Top Customer Success Jobs in Chicago, IL

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Customer Success Executive drives post-sales activities, ensures customer success, manages relationships with C-level executives, and focuses on value realization and collaboration to achieve business transformation goals.

The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.

The Customer Success Manager will oversee onboarding of new users, optimize processes, gather customer insights, and ensure satisfaction in their journey with myQ technology.

The Senior Customer Success Specialist evaluates customer needs, collaborates on renewal strategies, manages team performance, and supports internal resources to enhance customer relationships.

The Customer Success Manager oversees customer portfolios, ensures product utilization, addresses issues, and maximizes customer value from ServiceNow products.

The Principal Customer Success Manager oversees customer engagement, ensuring successful adoption of ServiceNow products, while mentoring team members and guiding project development.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

As a Customer Success Specialist, you will guide clients in utilizing Prosodica's platform, troubleshoot issues, and provide strategic support while collaborating with engineering and product teams.

The Principal Customer Success Executive leads post-sales transformation for major accounts, ensuring customer success through strategic relationship management and collaboration with internal teams to drive value and innovation.

Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.

The Customer Success Executive drives post-sales success for strategic accounts, fostering relationships with C-level executives to ensure long-term customer value and satisfaction through effective implementation of ServiceNow's solutions.

As a Customer Success Specialist, you will support clients in maximizing the value of Prosodica's platform through communication, problem-solving, and data insights.

The Principal Customer Success Executive will prevent churn, execute customer retention plans, guide project governance, and improve customer satisfaction.

The Customer Success Manager II will manage client renewals, drive feature adoption, analyze product usage, build customer relationships, and advocate for client needs while providing strategic guidance for success with Braze.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Senior Client Success Manager will manage client relationships, ensuring campaign performance and driving account growth in digital advertising programs. Responsibilities include launching campaigns, leading client meetings, and collaborating with sales on upselling opportunities.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

Serve as the primary point of contact for customers, create onboarding plans, analyze usage data, drive expansion, and integrate AI tools.

As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.