Product Manager - Processing
- Deeply understands the product. Speaks to our technical implementation in a way that internal stakeholders and clients can understand.
- Ability to speak to the variety of workflows and end user needs we see across segments and personas and coaches others on how to do the same.
- Owns product roadmap and backlog for their product(s).
- Works directly with Product Leads to help build a strategy and goals for their product(s).
- Develops and shares plans and results clearly to immediate teams.
- Ensure what we build solves the customer or business problem and delivers a product that is stable in production and satisfies scalability, reliability, performance and business goals.
- Organize and engage in usability testing to define detailed Interaction flows.
- Meet with users and stakeholders to obtain deep understanding of detailed needs and constraints.
- Anticipates the need to bring cross-functional teams together to solve problems.
- Provides recommendations rooted in customer empathy.
- Responsible for user and competitive research for their product(s)
- Self-directed analysis and data interpretation.
- Tracks and reports on product metrics.
- Develops external and internal facing go-to-market content
- Ability to break down large projects into iterative releases
- Translate validated designs and analysis into story cards with acceptance criteria.
- Ability to prioritize work based on impact.
- Test new features to ensure quality for release
- Manage defect prioritization
- Understands technical requirements for completion of new initiatives and ensures development team is set up for success.
- Operates as an indirect leader, facilitating communication across internal stakeholders and effectively communicate ‘why’ and gain buy in. Also responsible for driving conflict resolution amongst product development stakeholders.
- Provides direct feedback to peers and is skilled at understanding multiple points of view.
- Generates excitement and curiosity when working with highly complex systems.
- Is a team player with proven ability to deliver features from inception to delivery.
- Excellent written and verbal communication skills.
- Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment.
- Strong project manager able to handle multiple projects simultaneously.
- Strong facilitation and analysis skills.
- Strong business acumen.
- 5+ years of experience in product management at a technology company.
- Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience.
- Solid understanding of software development lifecycle and agile methodologies.
- Knowledge and experience doing discovery & usability testing to gather customer feedback.