a winning product. We are looking for a passionate and proven leader to grow, mentor, and inspire teams around a common goal.

About this roll*:

  • Collaborate with senior leaders and executives across Toast and clearly define and articulate the product vision and desired functionality, scalability, and success metrics
  • Manage product managers with specialization in developing specific features and modules
  • Creatively overcome challenges to quickly get your product to market and expand its value to customers
  • Collaborate and provide direction to UX team on wireframes and designs for upcoming product releases
  • Become the evangelist for the Employee Cloud team, including the creation of future product vision and strategy with product roadmaps, and report out to a variety of stakeholders and senior leadership on product metrics and fast adoption
  • Ability to manage multiple projects and fulfill product requests while meeting tight deadlines
  • Ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts

Do you have the right ingredients?

  • 7+ years of product management experience (including 3+ years at the Director level)
  • A track record of success (and enjoyment) in people leadership, and in building and leading high performing product management teams and developing exceptional talent
  • Experience with delivering B2B and/or B2C web and mobile product experiences
  • Experience managing teams of direct or indirect reports
  • BS/BA or MS degree in Computer Science, Business, or a related technical field is preferred
  • Knowledge of labor industry is a plus
  • Knowledge of restaurant and hospitality industry is a plus

*Bread puns encouraged but not required

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

We are located in the trendy, downtown area of Streeterville on Michigan Avenue. You can find us next to the Wrigley Building!

An Insider's view of Toast

What's something quirky about your company?

Our sticker obsession! We love collecting and trading them.

Eric

Manager of Snacks

What does your typical day look like?

6 cups of coffee, a Cliff bar, lunch at 2, and on my way home by 7!

Shawn

Operations Specialist

How does the company support your career growth?

I meet with my manager every week to review my personal goals and discuss how I want to grow as a developer. We also get a yearly stipend that we can use to attend conferences and purchase books that expand our knowledge base.

Biz

Software Engineer

How has your career grown since starting at the company?

I've been extremely fortunate to have great mentors and managers who encouraged me to look at situations through different lenses. This has helped me identify opportunities to carve out new career paths. Four of the six roles I've held did not exist before I stepped into them.

Krystal

L&D Specialist

What are Toast Perks + Benefits

Toast Benefits Overview

Like most tech companies, we offer commuter subsidization, full health coverage, endless snacks, and collaborative workspaces. But what makes us unique is our offerings beyond the standard spread of perks and benefits: unlimited PTO, 401(k) match, sabbatical after five years, $500 wellness stipend, fun company events, employee-led communities, peer-nominated Toasty Awards and most importantly, an environment where you can truly be yourself. If you want to get the inside scoop on what it's really like to work here, check out our instagram @lifeattoast and follow the hashtag #WeAreToasters.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Eligible employees get a summer of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table.
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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