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Top Customer Success Jobs in Chicago, IL
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The Customer Success Manager will enhance customer relationships, lead account planning and renewals, and drive product utilization to ensure satisfaction and retention.
Top Skills:
Salesforce
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, you will manage load operations, track shipments, communicate with clients, and develop skills in operational excellence.
Cloud • Information Technology • Security • Software
The Manager, Customer Success will lead and develop a team of Customer Success Managers, focusing on customer retention, growth strategy, and relationship management within mid-market and international accounts.
Top Skills:
PlanhatRisk CloudSalesforce
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.
Top Skills:
Customer SuccessTechnical Account Management
Cloud • Fintech • Software • Financial Services
Manage client relationships and drive product adoption at leading asset management firms through effective onboarding and proactive support, collaborating with sales and internal teams.
Top Skills:
SaaS
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Success Manager at Smartly manages client relationships, drives customer satisfaction, and improves operational processes using digital marketing strategies.
Top Skills:
AdtechDigital MarketingDv360MartechMetaSaaSTiktokYoutube
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Manage a portfolio of programmatic accounts, leading client communications and campaign execution, driving performance and growth while collaborating with various teams.
Top Skills:
DspExcel
Reposted 6 Days AgoSaved
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The Director of Customer Success will lead a team to enhance customer value, develop strategic account plans, and monitor product utilization while driving customer engagement and experience improvements.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft WordSalesforce
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.
Top Skills:
SaaS
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The Customer Success Manager drives customer retention and account growth by providing high-touch service, identifying upsell opportunities, and ensuring satisfaction with Rethink's ABA treatment solutions.
Top Skills:
MS OfficeSalesforce
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Principal Customer Success Manager for Large Law firms will oversee a portfolio of enterprise clients, ensuring satisfaction and retention through strategic relationship management, collaboration with various stakeholders, and driving adoption of iManage solutions.
Top Skills:
Csm SoftwareSalesforce
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.
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Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills:
Customer Success SoftwareCybersecurityData Analysis
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Software • Defense
The Customer Success Manager supports military customers by leading demos and trainings, facilitating engagements, and documenting needs to improve the simulation platform's impact during training exercises.
Top Skills:
Ai-Powered SoftwareCustomer EngagementMilitary ModelingSimulation Technology
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills:
Google SuiteMS OfficeSalesforceSlack
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills:
CRMCsm Platforms
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills:
IotSaaS
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Principal Customer Success Manager oversees major enterprise accounts, serving as a strategic advisor to clients while driving value realization and retention efforts in collaboration with internal teams.
Top Skills:
Ai-Driven PlatformsData-Driven Platforms
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Artificial Intelligence • Machine Learning • Software
Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills:
AIAutomation
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.
Top Skills:
BlacklineGainsightSalesforce CRM
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