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Product Manager

| Chicago

About Sittercity

Childcare is one of the most important decisions a family makes. At Sittercity, we connect thousands of families to sitters every day, empowering moms and dads to work, play and have peace of mind that their most precious family members are well cared for. We’re on a mission to make child care finally work. With Sittercity and Chime, our on-demand service, we are building a platform that brings revolutionary simplicity to the way we find, book and pay for trusted care. Headquartered in Chicago, we serve families and caregivers nationwide.

What You’ll Do

As a product manager at Sittercity, you will be responsible for driving the product vision, planning, design and execution of innovative solutions that are rooted in user insight and data. Your primary responsibility is the overall success of our product line (both site and mobile), as well as helping set and execute its strategy. You will be an advocate for great customer experiences, championing on behalf of your users.

  • Develop and drive product strategy based on business objectives and customer needs. Work collaboratively with stakeholders to develop this strategy into an achievable roadmap.
  • Clearly communicate strategy and goals across the company throughout all phases of work, from ideation to measurement.
  • Get to know our users! Learn what makes users tick and ensure we’re solving the right problems in the right way by unearthing unmet needs through usability studies, research, data analysis and competitive research.
  • Lead projects through definitional / discovery stages. Effectively break down problems and rigorously prioritize and set scope. Research, write and analyze requirements.
  • Work with the engineering and product design team to deliver and launch new solutions that drive business goals and create delightful experiences.
  • Define and maintain product KPIs, and use them to inform the success of products and their alignment with the overarching business strategy
  • Grow and refine the product backlog by prioritizing both short- and long-term features

About You

  • 5+ years experience in product management, preferably with mobile products
  • Track record of success in fast-paced organizations, with a bias for action and in driving results. You know how to create a plan, build consensus and make things happen.
  • Innovative problem solver who can quickly grasp concepts and drive ambiguous problem into clear solutions
  • Experience working with agile software development processes
  • Organized, with a strong attention to detail and a passion for getting the product right
  • Excellent written and verbal communication skills, including the ability to crystallize and broadly socialize insights
  • Strong skills in data analysis and interpretation; focus on data-driven decisions and gaining insights from product metrics to back up assumptions and recommendations
  • BA/BS required; MBA a plus


  • A fulfilling and dynamic work environment
  • Support for flexible and remote working environments
  • Open personal time off policy
  • Health, dental, vision, disability, life, 401(k)
  • Food and healthy snacks throughout the day
  • Excellent coffee from some of Chicago’s finest roasters
  • Ping pong and on-site fitness center
  • Company events, social outings and volunteer opportunities
  • Subsidized use of Chime for personal Childcare services
  • Industry leading maternal and paternal leave

Sittercity is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.

Sittercity participates in E-Verify and background checks all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • SwiftLanguages
    • GraphQLLanguages
    • Ruby on RailsFrameworks
    • RxSwiftFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • ClubhouseManagement
    • BrazeCRM


In the heart of River North, our office boasts views of the Wrigley building and Marina Towers. Grab a drink or lunch at the great restaurants nearby!

An Insider's view of Sittercity

What are some social events your company does?

During the work day, break time can equal Mario Kart, coffee runs or ping pong. After work, we have had fun activities including Trivia Night and happy hour. For food lovers, we've had potlucks, a chili cook off, and cookie contest!


Operations Manager

What's the biggest problem your team is solving?

Analytics is core to what we're building here. By leveraging data from social networks, family demographics, and existing users, we're creating a smarter matching experience for families and sitters. My team is making these data sources accessible to every team member, so we can make smarter business decisions and improve the user experience.


Director of Analytics

How does the company support your career growth?

Sittercity has allowed me to take on different projects and claim ownership in order to grow. They've supported my career decisions, like moving from operations to customer success. Every project I do matters and contributes to our overall success. Not only has Sittercity helped my career growth, they've helped me grow outside of work as well.


Customer Success Advocate

What are Sittercity Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
We cater team lunch every Wednesday and have a fully stocked kitchen the rest of the week!
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
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