Summary:

We are seeking an innovative and passionate Salesforce Administrator who shares our vision of bringing the power of the Salesforce.com “Platform” to KAR. KAR employs the use of Salesforce.com for over 2,300 users ---- and this number grows every day.

KAR Auction Services, Inc. (NYSE: KAR), a FORTUNE® 1000 company, operates used vehicle auction services for North American sellers and buyers worldwide. Based in Carmel, Ind., the KAR group of companies is comprised of ADESA, Inc. (ADESA), Insurance Auto Auctions, Inc. (IAA), Automotive Finance Corporation, Inc. (AFC), and additional business units, with nearly 12,000 employees across the globe. ADESA operates 65 wholesale used vehicle auctions and IAA has 165 salvage vehicle auctions. Both companies offer leading online auction platforms to provide greater access for customers. AFC provides inventory financing and comprehensive business services to primarily independent used vehicle dealers from its 105 locations. Together, KAR’s complementary businesses provide support, technology and logistics for the used vehicle industry. For more information, visit karauctionservices.com.

Job Description:

Responsibilities:

• Work directly under the Sr. Product Manager to quickly resolve all outstanding Salesforce issues
• Participate on cross-functional teams that address strategic business issues across Marketing, Sales, Operations, Data, Support, and Accounting
• Work within the greater organization on building and maintaining standard and ad hoc reports
• Work within the greater organization on all lead and opportunity related issues
• Work with Sales and Marketing to help manage Campaigns & Leads
• Setup new users based on Roles and Profiles
• Deactivate Users as requested
• Assist with deployments as needed
• Acts as point of contact for all Salesforce.com user support issues
• Provide new user training

Qualifications:

• 1-2 years of Salesforce.com System Administration experience
• Strong PC skills (Excel, Word, etc.)
• Bachelor’s degree (in related field, a plus)
• Strong customer orientation (internal customers and end-user customers)
• Previous experience working with remote teams is a plus
• Previous experience working within a Shared Service Model is a plus
• Ability to influence and collaborate across the organization and at all levels to drive results
• Proven ability to take initiative, use consultative skills and build strong, productive relationships
• Strong organization, presentation and communication skills