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Top Customer Success Manager Jobs in Chicago, IL

YesterdaySaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.
Top Skills: SaaS
YesterdaySaved
Hybrid
Chicago, IL
98K-157K Annually
Senior level
98K-157K Annually
Senior level
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
The Customer Success Manager will oversee onboarding of new users, optimize processes, gather customer insights, and ensure satisfaction in their journey with myQ technology.
Top Skills: Lean Six SigmaMyq Technology
YesterdaySaved
Remote or Hybrid
Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Manager oversees customer engagement, ensuring successful adoption of ServiceNow products, while mentoring team members and guiding project development.
Top Skills: AI
Reposted 6 Days AgoSaved
Hybrid
Chicago, IL
72K-100K Annually
Senior level
72K-100K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.
Top Skills: Bi PlatformsLookerSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
84K-100K Annually
Mid level
84K-100K Annually
Mid level
Marketing Tech • Mobile • Software
The Customer Success Manager II will manage client renewals, drive feature adoption, analyze product usage, build customer relationships, and advocate for client needs while providing strategic guidance for success with Braze.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
Reposted 49 Minutes AgoSaved
Remote or Hybrid
Chicago, IL
122K-227K Annually
Senior level
122K-227K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.
Top Skills: Customer Success PlatformsGainsightSalesforce
Reposted 49 Minutes AgoSaved
Remote or Hybrid
Chicago, IL
75K-140K Annually
Mid level
75K-140K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.
Top Skills: Crm Software
YesterdaySaved
Remote
Chicago, IL
82K-82K Annually
Junior
82K-82K Annually
Junior
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Customer Success Managers engage with SMB customers to drive business success through interactive meetings, technical support, and customer engagement strategies. Responsibilities include data analysis, problem solving, and revenue retention discussions.
Top Skills: ChilipiperGoogle SuiteMS OfficePos SoftwareSalesforce CRMSlack
10 Days AgoSaved
Hybrid
Chicago, IL
73K-145K Annually
Junior
73K-145K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Success Manager drives customer engagement, adoption, and satisfaction by managing relationships, monitoring product usage, and providing training.
Top Skills: Pendo
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
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2 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
115K-183K Annually
Mid level
115K-183K Annually
Mid level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Customer Success Manager at Webflow will manage strategic accounts, guide customer strategies, drive product adoption, and support account renewals while collaborating with various teams to improve the customer experience.
Top Skills: Ai-Native Website Experience PlatformSaaS
Reposted 3 Days AgoSaved
Remote or Hybrid
Chicago, IL
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
4 Days AgoSaved
Remote or Hybrid
Chicago, IL
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, engage and empower clients, drive renewals, manage accounts through the lifecycle, and use insights to boost customer success.
Top Skills: GainsightSalesforce
Reposted 13 Days AgoSaved
In-Office
Chicago, IL
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 13 Days AgoSaved
In-Office
Chicago, IL
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 4 Days AgoSaved
Remote or Hybrid
Chicago, IL
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 4 Days AgoSaved
Remote or Hybrid
Chicago, IL
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
5 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.
Top Skills: AmazonCm360Dv360Google AdsInnovidMicrosoft Office SuiteSalesforceSearch Ads 360Ttd
Reposted 5 Days AgoSaved
Remote or Hybrid
Chicago, IL
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
Reposted 6 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 19 Days AgoSaved
Hybrid
Chicago, IL
85K-95K Annually
Mid level
85K-95K Annually
Mid level
Cloud • Fintech • Software • Financial Services
Manage client relationships and drive product adoption at leading asset management firms through effective onboarding and proactive support, collaborating with sales and internal teams.
Top Skills: SaaS
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