Product Manager at Narrative Science

| Chicago
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Product Manager Overview:

We are seeking a highly motivated individual to join our Product team to work on our core product, Lexio. As a Product Manager, this role will work with leading-edge technologies and an elite engineering team to then deliver new capabilities and features that deliver quantifiable value to our users and help craft the future of the company. Core job responsibilities include:

  1. Driving strategic insight to industry-standard methodologies, trending and benchmarking, and market research;
  2. Creation, communication, facilitation, and overall ownership of scenarios, features, and user-stories;
  3. Collaborating with cross-functional teams to drive positive and impactful business outcomes that align with quantifiable business metrics.

Responsibilities:

  • Drive entire feature delivery lifecycle: research and prioritize customer/user needs; define problems; partner with design to prototype and design; work with engineering to develop, test and deliver a marketable product on time; collaborate with customer-facing roles to drive market awareness and customer adoption in a dynamic, results-focused environment.
  • Act as Product Manager determining business outcomes and roadmap definition, defining system roadmap required to meet core business outcomes by deeply understanding, documenting, analyzing, and synthesizing user needs into priorities, and building high-quality features and user-stories to deliver on those outcomes.
  • Understand and communicate the Product’s vision and strategic initiatives, and ensure alignment in all related activities meet the needs of the company’s long and short term goals.
  • Ensure that your team is constantly doing the right things, and has a balance of innovation, reducing technical debt and providing maintenance and support and doing them at the right time to ensure on-time product delivery
  • You will serve as the development team representative during UAT for the purpose of clarifying the intended functional behavior of the software.
  • Define the metrics and critical metrics used to measure the performance and value of product scope and identify and execute programs to continually improve them over time
  • Assist with release and feature launches by building internal communication plans, providing all required training information to internal teams, and leading launch project plans

 

Qualifications:

  • 2 years’ product management experience, and has shown success defining product roadmaps for Application Software
  • 4-10 years of professional work experience 
  • Bachelor’s (BA or BS) in business, computer science, or equivalent field, required
  • Experience with platform products, building reciprocally with design and engineering peers, and releasing at scale software-based offerings that drive customer return on investment.
  • Cross-functional Agile/Scrum environment experience with design, development, research and analytical abilities to assess and decompose business needs into functional, technical, and design requirements
  • Strategic thinker that understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition
  • Creating and communicating a narrative about the value of data and platforms to transform end-user experiences
  • Problem-solving and analytical thinking skills with the ability to approach problems logically and systematically
  • Strong business and technical skills that allow you to be a liaison for teams and initiatives
  • Effective communication skills working with external stakeholders and internal individual contributors to executive leadership
  • Well-organized, detail-oriented, and the ability to work independently and in a collaborative environment
  • Proven experience delivering results in an ambiguous and fast-paced environment
  • Must be Chicago based and able to work in the office regularly 

Bonus:

  • Master’s (MA, MS or MBA) in a relevant field 
  • Certification for Pragmatic Marketing or Product Ownership 

 

Culture @ Narrative Science

 

Narrative Science believes that data storytelling can empower everyone to understand and take action from their data. Our mission is to build software that leverages artificial intelligence to automatically turn data into easy-to-understand reports, transform statistics into stories, and converts numbers into knowledge.

 

Our core virtues (mission-driven, impactful, team-first, innovative) are ingrained in everything we do, from how we develop our technology to how we interact with customers to how we hire people. 

 

At Narrative Science, we embrace the diverse backgrounds, experiences, and perspectives of our future employees, colleagues, customers, partners, and other stakeholders. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • TrelloManagement
    • notionManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Located in the heart of the loop, our office provides easy access to public transportation and some of Chicago's favorite destinations.

An Insider's view of Narrative Science

What are some social events your company does?

The Social Committee (which is comprised of volunteers from different teams) plans various events throughout the year including company outings and gathering to embody the company culture. Thanks to this committee, employees enjoy in-person and virtual events; pop-up game nights, annual Oktoberfest, a Summer and Holiday party among ad hoc events.

Natalie

Product Marketing Manager & Associate Designer

How do you collaborate with other teams in the company?

At Narrative Science, teams collaborate every day. When it comes to background, experience, and points of view, we are a very diverse company, and our employees take full advantage of that. It isn't uncommon to see functional teams pulling in members from other teams to work on initiatives together or even just to get another opinion.

Anna

Director of Growth Marketing

What makes someone successful on your team?

The people that succeed on the Narrative Science Customer Success team are those who are naturally curious, have a bias for action, and put the company first. Our team is ultimately responsible for building relationships, solving problems, and creating exceptional experiences for our customers.

Teddy

Director of Customer Success

What unique initiatives do you have that encourage innovation?

At Narrative Science, we support a spectrum of innovation ranging from our standard engineering process, through Hack Days and Hackathons, to our ongoing Incubator team. Narrative Science is only successful if we hire smart and self-motivated people, so we’re committed to giving them the support and space they need to innovate.

Nate

Chief Scientist

What are some things you learned at the company?

On the job learning isn’t just a role description, it’s a reality. In 6 months, I have learned Python scripting, HTML tagging, and API configuration. Colleagues taught me about NLG & NLP, Gross & Net Retention, and freshwater & saltwater eels. But most importantly, NS has taught me that we shouldn’t be afraid of data, data should be afraid of us.

James

Solutions Consultant

What are Narrative Science Perks + Benefits

Narrative Science Benefits Overview

We offer a full range of benefits including Medical, Rx, Dental, Vision, FSA (for medical and dependent care expenses), Commuter Benefits, Life Insurance, Short and Long Term Disability, Paid Parental Leave, and 401k options for you and your family. Our people manage their own schedules, work hard, take time off when they need it—and come back refreshed and ready to dive back in.

Culture
Volunteer in local community
We thrive on knowledge-sharing and giving back to our community. Our employees speak at events, with other tech organizations, and we work with non-profits to support our communities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Join one of our amazing employee groups—NS Cares, Diversity, Equity & Inclusion Committee, Women’s Group, Social Committee.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Customized development tracks

Additional Perks + Benefits

Standing desks. Catered weekly lunches. Flexible vacation policy. Company events. Free eats & drinks. Free gym access & bike parking. Personal MacBook Air. Community engagement opportunities. Internal learning and development opportunities. Referral program & incentives.

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