About CCC

CCC Information Services Inc. is the technology platform for the underwritten assets economy. CCC technology, insights, and support connect industries – insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more – to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC’s network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020. Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 11 locations worldwide. CCC’s principal PE investors are Advent International, Technology Crossover Ventures, and Oak Hill Capital Find out more about CCC Information Services by visiting cccis.com.

Job Description Summary

The primary objective of a Senior Product Owner is to manage the product development lifecycle by addressing stakeholder needs, documenting requirements, managing development progress and testing delivered solutions. The Enterprise Analytics team at CCC works with each of CCC’s business verticals to drive product adoption and improve customer outcomes by turning data into actionable business information.

Job Duties

• Translates high level business requirements into functional specifications for development team
• Works with business stakeholders and technical teams to analyze, document, and deliver complex product requirements
• Creates requirements documents, use cases, workflow diagrams, test scripts, product manuals, and other related documentation
• Analyzes data from source systems to understand business opportunities and processes
• Partners with UI and UX specialist to define product interface and user experience
• Develops quality assurance and testing guidelines for new software implementation and product enhancements
• Coordinates user acceptance testing with customer stakeholders
• Performs system testing as needed for new products and production fixes
• Demonstrates product features to internal stakeholders to gain feedback, drive feature prioritization and communicate value of the product

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or related field.
• 5+ years of relevant business or data analysis experience
• Experience with databases including pulling reports using SQL and manipulating data outputs
• Experience with data visualization tools (Tableau, Power BI, MicroStrategy) to visualize information and share insights with stakeholders
• Excellent written communication skills - documentation, presentations, and flowcharts
• Excellent verbal communication skills - communicate w/business partners, internal audiences, technical analysts, developers, and other cross functional staff
• Business requirements authoring/management, use case authoring, workflow diagramming, data dictionary authoring
• Understanding of the software development life cycle, agile methodologies and iterative product design
• Working knowledge of all aspects of Microsoft Office suite of products