Top Customer Success Manager Jobs in Chicago
As a Customer Success Manager, Enterprise at Sprout Social, you will be responsible for managing business relationships with enterprise customers, driving product adoption, and inspiring customer loyalty. This role requires at least 4 years of experience in Customer Success in B2B SaaS/software with proven success in managing an Enterprise book of business.
As a Customer Success Manager at Tegus, you will be the primary point of contact for a portfolio of mid-market firms, driving adoption, managing account health and engagement, minimizing churn, and identifying growth opportunities. Responsibilities include building relationships with clients, understanding their business objectives, providing training and support, analyzing account health metrics, and collaborating with internal teams. Qualifications include customer-facing experience, strong communication skills, problem-solving abilities, and proficiency in Salesforce, Google Suite, and Microsoft Office Suite.
Join us as a Strategic Customer Success Manager at Wonderlic, where your skills will play a crucial role in meeting our dynamic client needs through our products, Wonderlic Select and Wonderlic Develop. Your main goal will be twofold: make sure our clients get the best value from our offerings, and smartly weave this into a revenue-focused strategy through renewals, cross-selling, and upselling. Your sharp sales and negotiation skills will be key to maintaining healthy and consistent revenue growth. Your talent in managing a large portfolio of accounts and building strong customer relationships will be vital. We're looking for someone who can make complex situations simple, guiding our customers, aligning our products with their strategies, and creating lasting, beneficial relationships. Let's work together to build pathways where our customers and products both flourish, driving mutual success and innovation!
Customer Success Manager role at Kalderos focused on ensuring a positive customer experience, providing support for Kalderos' applications, and developing process improvements for effective operations scale.
Responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, providing support, and leading product trainings to achieve customer success. Troubleshoot technical issues, coordinate with internal teams, and build long-term client relationships. Join a newly formed Customer Success Management team within Arcadia's Customer Management division.
Seeking a Customer Success Manager to manage and create strong relationships with assigned customer accounts, ensuring customer recognition of ROI, high satisfaction, and successful use of Applied EPIC & extended solutions. Responsibilities include providing first-class customer service, collaborating with internal teams, developing account plans, leading business reviews, and driving communication and advocacy with other departments. Requires 2-3 years of experience in Customer Success roles and expertise in Customer Success best practices, along with strong communication and organizational skills. Bachelor's degree in Information Science or related disciplines.
As a Customer Success Manager at iManage, you will be responsible for ensuring customer satisfaction and loyalty by working closely with customers and internal teams. Your focus will be on delivering value, driving adoption, and achieving desired outcomes for customers.
Join Keeper Security as a Customer Success Manager Level 1, responsible for growing revenue through client accounts using cybersecurity solutions. Support client interactions, negotiate contracts, establish business goals, and provide technical guidance for password protection. Manage customer success and advise on best practices for cybersecurity. Collaborate with Keeper Security teams to resolve technical issues and build strong customer relationships.
Featured Jobs
The Customer Success Manager will serve as the primary interface between project44 and a designated portfolio of accounts...
Join Keeper Security as a bilingual Customer Success Manager to expand client relationships in the cybersecurity industry. Communicate with Spanish and/or Brazilian Portuguese speaking customers, negotiate contracts, and provide technical support on cybersecurity solutions.
Senior Customer Success Manager in B2B vertical, responsible for driving impact through customer relationships, onboarding, renewal, and increasing clients' investment with Flywire. Develop strategies, collect feedback, and ensure customer satisfaction and product usage. Own strategic relationships with clients and manage the renewal process. Requires 5+ years of relevant experience in sales, consulting, or customer-facing roles in a SaaS business.
Senior Customer Success Manager at Motorola Solutions, responsible for maximizing usage, value, and product satisfaction for Public Safety clients nationwide. Key responsibilities include aligning Motorola Software to agency outcomes, building strong customer relationships, and providing recommendations based on public safety best practices.
Client Success Manager at VideoAmp responsible for post-sale servicing, client retention, and delivering client value in the AdTech and TV space. Duties include client relationship management, customized strategies development, client onboarding, data analysis, and client value optimization.
Senior Customer Success Manager responsible for managing B2B client relationships, driving customer success, and increasing client investment with Flywire. Requires 5+ years of relevant experience in a collaborative environment, preferably in a SaaS payment business.
Serve as the liaison between clients and the team to ensure exceptional service delivery and client satisfaction in commercial real estate. Manage client relationships, operational strategies, and team performance to drive growth and innovation. Responsible for executing operational budgets, identifying expansion opportunities, and launching new services. Strong communication, problem-solving, and leadership skills required.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers through post-sale experiences. Requires strong relationship-building skills, product knowledge, project management abilities, and a high degree of empathy.
Senior Customer Success Manager responsible for maximizing usage, value, and product satisfaction of Public Safety software for California Strategic Customers. Hybrid role focusing on new business transition, value creation, and customer satisfaction. Responsibilities include aligning Motorola Software to agency outcomes, developing strong customer relationships, and influencing decision-making processes.
The Senior Manager, Customer Success at ServiceNow will be responsible for developing and maintaining a portfolio of Customer Success accounts, leading business planning, managing operational aspects of the portfolio, developing a team of Success Architects, and driving high customer satisfaction and profitability. The role requires a minimum of 10 years in management consulting and/or architecture leadership roles in technology-enabled transformations in the Professional/Customer Services sector.
The Customer Success Director will be responsible for developing and maintaining a portfolio of Customer Success accounts, leading strategic business planning, managing operational aspects, growing and mentoring a team, and driving customer outcomes at US Public Sector managed accounts. The role requires a minimum of 10 years in a leadership role at a high performing consulting company, expertise in US Public Sector especially in Healthcare and Finance, and the ability to work in the GCC.
Ontra is seeking a Customer Success Director to join its growing Contract Automation team. The role involves collaborating cross-functionally, managing customer relationships, facilitating onboarding processes, and resolving complex problems. The ideal candidate should have 8+ years of customer success experience, particularly in the financial services sector, strong communication and presentation skills, attention to detail, and a growth mindset.
The Senior Manager of Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading business planning, contributing thought leadership, managing operational aspects, growing and mentoring a team, building executive relationships, supporting pre-sales activities, and driving CS renewals and upsells.
The Customer Success Associate at Cleo works directly with customers to ensure satisfaction, growth, and retention. Responsibilities include engaging customers in continuous dialogue, updating them on product innovations, managing small expansion opportunities, and conducting account reviews.
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
Lead a dynamic Customer Success team to provide top-tier service to mid-sized, fast-growth customers in North America. Build strong relationships, coach and mentor team members, lead operations, and collaborate with cross-functional teams to enhance customer experience.
The NPI Governance Lead in the Customer Success Organization at ServiceNow will collaborate with various teams to ensure readiness for product launches, drive executive alignment, manage escalations, provide status reports, and promote continuous improvement for the NPI process.
Top Chicago Companies Hiring Customer Success Managers
See All
.jpg)
All Filters
No Results
No Results
