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Senior Product Manager

| Chicago

Senior Product Manager

Why is our Product Management team the next step for you?

The Product Management team is building out an entirely new platform and architecture for a multi-brand $1B+ digital company. Our team will act without politics and hierarchy and will quickly advance new innovative ideas and solutions through a modern agile model. You will be part of a core group of engineers, designers and product management experts who will lead the way for the entire company; changing its culture and transitioning our technology to be the forefront of the business revolution as we strive to own the worldwide floral market.

What You Will Contribute:

  • Ownership of the success and life cycle of how customers' contact information is managed with the outcome of protecting (and authenticating) our customers' privacy. You will set the product vision and drive relentlessly towards improvement to your KPIs.
  • Work closely with technologists and data scientist in building cutting edge solutions to speed our decisions with real-time advanced modeling techniques.
  • Push significant change by starting small, testing and learning your way to something new. (Pilot and Prove)
  • Be a champion for changing the way people think about building products and solving problems. Solve the right issues and hold on the wrong ones.
  • Connect creatively by jumpstarting a self-supporting community that sows the right seeds, builds the right tools, and integrates the right off-the-shelf products.
  • Collaborate with stakeholders to prioritize voice of the customer into the product backlog. Understand the competitive landscape for your "product" and help suggest, stimulate, and drive innovation.

What's in it for you:

  • Enjoy all the benefits of working for a publicly traded company (stock purchase plan, flexible hours, healthy vacation plan.
  • A relaxed work environment (casual attire welcome, onsite gym with classes, etc.)
  • Ability to craft and blend cultures across multiple cities and continents and help shape our future.
  • Lines of business and technology organization ready to embrace the product management role and the value it brings to our organization.
  • A "flat" organization where you will spend time with business leaders, managers, developers, other product managers, and executive leadership.
  • Perfect place to grow and bring digital transformation. High-powered, fast-paced work environment offers an equally fast-paced path to develop in your career.

What we Seek:

  • Bachelor's Degree in Business Management, Computer Science or Engineering.
  • 5+ years in Product Ownership or Product Management
  • Drive innovative client-facing products and customer experience concepts working with an extended team of business manager, designers, technology, and cross-functional teams that will support products post-launch.
  • Write and present top-notch product story and requirement document, driven by user insights, with input from internal stakeholders and at times external clients. Ability to pivot quickly on new revealing data.
  • Analyze and present hard data and metrics to back up assumption and feature concepts and also to set targets and measure key performance indicators.
  • Track product bugs and poor experience points to define areas for constant enhancement and optimization within the customer experience.
  • Act as an internal evangelist for the assigned product(s). Collaborate with internal stakeholders to the developer and optimize messaging and supporting collateral to enable marketing, selling, and support for feature areas.
  • Understand and discuss technical concepts, and propose new product ideas
  • A true collaborator with strong written and oral communication skills.

Join our team and be part of an exciting transformation! While you are part of the office of technology, you will have a broader impact on the overall growth of the business.

FTD Companies is a global premier floral and gifting company with a vision to be the leading and most trusted floral and gifting company in the world. We provide floral, specialty foods, gift and related products and services to consumers, retail florists, and other retail locations and companies in need of floral and gifting solutions.

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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases


We also have an office in the heart of Downtown Chicago at 1. North Dearborn

An Insider's view of FTD Companies

What does your typical day look like?

Every day looks different when you’re on the social media team. Our jobs involve interacting with our brands’ communities, staying up-to-date on the latest social trends, developing content and optimizing campaigns. Since social media is always changing, there’s always something new to learn or test.

Marissa Metzler

Manager: Social Media Marketing

What unique initiatives do you have that encourage innovation?

I have had the opportunity to build a platform from the ground up. Opportunities like these are few and far between in this day and age. FTD has been like a master class in leadership for me, and it has produced a fundamental mind shift for me on what leadership means.

Dimple Rao

Senior Director of Product Management

What's the biggest problem your team is solving?

On our FOL team, we are creating a feature complete platform migration for all of our florist sites. This is a rather large task in that most of our florist sites look like they were created in the .COM era of the internet. Our new platform will provide huge UX boons. In addition to self-improvement, it may also attract new florist partners

Michael Walsh

Software Engineer

What are FTD Companies Perks + Benefits

FTD Companies Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following the date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), Employee Stock Purchase Plan (ESPP), life, accident, and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions.
FTD Companies, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our diversified portfolio of brands such as ProFlowers, ProPlants, Shari’s Berries, etc.

Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
401(K) Matching
Discretionary match of 50% on the first 6% of your of pre-tax or post tax deferral. To maximize the employer match, you will need to contribute 6%. Vesting is at 25% each year
Employee Stock Purchase Plan
The Employee Stock Purchase Plan (ESPP) provides employees with an opportunity to share in our growth and to purchase shares of our common stock without payment of brokerage costs, at a 15% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Commuter Benefits
Take advantage of the pre-tax benefit, you may elect up to the IRS limit of $260/month for transit and $260/month for parking.
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Game Room
Our game room includes Ping Pong.
Some Meals Provided
We provide food during Peak Season.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
Promote from within
Online course subscriptions available
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