Product Design Director

Fully Remote role

At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, ecommerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. 

In the last year, SpotOn has:

• Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion);
• Earned awards for Great Places to Work and Built In’s Best Places to Work; and
• Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.

About the role

We're looking for a Product Design Director to help lead and grow our product design team.  You’ll be responsible for a team of designers while driving the strategic direction of SpotOn’s products through collaboration with other cross-functional leaders.  You’ll also help build processes and documentation to enable success and scalability within the design team.

About the team

You'll be a key leader within SpotOn’s design team, which is part of the larger product team.  You’ll specifically own design for our cross-platform consumer-facing products and work with a location-distributed team across the US, Mexico, and Poland.  You’ll collaborate with other leaders across the organization, including (but not limited to) another design director (leading our merchant-facing products), product directors, program managers, engineering directors, and the executive leadership team.  You'll report directly to a VP of Product Design, and be part of our team of 20+ designers.

Responsibilities

• Manage performance and growth of 10+ designers
• Drive strategic initiatives across the organization through partnership with other cross-functional leaders (e.g. product, engineering, product marketing, analytics)
• Create scalable processes, structure, and documentation within the team; build and grow design capabilities and knowledge across the organization
• Evangelize design thinking across all capabilities and increase design maturity within the organization
• Drive increase in hypothesis-driven experimentation and data-driven decision making
• Utilize quantitative and qualitative research/data to inform decision making and problem solving

 What you'll need

• 4+ years of product design management experience
• 8-10 years of experience in a product design role with demonstrable proficiency owning design across the software development lifecycle, from early-stage ideation all the way through shipping products and/or major features
• Experience designing across web, iOS and Android
• Fluency in UX, visual design, and user research
• Experience building and scaling a design system
• Experience working with Figma, Sketch, XD, or related design tools (we use Figma)
• Good communication and collaboration skills (especially in a remote environment)

Bonus points

• Experience shipping products with microinteractions and engaging animations
• Degree in related field

Benefits: 

We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance
• 401k with company match
• Stock Options
• Everyone needs time to recharge, so we offer Flexible Time Off + 11 Company Holidays
• Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
• Desk, Chair and Monitor needed for your home office
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.