Product Manager, Casualty Products

| Chicago

Job Description Summary

This position is responsible for and owns existing and new CCC Casualty claims processing technology and analytics products, through all phases of the product life-cycle from inception through retirement; this includes evaluating new market/customer needs and priorities, building business cases for new products and significant product enhancements, partnering internally and externally to ensure effective development and implementation of product plans. This individual will also work with the existing markets/customers to ensure effective product, pricing, and positioning for the market. The Product Manager will be expected to formulate a point of view on where casualty products need to go to succeed in the market place.

Job Duties

·       Collaborate with marketing, operations, sales, consulting, technology development and data science teams, and manage customer expectations around product planning, delivery and implementation

·       Drive products and product roadmap into market for CCC Casualty Solutions

·       Engage with internal and external stakeholders to elicit analytics requirements and understand priorities

·       Prioritize product enhancements and customer requests by making smart, decisive tradeoffs using data-driven analysis and sound judgment

·       Conduct visits with customers, perform competitive analysis, and work with internal teams to draw necessary insight from multiple viewpoints and understand market needs

·       Develop business cases for new products and significant product enhancements including: identification of problem, proposed solution, value proposition, market sizing, sales projection, costs, pricing, execution planning/management etc.

·       Communicate product positioning and strategic value both internally and externally

·       Proactively engage customers, partners, and internal stakeholders on the product roadmap

·       Develop, maintain, and direct implementation of product roadmaps across entire organization and business units

·       Lead the product launch process to ensure the organization is ready to train, deploy, and support the product in the market

·       Measure the actual results of the release/product against the business case expectations

 

Qualifications

·       The ideal candidate is an experienced product leader with strong business acumen and a background in claims processing within the casualty, workers’ compensation, healthcare, or related fields

·       A Bachelor’s degree in a related field is required, an advanced degree, particularly an MBA, is preferred

·       5+ years of total experience, 3+ years or Product Management / Product Consulting experience

·       Excellent problem solving and analytical skills

·       Good understanding of the software development life cycle, workflow automation and analytics solutions

·       Expertise in business requirements authoring / management, workflow diagramming, and product line management

·       Demonstrated ability to collaborate and influence internally across functional and technology groups, innovate, craft a vision, get people excited by ideas and get them quickly to market

·       Experience with Agile processes and AI techniques preferred

·       Excellent written communication skills - documentation, presentations, and flowcharts

·       Excellent verbal communication skills, including the ability to communicate with business partners, senior executives, developers, & other cross functional team members

·       Working knowledge of Microsoft Office suite of products, with a strong aptitude in Excel and PowerPoint

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Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Senior Manager, Quality Assurance

How do you collaborate with other teams in the company?

Austin and Chicago are both driving innovation and expanding into new technology. Regardless of location, both offices embrace collaboration and a desire to be one team. When needed, employees make trips between offices or use video-conferencing technology to make our interactions feel personal and authentic

Shelly

Vice President of Telematics

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

CCC Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Culture
Friends outside of work
Daily stand up
Team owned deliverables
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
CCC Employees host their own Happy Hours once a month where the entire Chicago office is invited. We have monthly themes along with beverages, snacks, and sometimes games for everyone to enjoy
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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