JOB DESCRIPTION

Primary Purpose:

Provide analysis, recommendations, and support related to implementation of product initiatives for specific product line including product strategies, rate revisions, new product development, and process improvements.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Become an expert on products and partner with Product Manager to execute on product strategies.
• Direct and monitor product rate revision implementations with cross-functional areas.
• Identify opportunities to improve product strategies, business productivity or service to our agents and customers, recommend solution alternatives, and coordinate with other areas to implement improvements.
• Research production issues; provide solutions and/or track & monitor progress on any IT fixes needed to resolve issue.
• Act as liaison between PM and IT & Testers/Business Analysts for product initiatives.
• Responsible for leading initiatives for the business and coordinating with the IT in leading product line initiatives including plan development, scheduling and coordinating team member deliverables, monitor implementation progress, and adjust when goals are not being met.
• Anticipate potential problems, develop contingencies and solution alternatives, and recommend a solution with consideration of resources, prioritization and financial impact
• Build high level IT requirements as needed or provide feedback and support on requirement creation process
• Provide clarification/decisions for questions arising from IT and Testers during project implementation
• Communicate effectively throughout the organization to successfully influence project scope, design and outcome
• Collaborate with departments outside of product management, including information technology, testing, marketing, claims, and legal compliance
• Build a network of relationships throughout the National General organization

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
• 2+ years of P&C personal lines and/or commercial vehicle insurance industry experience
• Ability to learn new applications and systems
• Ability to process complex data from multiple sources
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Must possess effective verbal and written communication skills
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
• Works independently with little supervision but also a good team player
• Intermediate project management skills

Desired Skills:

• Personal lines insurance industry experience, preferably NGIC experience
• In-depth knowledge of NPS system
• NGIC P&C personal lines and/or commercial vehicle product knowledge

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JOB REQUIREMENTS

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About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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