Top Customer Success Manager Jobs in Chicago, IL

Reposted 12 Days AgoSaved
Remote or Hybrid
Chicago, IL
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
13 Days AgoSaved
Remote
Chicago, IL
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
13 Days AgoSaved
In-Office or Remote
Chicago, IL
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 14 Days AgoSaved
Remote or Hybrid
Chicago, IL
60K-80K Annually
Junior
60K-80K Annually
Junior
Healthtech • Software
The Customer Success Manager will enhance customer engagement, manage relationships through the post-sale cycle, provide support and training, and drive platform usage in a health-tech context.
Top Skills: CRMExcel
4 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
As a Senior Customer Success Manager, you will advise Enterprise accounts, driving customer retention and revenue, and managing complex technical solutions while mentoring team members.
Top Skills: AIAWSCustomer EngagementGCPAzureMongoDBTechnical Solutions
Reposted 7 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
AdTech
The Client Success Manager is the primary contact for clients, facilitating strategy implementation and accountability for B2B podcasts. Responsibilities include relationship building, managing projects, and providing insights to help clients achieve ROI through podcasts.
Top Skills: Content MarketingPodcasting
18 Days AgoSaved
Remote or Hybrid
Chicago, IL
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
Reposted 5 Days AgoSaved
Remote or Hybrid
Chicago, IL
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Senior Customer Success Manager will manage complex customer accounts, drive product adoption, lead QBRs, mitigate renewal risks, and mentor peers.
Top Skills: ExcelPower BISalesforce
Reposted 11 Hours AgoSaved
In-Office
Chicago, IL
250K-300K Annually
Senior level
250K-300K Annually
Senior level
Security
The Channel Sales Manager aligns with partners to drive sales, offers technical support, gathers feedback, and manages strong relationships, requiring 50% travel.
Top Skills: Application SecurityCybersecurityVulnerability Management
Reposted YesterdaySaved
In-Office or Remote
Chicago, IL
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
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Reposted 2 Days AgoSaved
In-Office
Chicago, IL
109K-130K Annually
Mid level
109K-130K Annually
Mid level
Cloud • Information Technology • Software
As a Scaled Customer Success Manager, you will drive product adoption, engage customers, monitor usage, and collaborate with various teams to enhance customer experiences using AI-powered solutions.
Top Skills: AIAPIsAutomation Tools
Reposted 3 Days AgoSaved
In-Office or Remote
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
135K-198K Annually
Senior level
135K-198K Annually
Senior level
Consulting
The Workday Client Success Manager leads client relationships and service delivery for Workday engagements, ensuring that service level agreements are met and driving continuous improvement.
Top Skills: Cloud-Based Enterprise ApplicationsItilWorkday
Reposted 3 Days AgoSaved
In-Office or Remote
Chicago, IL
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
4 Days AgoSaved
Hybrid
Chicago, IL
100K-125K Annually
Mid level
100K-125K Annually
Mid level
Cloud • Information Technology • Software
The Customer Success Manager at Box will drive transformation for enterprise customers, optimizing content workflows using AI, measuring outcomes, and collaborating cross-functionally to ensure effective adoption and value realization.
Top Skills: AISaaS
Reposted 5 Days AgoSaved
In-Office
Chicago, IL
54K-88K Annually
Mid level
54K-88K Annually
Mid level
Automotive • eCommerce • Food • Internet of Things • Logistics
The Client Success Associate manages post-sales relationships, drives campus launch and engagement, and handles cross-functional implementation and account growth.
Top Skills: ExcelMarketingSaas Tech
6 Days AgoSaved
In-Office
Chicago, IL
150K-248K Annually
Senior level
150K-248K Annually
Senior level
Cloud • Software
The Senior Customer Success Manager drives business impact for complex clients, ensuring customer goals are met through strategic planning, relationship management, and resource mobilization while leveraging Tableau expertise.
Top Skills: SalesforceTableau
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
70K-110K Annually
Junior
70K-110K Annually
Junior
Automotive • eCommerce • Food • Internet of Things • Logistics
The Client Success Manager will drive revenue growth through upselling and managing corporate clients, ensuring a high-quality experience while collaborating with internal teams.
Top Skills: Crm SystemsSalesforce
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
171K-298K Annually
Expert/Leader
171K-298K Annually
Expert/Leader
Cloud • Software
The Customer Success Manager Director oversees high-impact customer relationships, drives Slack adoption, aligns customer objectives with platform capabilities, and functions as a strategic advisor for complex accounts.
Top Skills: AISaaSSalesforceSlack
Reposted 7 Days AgoSaved
In-Office or Remote
Chicago, IL
165K-180K Annually
Senior level
165K-180K Annually
Senior level
Software
The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.
Top Skills: ClariJavaJvmSalesforce
Reposted 7 Days AgoSaved
Hybrid
Chicago, IL
Mid level
Mid level
Artificial Intelligence
The Customer Success Manager will manage customer relationships, ensure successful onboarding, monitor customer engagement, gather feedback, and collaborate with Sales and Marketing to drive renewals and upsell opportunities.
Top Skills: Customer Success Tools
Reposted 7 Days AgoSaved
In-Office
Chicago, IL
54K-88K Annually
Junior
54K-88K Annually
Junior
Automotive • eCommerce • Food • Internet of Things • Logistics
The Associate, Client Success Manager manages post-sales relationships, launching Grubhub Campus ordering, and driving engagement with students while ensuring client satisfaction and operational success.
Top Skills: ExcelSaaS
Reposted 7 Days AgoSaved
In-Office
Chicago, IL
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Information Technology
The Client Success Manager oversees client accounts, driving satisfaction and retention while executing account strategies and identifying opportunities for cross-selling services.
Top Skills: CRMCybersecurityManaged It ServicesSales Automation Tools
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