Product Manager

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We seek a dynamic Product Manager to oversee and continue to innovate Cloud 5’s suite of products and provide leadership on product direction and product lifecycle management.  The Product Manager will help set the long-term vision and strategy for Cloud5’s products and communicate this strategy to all of the relevant participants and stakeholders.   

Primary Responsibilities Include, but are not limited to:

  • Hands-on management of the product life-cycle - from market research and requirements gathering, to iterative solution development, planning, execution, release and feedback collection.  
  • Work collaboratively to help define a shared vision and roadmap for delivering relevant problem-solving products.  Build, maintain, and evolve product roadmaps over time.   
  • Research emerging customer needs and market conditions in order to design potential new product offerings and manage the strategic decision-making process.
  • Understand and document competitive technology.
  • Translate business and operational needs into detailed requirements, use cases and prototypes.
  • Work in an Agile Product Development process creating well thought-out and consumable user stories.
  • Bridge engineering, business, design, sales and operations teams.
  • Build strong relationships with clients and internal stakeholders in order to understand the overall vision.  
  • Ensure that business owners can speak in one voice about product development plan and advocate for production improvements.
  • Guide the definition and architectural design of new product offerings in collaboration with subject / area experts from our core product and engineering teams.  
  • Create, socialize and gain approval of product roadmaps in collaboration with Engineering, IT, Sales and Support to evolve existing products to meet future customer needs and address competitive positioning requirements.
  • Be a Company representative in industry technical standards activities and other initiatives.


Desired Skills and Experience:

  • Minimum 4+ years in a Product Management role; with actual product management experience where you have demonstrated ability in assessing the marketplace, defining and designing a product(s), evolving product(s), and proven success in bringing them to market with demonstrable revenue and profitability results
  • Proven success defining technical products and features and driving cradle-to-grave product /feature execution
  • Excellent oral and written communication skills and an ability to influence others
  • Experience collaborating with diverse groups including customers, engineering, IT, sales and marketing
  • Technically adept, with knowledge of wireless technology, communications technology and cloud-based solutions; experience with hospitality (hotel industry) technology is a plus
  • Strong, well-tested internal and client-facing skills
  • Experience leading projects and initiatives focused on operational scale desirable
  • Experience with Analytics to statistically influence decision making
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Ability to coordinate multiple people and their product lines for more effective marketing and sales results
  • Ability to comfortably interact with technical and business counterparts within customer and industry organizations to investigate requirements and identify customers’ true underlying and future business needs
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • D3JSLibraries
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases


Convenient West Loop location, close to the CTA, Metra, Divvy, and major freeways.

An Insider's view of Cloud5 Communications

What does your typical day look like?

My typical day starts out with a daily stand call in the morning. Within this call we delve details on issues and projects that we are working on and note any progress or road blocks. A majority of my projects have been breaking down our existing monolithic systems and turning them into manageable microservices.


Senior Software Developer

How does the company support your career growth?

Cloud5 helps support my career by taking a personal interest in their employees which helps us plot a career path within the company, so we can better visualize our future within the company.


Manager, HSIA Operations

How do you make yourself accessible to the rest of the team?

We have regular “all hands” meetings where anyone can ask a question or make a suggestion, which works great, but I want our folks to know that they can just as easily shoot me an email or stick their head in my door. People are what makes organizations great … and we need to cultivate dialog and openness as part of our culture to be successful.



What are Cloud5 Communications Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer medical and dependent care flexible spending accounts that helps employees cover out-of pocket expenses with pre-tax contributions.
Disability Insurance
Disability insurance covers 60% of annual salary up to $1500 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Cloud5 provides employees with a 401(k) matching plan managed by Principal. We match 50% of contributions up to 6% of an employee's annual gross pay with immediate vesting.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees and subsidized Divvy bike membership.
Company Outings
Cloud5 hosts company outings Semi-annually.
Happy Hours
Professional Development Benefits
Lunch and learns
Cloud5 hosts lunch and learn meetings on occasion.
Promote from within
Online course subscriptions available
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