Product Manager - Review

| Chicago
We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it. The U.S. Department of Justice, 198 of top 200 U.S. law firms, and more than 70 Fortune 100 companies are among our customers who trust Relativity during litigation, internal investigations, and compliance projects.
 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole self to our team atmosphere.
 
Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond.
At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. 
The Product Management team is looking for a Product Manager with background in product lifecycle and agile practices, as well as, strong communication and collaboration skills. You will be responsible for participating and leading both discovery and development to achieve a specific product goal. A successful candidate must be energized by building deep customer empathy, collaborating with design and development, optimizing team processes, and utilizing data to monitor project success.
Focused on Relativity's Review module, you will be responsible for helping create creative solutions to deliver intuitive ways to help customers efficiently examine documents of all sizes and formats, enhance critical workflows, and build out the next generation capabilities for an ever growing universe of data]. You will build strong customer relationships to validate our solutions are solving the right problems. You will help lead a team of skilled designers and engineers focused creating exceptional user experiences and actualizing the project goals.

Responsibilities:

  • Deeply understands the product. Speaks to our technical implementation in a way that internal stakeholders and clients can understand.
  • Ability to speak to the variety of workflows and end user needs we see across segments and personas and coaches others on how to do the same.
  • Owns product roadmap and backlog for their product(s).
  • Works directly with Product Leads to help build a strategy and goals for their product(s).
  • Develops and shares plans and results clearly to immediate teams.
  • Ensure what we build solves the customer or business problem and delivers a product that is stable in production and satisfies scalability, reliability, performance and business goals. 
  • Organize and engage in usability testing to define detailed Interaction flows. 
  • Meet with users and stakeholders to obtain deep understanding of detailed needs and constraints.
  • Anticipates the need to bring cross-functional teams together to solve problems. 
  • Provides recommendations rooted in customer empathy. 
  • Responsible for user and competitive research for their product(s) 
  • Self-directed analysis and data interpretation.
  • Tracks and reports on product metrics. 
  • Develops external and internal facing go-to-market content
  • Ability to break down large projects into iterative releases
  • Translate validated designs and analysis into story cards with acceptance criteria.
  • Ability to prioritize work based on impact.
  • Test new features to ensure quality for release 
  • Manage defect prioritization
  • Understands technical requirements for completion of new initiatives and ensures development team is set up for success.
  • Operates as an indirect leader, facilitating communication across internal stakeholders and effectively communicate ‘why’ and gain buy in. Also responsible for driving conflict resolution amongst product development stakeholders.
  • Provides direct feedback to peers and is skilled at understanding multiple points of view.

Preferred Qualifications:

  • Generates excitement and curiosity when working with highly complex systems.
  • Is a team player with proven ability to deliver features from inception to delivery.
  • Excellent written and verbal communication skills.
  • Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment.
  • Strong project manager able to handle multiple projects simultaneously.
  • Strong facilitation and analysis skills. 
  • Strong business acumen.

Minimum Qualifications:

  • 5+ years of experience in product management at a technology company.
  • Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience. 
  • Solid understanding of software development lifecycle and agile methodologies.
  • Knowledge and experience doing discovery & usability testing to gather customer feedback.

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We seek professionals that will bring their authentic and unique experiences to our teams.
 
We understand career choices are a big decision, and we thank you for considering Relativity.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Technology we use

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    • MySQLDatabases

Location

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We have a great selection of benefits from very competitive insurance plans to fun office perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Recreational Clubs
RelWOW (Relativity Women of the Workplace), Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Working Moms Group, Queeries, and several more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
All full-time employees (non-contract) receive $3,000/year to pursue professional development opportunities.
Diversity Program

Additional Perks + Benefits

We also offer a Divvy bike share discount, have Fooda discounts in the office, and offer DRYV Laundry Service for those who have workout clothes that need washing!

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