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Top Customer Success Jobs in Chicago, IL

Mid level
Fintech • Financial Services
The Technology Compliance Specialist will ensure that technology systems and processes comply with relevant regulations and standards. Responsibilities include assessing risks, conducting compliance reviews, monitoring regulatory changes, participating in audits, and collaborating with various departments to implement compliance policies and training.
3 Hours Ago
Chicago, IL
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Client Success and Implementation Manager will oversee the planning, execution, and closure of complex customer onboarding implementations and internal infrastructure projects, ensuring timely completion while providing exceptional customer service. Key responsibilities include managing customer engagements, leading project lifecycles, problem-solving, and acting as a liaison to facilitate successful implementation of services.
7 Hours Ago
Chicago, IL
50K-60K Annually
Entry level
50K-60K Annually
Entry level
Productivity • Professional Services • Sales • Software • Consulting
The Customer Success Associate will enhance customer relationships by ensuring value and satisfaction from BigTime's software, driving retention and expansion goals. Responsibilities include managing client interactions, identifying adoption opportunities, and collaborating with the Implementation Manager for integration.
21 Hours Ago
Hybrid
Chicago, IL
Mid level
Mid level
Financial Services
The Life Insurance Specialist supports advisors at J.P. Morgan Private Bank by utilizing life insurance solutions to meet client needs. Responsibilities include managing advisor relationships, providing education on financial products, developing campaigns, and maintaining collaboration with internal partners for optimal client solutions.
21 Hours Ago
Hybrid
Chicago, IL
Senior level
Senior level
Financial Services
The Client Service Associate Lead at J.P. Morgan Advisors manages daily operations of the Client Service Associates, trains staff, resolves escalated client issues, and collaborates with financial advisors and product partners to enhance client experience. This role also involves evaluating employee performance and strategizing team objectives.
Top Skills: Finra Series 24Finra Series 63Finra Series 7
21 Hours Ago
Hybrid
Chicago, IL
76K-128K Annually
Mid level
76K-128K Annually
Mid level
Cloud • Fintech • Machine Learning • Analytics • Financial Services
The Lead Policy & Procedure Specialist is responsible for enhancing the risk environment by maintaining thorough system documentation, overseeing user testing, and ensuring the quality and efficiency of policies and procedures. This role requires effective management of risk issues and close collaboration with the TPRM Quality program.
21 Hours Ago
Hybrid
Chicago, IL
Senior level
Senior level
Fintech • Information Technology • Legal Tech • Software • Cybersecurity • Data Privacy
As a Client Service Representative, you will build relationships with clients, manage client portfolios, and provide solutions to their business needs. Responsibilities include handling inquiries, processing legal documents, and recommending process improvements. Attention to detail, strong communication skills, and proficiency in software tools are essential.
Top Skills: ExcelMS OfficeWord
21 Hours Ago
Easy Apply
Hybrid
Chicago, IL
Easy Apply
Entry level
Entry level
HR Tech • Software • Travel
As an Implementation Specialist, you'll onboard Premium and Pro clients onto the TravelPerk platform, providing technical configurations, user training, and administrative support. You'll manage client needs, coordinate training sessions, and collaborate with multiple internal teams to enhance the implementation experience and drive long-term client success.
Yesterday
Hybrid
Chicago, IL
Entry level
Entry level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Customer Success professional, you will guide channel partners through the technical aspects of the product, manage the entire customer lifecycle from deployment to retention, develop tailored success plans, and engage customers to drive product utilization, serving as a technical expert and advocate for customer needs.
Top Skills: Cybersecurity
2 Days Ago
Easy Apply
Chicago, IL
Easy Apply
Mid level
Mid level
Fintech • News + Entertainment • Software • Financial Services
As a Trade Desk Representative, you will provide customer support for retail brokerage services, assisting with trading software, complex options execution, and account management. You will analyze customer positions and provide tailored solutions, while effectively communicating and multitasking in a fast-paced environment.
Top Skills: Finra Series 3Finra Series 63Finra Series 7
2 Days Ago
Hybrid
Chicago, IL
154K-254K Annually
Senior level
154K-254K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Client Director, you will lead client relationships, manage executive-level communications, and ensure the successful deployment of ServiceNow solutions across assigned accounts. This role involves achieving financial targets and building strong relationships across client organizations to enhance their experience with ServiceNow.
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