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Top Customer Success Jobs in Chicago, IL

197+ Job Results
An Hour Ago
Chicago, IL
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
Lead the North American Customer Success Engineering team at Cloudflare, ensuring customer success by developing specialists, building relationships, and driving adoption of Cloudflare solutions. Collaborate with various teams to align customer strategies and deliver great outcomes. Mentor and guide team members for successful client engagements. Responsible for customer adoption, retention, and satisfaction across all solution areas.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
3 Hours Ago
Chicago, IL
Hybrid
95 Employees
5-7 Years of Experience
95 Employees
5-7 Years of Experience
Healthtech
The Director of Client Support and Operations at Upfront is responsible for overseeing daily operations, managing team priorities, resolving client issues, and ensuring high client satisfaction. This role involves leadership, team development, client communications, training, and collaboration with internal teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More
3 Hours Ago
Chicago, IL
Hybrid
250,000 Employees
3-5 Years of Experience
250,000 Employees
3-5 Years of Experience
Financial Services
As the Client Onboarding Executive Director, you will lead the team in managing the setup of custom card and cash management services, ensuring a top-notch client experience. Responsibilities include overseeing team operations, managing client and partner expectations, fostering a client-first culture, and building strong relationships with key partners. Required qualifications include comprehensive knowledge of Treasury Services, a Bachelor's degree with 3+ years of experience, and 4+ years of management experience. Preferred qualifications include senior project management experience and a Master's Degree (MBA). Some travel is required for client and internal partner visits.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+19 More

Featured Jobs

3 Hours Ago
Chicago, IL
Hybrid
6,632 Employees
3-5 Years of Experience
6,632 Employees
3-5 Years of Experience
Automotive • Hardware • Internet of Things • Mobile • Software • Design • App development
As a Sr. Specialist in Customer Success at Chamberlain Group, responsibilities include guiding new customers through onboarding, conducting training sessions, identifying upsell opportunities, tracking metrics, and providing feedback for product enhancements. Requires 3+ years in customer-facing roles, experience in process improvement projects, and a minimum of a bachelor's degree.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
5 Hours Ago
Chicago, IL
274 Employees
1-3 Years of Experience
274 Employees
1-3 Years of Experience
Fintech • News + Entertainment • Software • Financial Services
Provide effective customer service for tastytrade customers by utilizing knowledge of brokerage services and trading software features. Assist with option order execution, analyze positions, and identify customer needs. Work on-site Mon-Fri, 7 AM - 4 PM or 8 AM - 5 PM.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+49 More
5 Hours Ago
Chicago, IL
274 Employees
1-3 Years of Experience
274 Employees
1-3 Years of Experience
Fintech • News + Entertainment • Software • Financial Services
As an Accounts Specialist at tastytrade, you will provide account opening experiences, customer relations, and account maintenance for customers. Responsibilities include support, account applications, account approvals, and AML compliance. Candidates should be proficient with technology, collaborative, detail-oriented, and hold a Bachelor's degree or relevant work experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+49 More
6 Hours Ago
Chicago, IL
Hybrid
15,000 Employees
5-7 Years of Experience
15,000 Employees
5-7 Years of Experience
Professional Services • Software • Analytics • Consulting • Energy
The Senior Regulatory Specialist is responsible for interpreting and preparing documents related to Canadian legislation on Environment, Health, Safety, and Transportation (EHS&T) information for chemicals in the market. They provide subject matter expertise, mentor team members, collaborate with management, and participate in improving software products. The role involves presenting regulatory knowledge, supporting marketing and sales teams, and adhering to company values and practices.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+31 More
7 Hours Ago
Chicago, IL
Remote
Hybrid
350 Employees
1-3 Years of Experience
350 Employees
1-3 Years of Experience
Information Technology • Software • Cybersecurity
Join Keeper Security as a Customer Success Manager Level 1, responsible for growing revenue through client accounts using cybersecurity solutions. Support client interactions, negotiate contracts, establish business goals, and provide technical guidance for password protection. Manage customer success and advise on best practices for cybersecurity. Collaborate with Keeper Security teams to resolve technical issues and build strong customer relationships.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
Yesterday
Chicago, IL
Hybrid
20 Employees
1-3 Years of Experience
20 Employees
1-3 Years of Experience
Artificial Intelligence • Information Technology • Machine Learning • Analytics • Business Intelligence
The Customer Success Specialist at Prosodica is responsible for providing accurate information and support to customers, troubleshooting technical issues, analyzing data sets, creating visualizations, maintaining customer interactions, and collaborating with cross-functional teams to drive business growth.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
Yesterday
Chicago, IL
Remote
1,378 Employees
1-3 Years of Experience
1,378 Employees
1-3 Years of Experience
Fintech • Financial Services
The Participant Svcs Rep III is responsible for supporting customer requests and inquiries through verbal and written communication regarding products and healthcare. They handle incoming and outgoing calls, emails, voicemails, and chat inquiries, providing high-quality customer-focused answers and troubleshooting.
Top Benefits:
401-K Matching
Customized Development Tracks
Dedicated Diversity Inclusion Staff
+34 More
Yesterday
Chicago, IL
Remote
412 Employees
3-5 Years of Experience
412 Employees
3-5 Years of Experience
Big Data • Healthtech • Software
Responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, providing support, and leading product trainings to achieve customer success. Troubleshoot technical issues, coordinate with internal teams, and build long-term client relationships. Join a newly formed Customer Success Management team within Arcadia's Customer Management division.
Top Benefits:
401-K
401-K Matching
Company Outings
+46 More
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