Description

Sprout Social is looking for a Senior Data Scientist to join its AI team.

Why join Sprout’s AI team? 

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We're actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

What you’ll do

• Lead the end-to-end development and deployment of AI models, driving projects from concept to customer delivery in production. 
• Work closely with product managers, engineers, and designers on our AI product teams to define opportunities for applying data science to our products. 
• Empower team growth by upholding our standards and fostering a culture of excellence and collaboration
• Stays current with the latest AI and ML research, identifying opportunities to integrate innovative solutions into Sprout's AI capabilities.

What you’ll bring

We’re looking for an experienced and passionate data scientist who is eager to develop exceptional software and high impact features in collaboration with our Product team.  If you excel at crafting sophisticated AI models, have a love for learning and mentoring, all while being motivated by the desire to deliver substantial value to our customers,, we’d love to talk with you!

The minimum qualifications for this role include:

• 3+ years working as a data scientist working in cross-functional teams to deploy production-level data products
• 3+ years of experience leveraging Python for model development  and experience with several ML frameworks such as, scikitlearn, tensorflow, pytorch, etc..
• Deep proficiency of the end-to-end ML lifecycle and applying that to a broad range of ML problem spaces

Preferred qualifications for this role include:

• Experience working with natural language processing, generative AI and LLMs. 
• Experience with model services, deployment technologies, and ML-Ops practices
• Familiar with cloud services and databases such as GCP, AWS, and Azure

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout’s New Hire training program alongside other new Sprout team members.
• Learn about our existing model and deployment patterns.
• Become familiar with our existing services and available data.
• Begin meeting with product and data science stakeholders to understand existing problem spaces and needs.

Within 3 months, you’ll start hitting your stride by:

• Work with your manager to define the first data product you’ll work on and begin the process of developing it
• Either extend existing services or develop new tools to help our customers optimize their social content
• Continue learning about Sprout’s products and customers to inform a potential new AI product or improvement of existing feature through AI 

Within 6 months, you’ll be making a clear impact through:

• Deploy your first data product in concert with product management, design, engineering, and ML Engineering
• Contribute to our  longer-term roadmap of data products
• Provide input into our AI practice to elevate our standards and best practice

Within 12 months, you’ll make this role your own by:

• Actively monitoring and iterating on the data product you’ve built 
• Continuing to develop new data products
• Identify new opportunities for data science-backed capabilities
• Mentor other team members
• Collaborate with our AI team to identify technical debt,  performance bottlenecks and opportunities to improve the quality of our models and come up with a plan to improve the code
• Expand your skills by learning from other engineers and data scientists around Sprout.
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs
Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. You can confirm the pay zone for your specific location with your recruiter during your interview process. For this role, our current base pay ranges for new hires in each zone are:

• Zone 1: $155,000 to $175,000 USD annually
• Zone 2: $145,000 to $165,000 USD annually

Sprout’s compensation ranges are intentionally broad to allow for our team members' growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement. 

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

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