Senior Director, Product Management-Core Platform

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Optum Digital delivers digital health and wellness experiences and capabilities to drive consumer activation, retention, and completion of valuable actions. We support differentiated and market leading digital experiences across UnitedHealth Group that enable healthcare consumers to adeptly navigate their health and wellness journeys while reducing overall healthcare cost.

We're looking for a Senior Director, Product Management of Core Platform to lead a talented group of product managers. This position will report directly to the SVP, Platform within Optum Digital. We value collaboration heavily; you'll work closely with other group leaders in Product to execute on large-scale projects, and to help set the standards & processes that drive all of Platform Product. You'll also work cross-functionally with Product Management, Engineering and business leaders/teams to support critical enterprise initiatives. We seek a software product management leader with proven experience building great software experiences for consumers and business users. A great candidate will partner with business (P&L) leaders to define/design industry-leading solutions and ensure alignment with business and product plans (e.g., capital/funding commitments, capabilities, functional impacts, cross-functional roles).

This leader will manage both a team of direct reports and the activity of matrixed engineering teams to deliver software products. This role is an excellent opportunity for a Product Manager who has successfully launched software products in an Agile environment across different modalities, including web, mobile, voice.

You Will:

  • Support product managers working on agile, cross-functional teams to build the future of Core Product capabilities--including authentication, authorization, eligibility, population segmentation, and content management
  • Work via scrum process with super motivated engineers, project managers and QA folks
  • Collaborate with engineering teams to aid in development/architecting of scalable solutions and determine cross functional dependencies
  • Own and manage end-to-end lifecycle for a multiple product portfolios from ideation, to initial development, through deployment and ongoing product operations and user support – products will typically be designed for technical users and/or healthcare subject matter experts
  • Recruit, retain, and grow the best talent across the globe and inspire the team to deliver great, scalable products and build towards a long term vision
  • Make pragmatic trade-off decisions on resourcing and priority
  • Work with the rest of Platform product leadership on cross-team initiatives, both cultural and technical
  • Deliver ongoing releases on time and budget, and ensure capabilities continue to operate at or above metric goals to deliver target financial performance
  • Own, measure, and improve the technical performance and user experience metrics associated with the portfolio
  • Improve user experience by leveraging feedback from support and key partners and clients
  • Define cross Optum Digital product capabilities and drive adoption of UnitedHealth Group enterprise products
  • Collaborate with key stakeholders to understand unmet needs, develop requirements, prioritize features, translate to the roadmap, and represent the voice of the customer in all planning and development discussions and decisions
  • Understand business objectives, challenges, and competitive pressures of key business stakeholders to recommend software investments
  • Create and communicate the business cases for investment priorities, and support the related annual and ongoing budgeting process
  • Drive and manage buy-in, trust, and adoption of extensible software capabilities for internal users and their customers
  • Communicate roadmaps, status, strategic, and tactical plans to facilitate decision-making with the business unit leaders and other partners

You Have:

  • Assertive leadership to align diverse business stakeholders on a roadmap that amalgamates short term needs with longer-term considerations to deliver scalable platform products with long term value for growth.
  • Demonstrated ability to use hard data and metrics to back up assumptions and develop business cases. Strong problem solving and analytical skills
  • Worked with big data technologies like Hadoop, Spark, Flume etc.
  • Bachelors in computer science, math, data, statistics, financial planning and analysis, or similar fields
  • 7+ years of people management experience, including 5+ years managing other managers
  • Proven successful track record of 10+ years industry experience being a product owner and 4-6 years as a business analyst for highly scalable web applications and services
  • Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Experience building highly scalable applications, serving millions of users and hundreds of transactions per second
  • Self-motivated, innovative, and level-headed
  • Takes initiative and willing to roll up your sleeves to do whatever is necessary
  • Prefer action versus inaction, you are not afraid to be wrong
  • Ability to think strategically and execute methodically
  • You thrive in a fast paced environment
  • You see ambiguity as a way to forge the future and change the status quo
  • Willing to speak up and fight for what you think is right

Rally Health® is about putting health in the hands of the individual by empowering people to take charge of their health and health care with our online and mobile tools. We know that a diverse workforce enriches us with the talent, perspective, and inspiration we need to achieve our mission. Rally knows that we are strongest when our teams reflect the diversity of the world around us and create a sense of belonging.

Since 2017, Rally has been a non-integrated entity of Optum, a part of UnitedHealth Group. In the next stage of our evolution, Rally will elevate into a new organization within Optum known as Optum Digital. With these changes, set to be complete by the end of September 2021, we will bring together teams and resources to better deliver our digital products and services to consumers.

Our Benefits:

  • Great compensation package
  • Comprehensive benefits package for full-time employees, including medical, dental, vision coverage, stock purchase plan, and 401(k)
  • Wellness programs, including physical and mental health services
  • Flexible paid time off for full-time employees & paid leave for new parents
  • Employees in this position may also earn performance-based bonuses

If you don't think you meet all of the job criteria and are still interested in the job, please apply! Nobody checks every box, and we're looking for someone excited to join our team.

Rally Health believes in a policy of equal employment and opportunity for all people. It is our policy to train and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application or review process should notify Talent Acquisition ([email protected]).

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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