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Top Customer Success Jobs in Chicago, IL

164+ Job Results
8 Hours Ago
Chicago, IL
Hybrid
18,000 Employees
89K-149K Annually
7+ Years of Experience
18,000 Employees
89K-149K Annually
7+ Years of Experience
Cloud • Fintech • Machine Learning • Analytics • Financial Services
The Principal Compliance Specialist is responsible for executing risk-based compliance monitoring and testing for consumer banking operations. This role involves developing test scripts, performing compliance reviews, managing compliance risk, and ensuring adherence to regulatory requirements. The specialist will document results and collaborate with business lines on corrective action plans.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
18 Hours Ago
Chicago, IL
100 Employees
5-7 Years of Experience
100 Employees
5-7 Years of Experience
Consumer Web • HR Tech • Software
The Enterprise Customer Success Manager ensures successful onboarding and engagement of Built In's Enterprise customers, partnering with Account Managers to drive customer adoption and overall success. Responsibilities include managing project plans, providing training and content consultation, and collaborating cross-functionally to meet customer objectives while interpreting insights to improve products and celebrate customer success.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
20 Hours Ago
Chicago, IL
Hybrid
600 Employees
3-5 Years of Experience
600 Employees
3-5 Years of Experience
Information Technology • Software
The Customer Success Manager will manage a diverse client portfolio, ensure product adoption, present business reviews to demonstrate ROI, maintain client relationships, and gather client feedback for product enhancements. The role requires troubleshooting skills and a focus on deploying marketing best practices to drive user-generated content.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+29 More
Yesterday
Chicago, IL
3,000 Employees
5-7 Years of Experience
3,000 Employees
5-7 Years of Experience
Healthtech • Information Technology • Insurance • Sales
The Senior Procurement Specialist will manage procurement processes, analyze data, develop reports for leadership, train staff on procurement tools, and ensure compliance. Key responsibilities include vendor management, preparing procurement solicitations, and collaborating with other business groups.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+52 More
Yesterday
Chicago, IL
Hybrid
829 Employees
3-5 Years of Experience
829 Employees
3-5 Years of Experience
Fintech • Financial Services
As an Inbound Call Center Representative, you will assist credit union members with their inquiries and provide essential consultative service. Responsibilities include resolving member issues, processing financial transactions, educating members on products, and ensuring compliance with financial regulations. You will work in a hybrid capacity after initial in-person training.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+43 More
Yesterday
Chicago, IL
Hybrid
6,100 Employees
88K-156K Annually
5-7 Years of Experience
6,100 Employees
88K-156K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
As a Client Partner at Snap Inc, you'll build and manage partnerships with brands and agencies, secure business opportunities, and ensure excellent customer service. You'll create sales presentations, analyze campaign performance, and ensure strong client relationships. Strong communication and understanding of digital advertising are key.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
Yesterday
Chicago, IL
Hybrid
2,000 Employees
148K-164K Annually
7+ Years of Experience
2,000 Employees
148K-164K Annually
7+ Years of Experience
Cloud • Professional Services • Security • Analytics • Consulting • Utilities • Renewable Energy
The Manager of Customer Service Strategy will develop and implement CCaaS transformation strategies, enhance service offerings, and lead large-scale client engagements. Responsibilities include guiding project teams, developing methodologies, and driving business development by identifying opportunities and creating project proposals.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+52 More
2 Days Ago
Chicago, IL
Hybrid
13,000 Employees
140K-146K Annually
5-7 Years of Experience
13,000 Employees
140K-146K Annually
5-7 Years of Experience
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Product Data Scientist (Senior Customer Success Lead) at ZS is responsible for client-facing leadership in delivering advanced analytics solutions, overseeing data science modeling, problem-solving, and presenting insights to clients to optimize business strategies and operations.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+61 More
2 Days Ago
Chicago, IL
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Service Representative will manage client/lender assignments, process services, and handle high volumes of client requests. Key responsibilities include multitasking across multiple systems, providing excellent customer service, and communicating effectively. Previous experience in collection or the repossession industry is preferred.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More
2 Days Ago
Chicago, IL
4,300 Employees
3-5 Years of Experience
4,300 Employees
3-5 Years of Experience
Cannabis • Retail • Pharmaceutical
The Operational Compliance Specialist will support compliance programs across retail markets, ensuring adherence to cannabis regulations and company policies. Responsibilities include coordinating operational policies, conducting audits, and collaborating with internal teams and regulatory agencies. The role involves training, technology deployment, and ongoing compliance assessments while fostering relationships within the industry.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+29 More
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