Director-Product Management at Ensono

| Chicago | Remote
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Reporting to the Vice President of Global Infrastructure Line of Business that is part of Product & Technology organization, you will be responsible to own the vision and strategy for Infrastructure services portfolio and define roadmap for its execution. The Infrastructure Line of Business is responsible for Product Management, Product Marketing, Product Development and Product Engineering of services related to Remote Infrastructure Management for open-distributed systems, Private Cloud and IBM i systems management. You will be leading, teaching and coach global team members of Product Managers and Product Marketing. You are expected to be an expert in market trends, competitive landscapes on technology and pricing, as well as business needs for Ensono's target client base. These vision and strategy are to be communicated clearly and aligned throughout the Product & Technology organization as well as Ensono Senior Leaderships. You are expected to champion efforts and collaborate with other Product leaders, such as Public Cloud, Mainframe and Consulting, to develop cross-organizational offering, Go-To-Market strategy and be an advocate for Product Management and Marketing discipline.
Key Responsibilities
  • Actively engage across our business and within our customer and advisor community to understand, identify and react to trends in the market
  • Define product roadmap and identify ways to enhance client experience
  • Understanding & Communicating of P&L for Infrastructure products, including its relevancy and competitiveness to client base as well as to the market
  • Have a strong working relationship with the Product Engineering, Sales and Solutions Architects
  • Ensure the continuous development and improvement of the product, marketing and enablement artifacts along with ongoing delivery
  • Day to day management of team members, this includes performing one on one meetings, conducting performance reviews bi-annually and ensuring high-level of associate engagement
  • Drive the team to effectively manage their queue of work
  • Resource Manage new enablement, sustaining and BAU related work
  • Lead on proactively improving ways of working and processes
  • Proactively keep up to date on hybrid cloud services and developments
Knowledge
  • Excellent Understanding of Hybrid Cloud and Remote Management services
  • Excellent Understanding of VMWare products and services
  • Good Understanding on Network, Compute, Virtualization, Storage, Backup and Colocation management services
  • Good Understanding on Operating Systems, such as Windows, Linux, Unix based OS, management services
  • Good understanding of the Agile and ITIL Frameworks.
  • Good understanding of Modern IT methods such as CI/CD
  • Exposure on Hyperscale Cloud, such as AWS, Azure, Google Cloud, products and services
  • Exposure on IBM i system and IBM Power management services
  • Knowledge on Containerization based services
Skills
  • Passionate about Hybrid Cloud technologies and the power of automation
  • Demonstrated experience and a passion for identifying and solving complex problems
  • Excellent customer service skills and communication skills (verbal and written).
  • Confidence in liaising with personnel at all levels
  • Ability to multi-task with accuracy and work well within required timescales
  • Ability to document processes and procedures in a clear, concise, and logical manner
  • Ability to interpret data and to present information in a variety of formats
  • Work in an organized and efficient manner without close supervision with a strong attention to detail as part of a global team or as an individual
  • Demonstrate a high degree of self-motivation and drive
Experience
  • 5 years+ successful team leading experience (or equivalent demonstrable ability)
  • 3 years+ of Product Management experience
  • 10+ years' experience in the IT Sector with particular appeal for those who have a background in Managed Services or have come from technical roles
  • Professional Certifications are not required but a plus
JR006848
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • AzureLanguages
    • AWSLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • AWSFrameworks

Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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