Top Customer Success Jobs in Chicago, IL
The Principal Compliance Specialist is responsible for executing risk-based compliance monitoring and testing for consumer banking operations. This role involves developing test scripts, performing compliance reviews, managing compliance risk, and ensuring adherence to regulatory requirements. The specialist will document results and collaborate with business lines on corrective action plans.
The Enterprise Customer Success Manager ensures successful onboarding and engagement of Built In's Enterprise customers, partnering with Account Managers to drive customer adoption and overall success. Responsibilities include managing project plans, providing training and content consultation, and collaborating cross-functionally to meet customer objectives while interpreting insights to improve products and celebrate customer success.
The Customer Success Manager will manage a diverse client portfolio, ensure product adoption, present business reviews to demonstrate ROI, maintain client relationships, and gather client feedback for product enhancements. The role requires troubleshooting skills and a focus on deploying marketing best practices to drive user-generated content.
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The Senior Procurement Specialist will manage procurement processes, analyze data, develop reports for leadership, train staff on procurement tools, and ensure compliance. Key responsibilities include vendor management, preparing procurement solicitations, and collaborating with other business groups.
As an Inbound Call Center Representative, you will assist credit union members with their inquiries and provide essential consultative service. Responsibilities include resolving member issues, processing financial transactions, educating members on products, and ensuring compliance with financial regulations. You will work in a hybrid capacity after initial in-person training.
As a Client Partner at Snap Inc, you'll build and manage partnerships with brands and agencies, secure business opportunities, and ensure excellent customer service. You'll create sales presentations, analyze campaign performance, and ensure strong client relationships. Strong communication and understanding of digital advertising are key.
The Manager of Customer Service Strategy will develop and implement CCaaS transformation strategies, enhance service offerings, and lead large-scale client engagements. Responsibilities include guiding project teams, developing methodologies, and driving business development by identifying opportunities and creating project proposals.
The Product Data Scientist (Senior Customer Success Lead) at ZS is responsible for client-facing leadership in delivering advanced analytics solutions, overseeing data science modeling, problem-solving, and presenting insights to clients to optimize business strategies and operations.
The Customer Service Representative will manage client/lender assignments, process services, and handle high volumes of client requests. Key responsibilities include multitasking across multiple systems, providing excellent customer service, and communicating effectively. Previous experience in collection or the repossession industry is preferred.
The Operational Compliance Specialist will support compliance programs across retail markets, ensuring adherence to cannabis regulations and company policies. Responsibilities include coordinating operational policies, conducting audits, and collaborating with internal teams and regulatory agencies. The role involves training, technology deployment, and ongoing compliance assessments while fostering relationships within the industry.
Top Companies in Chicago, IL Hiring Customer Success Roles
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