Senior Product Manager at Epsilon

| West Suburbs
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Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The Product Manager SR will manage all activities related to conducting preliminary cost/benefit analysis, needs assessments, and business requirements analysis in an effort to align business needs with solutions on the business initiatives. Will conduct detailed enterprise analysis in order to support requests that require pricing/quote for vendors or internal build that will be transitioned to internal partners and execution/solution teams. May work on process analysis and mapping for nontechnical improvement projects. Will be regularly engaged in large complex, strategic initiatives and stretch assignments, and will ensure business architecture governance is addressed in all organizational requests.  Ability to discern critical information and drive context with little information provided.  

 

Essential Job Functions:

•             Leads detailed business requirement elicitation and documentation to support Imperatives, Tactical, Compliance, Legal or Information Security and Client enhancement project requests to ensure successful execution of projects

•             Coordinates with the business, consultants, vendors and internal technology teams to drive and document the completion of scorecards, estimation and business cases to communicate short and long-term solution needs, success metrics, objectives, cost and development estimates and build or buy decisions

•             Works with external clients to understand unique business needs and requirements as driven as part of client on-boarding process

•             Works with internal and external technology partners to ensure Functional and Design efforts meet the business needs; Ensures projects meet the needs of the users and that quality and resource commitments are met

•             Serves as liaison between the business community and execution or technical team members to ensure that its needs are fully understood by the project team

•             Strong and understanding commutator. Fosters and coordinates communication across multiple work streams and projects

•             Understand complex data systems like Oracle and SQL Server

•             Work with internal/external clients to gather requirements and write user stories/features

•             Basic understanding of SQL and RDBMD database programs

•             Basic understanding of HTML

•             Perform UAT/QA testing

•             Conduct Demos, walkthroughs of supported applications

•             Work with production support to resolve any escalated issues

•             Must be located in/around San Diego, CA  or West Chicago, IL in order to work with the core teams

 

Qualifications: 6+ years of experience as a BA/BSA/PM or equivalent

•             Experience working in Automotive, distributed marketing industries (franchise, dealer, agent models)

•             Undergraduate degree, college diploma or equivalent experience

•             Waterfall and Agile (Scrum preferred) project experience translating customer needs into business requirements (Features/Stories) preferred

•             Experience with PC based tools and products including but not limited to MS Office, MS Visio, Balsamic

•             Strong Analytical, problem-solving and basic project management skills in a regulated environment

•             Knowledge of the New Business process and Business Development Lifecycle preferred

•             3+ years of supervisory experience preferred

 

Other Knowledge, Skills and Abilities:

•             Ability to understand, create and manage the basic tools (i.e. process maps / flows, rules matrices, mockups etc.) and advanced tools and techniques of business analysis (i.e. data matrices, contextual level data diagrams, system interface diagrams etc.)

•             Ability to evaluate details and develop a full understanding of business requirements, impacts and potential issues across various processes, departments, products and lines of business

•             Ability to document detailed business requirements and supporting documentation into standardized tools and templates (Includes: Stakeholder analysis, Business rules analysis, Data analysis, Decision analysis, and Cost benefit analysis)

•             Comfortable in interacting with senior leadership not only internal to Business but across the organization, with external partners and in client facing situations; Manages the expectations of business owners, subject matter experts and key stakeholders

•             Understands and adheres to the established documentation quality standards for our businesses and clients

•             Review and develop analysis of the Business inclusive of process improvement

•             Ability to prioritize workload based on business needs for self and others

•             Introductory Knowledge of technology structures: networks, data base, communications, internet and effectively communicate with technical and non-technical groups, both internal and external

•             Analytical skills for problem solving and ability to think creatively for solutions/ideas

•             Detail oriented and committed to a high level of accuracy

•             Strong listening skills and excellent written and verbal communication skills enabling efficient communication and collaboration with all stakeholders

•             Intermediate knowledge of Microsoft Office tools Word, Excel, PowerPoint and Visio

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • MapRLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Juptyer NotebookLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HbaseFrameworks
    • Kafka Frameworks
    • StormFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • GreenplumDatabases
    • NoSQLDatabases

Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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