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Top Customer Success Jobs in Chicago, IL

Reposted An Hour AgoSaved
Hybrid
Chicago, IL
20-25
Entry level
20-25
Entry level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Customer Experience Senior Associate, you'll provide real-time support, handle inquiries, assist during events, and facilitate training for associates.
Top Skills: Zendesk
Reposted An Hour AgoSaved
Hybrid
Chicago, IL
Expert/Leader
Expert/Leader
Cloud • Enterprise Web • Information Technology • Productivity • Professional Services • Software • Consulting
Lead customer success strategy to drive customer value, retention, and growth. Build and mentor a high-performing team and enhance customer journey.
Top Skills: Ai-Driven AnalyticsCrm PlatformsCustomer Success ToolsEnterprise Software
YesterdaySaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
88K-98K
Mid level
88K-98K
Mid level
Marketing Tech • Mobile • Software
The Customer Success Manager will manage client relationships, drive feature adoption, and ensure retention for clients while providing strategic guidance and advocacy for customer needs.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgrammingSaaS
YesterdaySaved
Remote
Chicago, IL
Senior level
Senior level
Software • Analytics • Hospitality
Responsible for ensuring successful delivery and performance of IDeaS' solutions for complex enterprise clients, managing escalations and driving adoption.
Top Skills: Channel ManagementCrsHotel Distribution SystemsPmsSaaS
YesterdaySaved
In-Office or Remote
Chicago, IL
5-5
Senior level
5-5
Senior level
Software • Analytics • Hospitality
The Senior Solution Success Consultant manages enterprise client escalations, drives solution adoption, collaborates with various teams, and enhances client satisfaction through strategic support and project management.
Top Skills: Channel ManagementCrsHotel Distribution SystemsPmsSaaS
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2 Days AgoSaved
Hybrid
Chicago, IL
21-23
Mid level
21-23
Mid level
eCommerce • Food • Sales • Software
The Senior Customer Care Specialist will respond to customer inquiries, assist with data tracking, and manage schedules while supporting team goals.
Top Skills: Computer SkillsSoftware Learning
Reposted 3 Days AgoSaved
Hybrid
Chicago, IL
52K-75K Annually
Junior
52K-75K Annually
Junior
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Develop relationships with clients, ensure timely delivery of services, and manage expectations while collaborating with internal teams and tracking customer satisfaction KPIs.
Top Skills: Crm PlatformsMS Office
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
55K-85K
Junior
55K-85K
Junior
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The ATS Specialist provides technical guidance, troubleshooting, and support for StrataJazz, managing customer queries and ensuring efficient workflow.
Top Skills: Microsoft Technologies (Office 365)SalesforceSQLTableau
4 Days AgoSaved
In-Office or Remote
Chicago, IL
47K-53K Annually
Junior
47K-53K Annually
Junior
Fintech
The Account Manager I manages client relationships, provides onboarding and support, drives issue resolution, and represents customer interests in process and product improvements.
Top Skills: Microsoft Office 365Salesforce
4 Days AgoSaved
Hybrid
Chicago, IL
55K-99K Annually
Mid level
55K-99K Annually
Mid level
Enterprise Web • Fintech • Financial Services
This role involves providing customer support for financial services, coordinating with internal teams to resolve client issues and enhance service quality.
Top Skills: Communication ToolsMS OfficeSalesforce CRM
4 Days AgoSaved
In-Office
Chicago, IL
85K-98K Annually
Mid level
85K-98K Annually
Mid level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The role involves driving customer adoption of Qualtrics' products, providing technical support, and building client relationships to maximize value from services.
Top Skills: APIsFront-End DevelopmentQualtrics
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