Top Customer Success Jobs in Chicago, IL

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

As a Customer Success Specialist, you will guide clients in utilizing Prosodica's platform, troubleshoot issues, and provide strategic support while collaborating with engineering and product teams.

The Principal Customer Success Executive leads post-sales transformation for major accounts, ensuring customer success through strategic relationship management and collaboration with internal teams to drive value and innovation.

Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.

Lead and manage the Customer Success training strategy, develop training programs, mentor trainers, create materials, and track effectiveness across the team.

The Customer Success Executive drives post-sales success for strategic accounts, fostering relationships with C-level executives to ensure long-term customer value and satisfaction through effective implementation of ServiceNow's solutions.

As a Customer Success Specialist, you will support clients in maximizing the value of Prosodica's platform through communication, problem-solving, and data insights.

The Principal Customer Success Executive will prevent churn, execute customer retention plans, guide project governance, and improve customer satisfaction.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

The Customer Success Manager II will manage client renewals, drive feature adoption, analyze product usage, build customer relationships, and advocate for client needs while providing strategic guidance for success with Braze.

Serve as the primary point of contact for customers, create onboarding plans, analyze usage data, drive expansion, and integrate AI tools.

The Customer Success Manager drives customer engagement, adoption, and satisfaction by managing relationships, monitoring product usage, and providing training.

The Manager of Customer Success will lead the team in enhancing product adoption and customer satisfaction, manage strategic client relationships, and drive growth by collaborating with cross-functional teams.

The Senior Client Success Manager at Zeta Global manages client budgets, develops marketing strategies, and ensures customer satisfaction through exceptional service and communication.

The Senior Customer Success Manager will guide Enterprise customers through their Webflow journey, driving adoption and expansion while ensuring long-term success and health of customer accounts.

The Customer Success Manager at Webflow will manage strategic accounts, guide customer strategies, drive product adoption, and support account renewals while collaborating with various teams to improve the customer experience.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.

As a Senior Customer Success Manager, you'll drive value for customers post-implementation, manage renewals, enhance product utilization, and develop engagement strategies, ensuring customer satisfaction and retention.

The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.