Product Manager at Narrative Science

| Chicago
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We are seeking a highly motivated individual to join our Product team to help launch the next generation of our core platform. As a Product Manager, this role will work with leading edge technologies and an elite engineering team to then deliver new capabilities and features that deliver quantifiable value to our users and help craft the future of the company. Core job responsibilities include:

  1. Driving strategic insight to industry standard methodologies, trending and benchmarking, and market research;
  2. Creation, communication, facilitation, and overall ownership of scenarios, features, and user-stories;
  3. Collaborating with cross-functional teams to drive positive and impactful business outcomes that align to quantifiable business metrics.


  • Drive entire feature delivery lifecycle: research customer/user needs; write user-stories; partner with UX to design and prototype; work with engineering to develop, test and deliver a marketable product on time; collaborate with customer facing roles to drive market awareness and customer adoption in a dynamic, results-focused environment.
  • Act as Product Manager supplying to business outcomes and roadmap definition, defining system roadmap required to meet core business outcomes by deeply understanding, documenting, analyzing, and synthesizing user needs into priorities, and building high quality features and user-stories to deliver on those outcomes.
  • Understand and communicate the Product’s vision and strategic initiatives, and ensure alignment in all related activities meet the needs of the company’s long and short term goals.
  • Ensuring that your team is constantly doing the right things, and has a balance of innovation, reducing technical debt and providing maintenance and support and doing them at the right time to ensure on-time product delivery
  • You will serve as the development team representative during UAT for the purpose of clarifying the intended functional behavior of the software.
  • Define the metrics and critical metrics used to measure the performance and value of product scope and identify and execute programs to continually improve them over time
  • Assist with release and feature launches by building internal communication plans, providing all required training information to internal teams, and leading launch project plans


  • 4-10 years of professional work experience
  • 2 years’ product management experience with proven success defining product roadmaps for Application Software preferred 
  • Bachelor’s (BA or BS) in business, computer science, or equivalent field, required
  • Experience with platform products, building reciprocally with design and engineering peers, and releasing at scale software-based offerings that drive customer return on investment.
  • Cross-functional Agile/Scrum environment experience with design, development, research and analytical abilities to assess and decompose business needs into functional, technical, and design requirements
  • Strategic thinker that understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition
  • Creating and communicating a narrative about the value of data and platforms to transform end user experiences
  • Problem solving and analytical thinking skills with the ability to approach problems logically and systematically
  • Strong business and technical skills that allow you to be a liaison for teams and initiatives
  • Effective communication skills working with external stakeholders and internal individual contributors to executive leadership
  • Well-organized, detail oriented, and the ability to work independently and in a collaborative environment
  • Proven experience delivering results in an ambiguous and fast-paced environment



  • Master’s (MA, MS or MBA) in a relevant field
  • Certification for Pragmatic Marketing or Product Ownership


About Narrative Science:

Narrative Science creates software that writes stories from enterprise data to drive understanding and results. Powered by artificial intelligence, our technology automatically turns data into easy-to-understand reports, transforms statistics into stories, and converts numbers into knowledge. Narrative Science works with customers including Deloitte, MasterCard, USAA, and members of the U.S. intelligence community, empowering them to understand and act on key business metrics, make better decisions, and focus talent on higher-value tasks -- all through the power of data storytelling.

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Located in the heart of the loop, our office provides easy access to public transportation and some of Chicago's favorite destinations.

An Insider's view of Narrative Science

What are some social events your company does?

Our social committee (which is comprised of volunteers from all different teams) plans a variety of events throughout the year including company outings and in-house parties to embody the company culture. Thanks to this committee, the NS team enjoys everything from pop-up game nights to an annual holiday party, summer party and Oktoberfest.

Lyndsey Harrell

Talent Coordinator

How do you collaborate with other teams in the company?

At Narrative Science, teams collaborate every day. When it comes to background, experience, and points of view, we are a very diverse company, and our employees take full advantage of that. It isn't uncommon to see functional teams pulling in members from other teams to work on initiatives together or even just to get another opinion.


Director of Growth Marketing

What makes someone successful on your team?

Successful people on my team have a passion for customers & a drive to deliver the best results to them. They're creative problem solvers who thrive in a collaborative environment. Each customer has unique needs & high-performers in Customer Success are experts at identifying those needs and rallying every resource necessary to take care of them.


Senior Vice President, General Manager

What unique initiatives do you have that encourage innovation?

At Narrative Science, we support a spectrum of innovation ranging from our standard engineering process, through Hack Days and Hackathons, to our ongoing Incubator team. Narrative Science is only successful if we hire smart and self-motivated people, so we’re committed to giving them the support and space they need to innovate.


Distinguished Principal, Product Strategy and Architecture

What are some things you learned at the company?

On the job learning isn’t just a role description, it’s a reality. In 6 months, I have learned Python scripting, HTML tagging, and API configuration. Colleagues taught me about NLG & NLP, Gross & Net Retention, and freshwater & saltwater eels. But most importantly, NS has taught me that we shouldn’t be afraid of data, data should be afraid of us.

James Gill

Solutions Consultant

What are Narrative Science Perks + Benefits

Narrative Science Benefits Overview

We offer a full range of benefits including Medical, Rx, Dental, Vision, FSA (for medical and dependent care expenses), Commuter Benefits, Life Insurance, Short and Long Term Disability, Paid Parental Leave, and 401k options for you and your family. Our people manage their own schedules, work hard, take time off when they need it—and come back refreshed and ready to dive back in.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Standing desks. Catered weekly lunches. Flexible vacation policy. Company events. Free eats & drinks. Free gym access & bike parking. Personal MacBook Air. Community engagement opportunities. Internal learning and development opportunities. Referral program & incentives.

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