Top Customer Success Jobs in Chicago, IL
Join as a Senior Accessibility Specialist in the Digital Accessibility Team focusing on conformance testing for web pages, verifying adherence to accessibility standards, and ensuring compliance with relevant laws. Key responsibilities include testing activities, reporting WCAG failures, providing remediation details, and collaborating with teams for accessibility improvements.
The Customer Success Manager at ServiceNow advocates for customers, oversees portfolios, ensures product usage and adoption, and resolves client issues. They work to maximize customer value and build strong relationships with clients, promoting success stories and driving product adoption.
Beyond Finance is seeking a Customer Service Representative to serve as the primary point of contact for clients enrolled in financial hardship programs. Responsibilities include providing exceptional customer service, resolving client issues, maintaining positive client relations, and meeting performance expectations.
As a Bilingual Customer Service Representative at Beyond Finance, you will provide best-in-class customer service experience to clients enrolled in financial hardship programs. You will handle client requests, anticipate needs, and educate clients on available programs. This remote role requires fluency in Spanish and the ability to work weekends and evenings. Strong communication skills and call center experience are essential for success in this role.
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The Data Protection Product Compliance Specialist at Motorola Solutions works with the Privacy Counsel to advise product teams on data protection compliance. Responsibilities include preparing data inventories, tracking privacy assessments, staying updated on laws and regulations, and managing privacy assessment activities. The role requires expertise in OneTrust privacy management platform, superior writing skills, and project management experience.
As a Customer Service Supervisor at Zoro, you oversee aspects of Zoro’s Customer Service function, supervise agents, provide leadership, and ensure excellent customer service. High school diploma required with Bachelor’s Degree preferred. Responsibilities include coaching, leading, and optimizing the Customer Service department.
Handle customer requests and feedback via phone and email through Salesforce. Provide accurate, quick, and professional assistance to enhance customer experience. Work independently and as part of a team in a fast-paced environment.
As an Inbound Call Center Representative, you will provide consultative service and support to credit union members via telephone. You will handle member inquiries of moderate to advanced complexity, process financial transactions, resolve member's concerns, and ensure regulatory compliance.
Customer Success Specialist responsible for post-sales implementation of Software and Advisory products, collaborating with account owners on renewal strategy, and driving customer adoption of software solutions.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, building strong relationships, and demonstrating the value of products/services to drive retention and growth. Collaborate across teams to resolve customer issues and provide feature requests for product improvement.
Join us as a Strategic Customer Success Manager at Wonderlic, where your skills will play a crucial role in meeting our dynamic client needs through our products, Wonderlic Select and Wonderlic Develop. Your main goal will be twofold: make sure our clients get the best value from our offerings, and smartly weave this into a revenue-focused strategy through renewals, cross-selling, and upselling. Your sharp sales and negotiation skills will be key to maintaining healthy and consistent revenue growth. Your talent in managing a large portfolio of accounts and building strong customer relationships will be vital. We're looking for someone who can make complex situations simple, guiding our customers, aligning our products with their strategies, and creating lasting, beneficial relationships. Let's work together to build pathways where our customers and products both flourish, driving mutual success and innovation!
Top Companies in Chicago, IL Hiring Customer Success Roles
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