Top Customer Success Manager Jobs in Chicago, IL

The Customer Success Manager will manage premium membership subscriptions, support event professionals through their lifecycle post-sale, educate customers on utilizing the PartySlate platform, and facilitate renewal conversations. This role involves ensuring contract fulfillment, conducting business reviews, managing customer relationships, and advocating for customer needs.

The Customer Success Manager will manage the transition of customers from sales to active myQ users, ensuring a smooth onboarding process. They will improve the onboarding process, communicate with stakeholders, gather data, and monitor customer trends while maintaining high customer satisfaction and compliance with health guidelines.

As a Senior Customer Success Manager at Braze, you will enhance product adoption for SMB clients, provide strategic recommendations, manage customer accounts, and collaborate with internal teams to ensure excellent customer experience and renewals.

The Strategic Customer Success Manager at Intercom will create and nurture relationships with high-value customers, guiding them through the entire Intercom journey while ensuring they derive optimal value from AI-driven solutions. This role involves developing Success Plans, managing risks, identifying growth opportunities, and acting as a trusted advisor throughout the customer's lifecycle.

The Customer Success Manager at CancerIQ is responsible for managing customer relationships throughout their lifecycle, ensuring customer satisfaction and retention. This includes conducting quarterly business reviews, preparing detailed reports, and developing scalable customer success programs tailored to the healthcare sector. The role requires collaboration with clinical and business leaders to drive value and address customer needs in cancer risk assessment.

The Customer Success Manager at Intercom is responsible for fostering strong relationships with customers, especially at the executive level, and ensuring they realize the full value of the Intercom platform. The role includes guiding customers through their adoption of AI solutions, developing strategic success plans, and collaborating with various teams to reduce churn and drive overall customer success.

As a Customer Success Manager at GoGuardian, you'll manage a portfolio of customer accounts to ensure retention and growth. You'll drive renewals, identify expansion opportunities, onboard new customers, and monitor customer health. Your role includes providing exceptional customer support and collaborating with internal teams to advocate for customer needs.

The Strategic Customer Success Manager is responsible for driving revenue growth through client satisfaction and loyalty. This role involves managing a portfolio of customers, identifying opportunities for renewals, and expanding client relationships. The manager will ensure product alignment with client goals and advocate for customer needs within the company.

As a Customer Success Manager at Keeper Security, you'll manage and grow an established client base, negotiate contracts, provide technical advice, and resolve issues to ensure customer success and satisfaction using Keeper's cybersecurity software solutions.

As the Manager of Customer Success, you will lead a team focused on fostering strong customer relationships, guiding clients through their visibility journey, and ensuring a best-in-class customer experience. Responsibilities include team development, conflict resolution, account management, and collaborating with sales and operations to achieve customer satisfaction and growth metrics.

Lead client engagements by developing advanced analytics solutions, implementing statistical models, and managing cross-functional teams to drive business impact. Collaborate with clients to translate their needs into data-driven insights and actionable plans, while mentoring junior team members and contributing to thought leadership.

As a Manager of Customer Success, you will lead a team of Customer Success Managers, focusing on developing their skills while ensuring customer satisfaction. Responsibilities include driving adoption, retention, and collaboration with various teams to align initiatives with business objectives.

The Manager, Customer Management will lead a team of Customer Success Managers to enhance customer satisfaction and strategy. This role involves overseeing customer engagement, coordinating with cross-functional teams, and managing complex projects to deliver exceptional service.

The Senior Customer Success Manager at Logiwa will manage post-sales relationships with customers, focusing on adoption, engagement, and growth. Responsibilities include collaborating with multiple teams, utilizing knowledge of fulfillment and warehouse operations, assessing customer risk, and providing data-driven insights to ensure customer success.

The Sr Customer Success Manager will oversee customer engagements, drive retention and growth by aligning BigID's offerings with customer business objectives, and collaborate across internal teams. Responsibilities include deploying engagement models, promoting best practices, risk mitigation, and developing stakeholder relationships.

As a Senior Manager of Customer Success, you will oversee a team of Customer Success Managers to achieve revenue and retention targets. You'll engage with customers to comprehend their needs, manage account success, and drive strategies for customer adoption and growth in the Americas region.