At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most significant to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and sophisticated with technology that simply works.
At Meraki, you will be a part of a tight-knit engineering organization working with hardworking, effective engineers. A significant influence over the tools that we use to supervise and audit our system and where we choose to deploy them. Responsible for coordinating the response to security incidents. You will support other security teams in driving business-friendly security and process improvements. Finally, by developing our capabilities to promptly detect threats, you will have a direct, immediate, and positive impact on our customers and the hundreds of millions of users that rely on Meraki access points, switches, security appliances, and cameras every single day!
We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, mentoring, and empowering thoughtful, conducive, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup culture. We are confident you will love it here!
The Threat Management Response team is responsible for 24x7x365 monitoring and rapid incident response for all Cisco Meraki environments. We are the last line of defense to protect the company and our customer's data from threat actors and adversaries.
Incidents can happen at any time, as such this position requires on-call work (including overnight and weekends) on an as-needed basis. The core hours for this position are 9:30 AM PST - 6:30 PM PST, Monday through Friday.
Key responsibilities:
- Serve on a rotation of security incident commanders, working with heads of every major product and engineering team to ensure a quick mobilization for high-severity incidents
- Serve as incident commander when escalations from security analysts require immediate response
- Write SQL to search data warehouses and large datasets for signs of compromise
- Respond to high severity incidents and handle the remediation process. (e.g. Malware analysis, large scale phishing attacks, production intrusion, etc.)
- Familiarity with the following tools:
- Security Incident and Event Monitoring (SIEM)
- File Integrity Monitoring (FIM)
- Vulnerability Scanners, Endpoint Detection & Response (EDR), Security Orchestration, Automation & Response (SOAR)
- Network and Host Intrusion Detection (IDS) such as SNORT/Sourcefire, Palo Alto, etc.
- Investigate security events for the following platforms and technologies:
- Cloud (AWS, Azure, GCP)
- Cisco physical and virtual network devices and platforms
- Assist with and perform digital forensics on host OS or cloud system infrastructure to identify IOCs and other signs of imminent security risk and threat
- Write response runbooks and author documentation on organizational response processes
You are an ideal candidate if you:
- Understand common threat actor tactics, techniques, and procedures (TTPs) and how they are chained together
- Have experience leading threat hunts, using available logs and threat intelligence to proactively identify and investigate potential risks and suspicious behavior
- Have a calm methodical approach to investigating potential threats
- Have minimum of 5 years worked in cybersecurity roles professionally
- Have the ability to build and/or re-architect new and existing solutions within AWS to help tackle problems outstanding to Meraki’s security logging or security investigation infrastructure
- Expertise with observability and security tools like Splunk, ELK, Snowflake or other searchable big data solutions
- Understand core cybersecurity concepts such as encryption, hashing, non-repudiation, vulnerability management, and least privilege
- Understand major security compliance frameworks such as PCI, SOC 2, and FedRAMP as they relate to incident monitoring and response
Bonus points for:
- Relevant industry security certifications such as CISSP, SANS GIAC (e.g. GCIH, GNFA, GCFE, GCFA, GREM), AWS certifications (SAA, SAP, or SCS), etc.
- Familiarity with other security verticals such as: Digital Forensics, Threat Intelligence, Threat Detection, Application Security, Cloud Security, Offensive Security
- Valuable knowledge of detection tools, for example: Nessus, Qualys, OSSEC, Osquery, Suricata, Threatstack, AWS Guard Duty
- Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures
About Meraki
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
We’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
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Compensation Range:
$150,900—$222,200 USD
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
What We Do
Cisco Meraki is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we’ve created an unrivaled company culture for our employees—one that is collaborative, flexible, and inclusive, and provides employees with the autonomy to develop technology that’s accessible and secure for everyone.
Why Work With Us
At Cisco Meraki, the energy and passion of our employees shape our dynamic community and empower us to create an intuitive platform for our customers. When our employees have the autonomy and flexibility to make an impact, Meraki can develop unrivaled technology that’s secure and accessible to everyone.
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Employees engage in a combination of remote and on-site work.