Account Coordinator - Entry Level

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Come be a part of a small but rapidly growing healthcare technology company that's changing the face of digital recruitment.  The company is founded by seasoned entrepreneurs, Christian-based, and profitable.  So you get to innovate without red-tape and have an influential role, without worrying about company stability or drama. You'll be working with a rock-solid team dedicated to both our customers and each other.

We're hiring a VIP - an Account Coordinator to arm our Account Strategy team with front-line support, data, and insight. Our growing Consulting practice works with SMBs and large Fortune 100 brands. In this support role the challenges you’ll face on a daily basis will be unlike anywhere else -- we’re solving problems that haven’t been solved before. This role is perfect for a self-driven candidate that’s amazingly organized and wants to explore a career working in account management.

What you'll be doing as our Account Coordinator:

  • You’ll support 2-3 Account Strategists, providing front-line client support for healthcare companies leveraging myCNAjobs’ suite of tools

  • Answering client calls, booking meetings, and triaging requests / product support

  • Learning the brand and product inside and out - you’ll work with our customers to set-up their recruitment accounts

  • Scheduling appointments and booking recruitment reviews for your assigned Strategists

  • Working one-on-one with clients to help set up recruiting events on behalf of the strategy outlined by your Account Strategist

  • CRM management  

  • Promoting webinars and marketing events and driving people to attend via phone, email, social, etc.

  • Most importantly, you'll help build a business that is changing the face of healthcare recruitment.  We'll look to you for product feedback - we're a place that cares about your opinion.

What's in it for you:

  • Competitive salary
  • BCBS Healthcare Benefits

  • Dental Insurance

  • 3 Weeks Paid Time Off

  • Additional office perks - for example, we’re closing the office between Christmas and New Year’s this year, fully stocked fridge, snacks, and regular happy hours and team meals to get to know your teammates

  • Growth opportunities & a rewarding place to grow a career; opportunities to grow into an account strategist or another role within the company

  • You have the opportunity to shape a product and team that is well-staged to do big things in the healthcare recruitment space

  • We will help you achieve your own goals and create opportunities that you'll likely not find someplace else

  • The opportunity to join a fast-growing start-up that's profitable with an impressive client roster (and you can help us take it to another level)

Desired Skills and Experience:
  • Bachelor’s degree

  • Our ideal candidate has at least 1 year of sales, admin, or customer service experience (or a track record of successful internships)

  • Tech Savvy (a must - you know your way around learning a new software and the ins and outs of e-mail, MS Word, Powerpoint, etc.)

  • CRM Experience is a plus

  • The ability to be agile & multi-task (your someone that can have your e-mail open, while on the phone, and talking over chat)

  • Enthusiastic & optimistic

  • Coachable. Listens to and implements advice from manager.

  • Strong organization, time, and project management skills. A necessity to success here.

  • A hunger to learn, change, and adapt to a quickly changing market and evolving product.

  • Resourceful. Goes over, under, around a challenge to find success.


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Location

205 N Michigan Ave, Chicago, IL 60601

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