Product Manager - eCommerce
ABOUT US
Our vision is to ignite a new product revolution by bringing manufacturing capability into the hands of millions of people. To do this we are building accessible tools to help makers generate income from their work. The tools we build are software and hardware products designed to help businesses do their own manufacturing cost effectively. Our revolutionary, web-based Easel software is easy to use, whether you are new to designing products or familiar with CNC software. When you’re ready to carve, our X-Carve machine empowers users to create products out of a variety of materials ranging from beautiful hardwoods to colorful acrylics.
ABOUT THE ROLE
As the eCommerce Product Manager you will help build digital products and lead the vision and execution for the eCommerce site in a rapidly growing startup. You will drive multiple cross-functional initiatives while working with key stakeholders across the business to understand and prioritize all business needs on our website platform. Using the full product management life cycle, you will identify and implement new product opportunities and enhancements. The eCommerce Product Manager will report to the Director of Product and be an integral member of the Product Team.
At the heart of Inventables is our community of makers. Each day, our community comes together to share ideas, post projects and provide support and inspiration through our project library, social channels and online forum. Together, our ecosystem of offerings supports makers as they express their creativity and build their own businesses.
RESPONSIBILITIES
You are the expert on the user journey through the website from their first click and you evangelize the needs and opportunities for enhancing their experience.
Keep up to date with evolving eCommerce and technology trends, and explore new and effective products or enhancements that will improve site & mobile experiences to lift user traffic, engagement, and conversion.
Lead cross functional teams in development and execution of key project timelines.
Develop the product roadmap optimizing for the competitive landscape, the company’s growth strategy, and user and stakeholder priorities
Specify, prioritize and communicate high level and detailed product specifications using user stories, business rules, use cases and user flows
Manage the execution of the roadmap, working closely with the software engineering team in an agile environment
Manage competing forces (external/internal needs) to make decisions on what new features to add, which existing features to remove, which existing features to improve - and communicate this to the appropriate departments.
Define and analyze key performance metrics on an ongoing basis, using the results to develop rationale for guiding future recommendations.
Demonstrate a keen awareness of the competitive landscape and have a deep understanding of top competitors strengths and opportunities
Apply and conduct user testing to determine customer value and impact
Run A/B experiments and apply champion variants to optimize the eCommerce journey to increase bookings
Accountable for delivering against business goals and objectives and driving business outcomes
EXPERIENCE
Required:
Bachelor’s degree with 3-5 years of experience in eCommerce product management
SDLC (Software Development Life Cycle) experience in an agile environment
Experience Managing Stakeholder expectations
Strong analytical mindset and and an affinity for using data to drive decisions
Ability to drive product strategy
Experience working a small to mid size organization
Strong empathy for both users and internal stakeholders
Preferred:
Early stage startup experience
Web-based software product development experience
Experience working in early stage technology companies
Interest in desktop fabrication (CNC/3D printing/laser) or manufacturing is a plus
Experience managing an eCommerce site with $10MM+ in annual revenue
BENEFITS & PERKS
- Top notch BCBS health insurance
- 401(k) program with 4% contribution
- Flexible accrued vacation ("Take what you need") policy
- Annual “exploration budget” to feed your curiosity
- Annual “creative project budget” to help you stay creative
- Excellent Parental Leave Policy
- Unlimited snacks & Weekly team lunches