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Top Customer Success Manager Jobs in Chicago, IL

Reposted 12 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Mid level
Mid level
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
13 Days AgoSaved
Remote
Chicago, IL
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills: B2B SaasData And Automation ToolsMarketing Automation
2 Days AgoSaved
Remote or Hybrid
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer portfolios, ensures product utilization, addresses issues, and maximizes customer value from ServiceNow products.
Top Skills: AIServicenow
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
AdTech
The Client Success Manager is the primary contact for clients, facilitating strategy implementation and accountability for B2B podcasts. Responsibilities include relationship building, managing projects, and providing insights to help clients achieve ROI through podcasts.
Top Skills: Content MarketingPodcasting
Reposted 16 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
18 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted YesterdaySaved
In-Office
Chicago, IL
88K-137K Annually
Mid level
88K-137K Annually
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Key Customer Success Manager is responsible for growth and retention of strategic accounts, ensuring customer satisfaction and value from services. Duties include managing account P&L, developing strategic relationships, and leading customer projects to enhance operational excellence.
Top Skills: Microsoft Office Suite
Reposted YesterdaySaved
In-Office
Chicago, IL
121K-170K Annually
Senior level
121K-170K Annually
Senior level
Information Technology • Software
The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.
Top Skills: CrmsCustomer Success Platforms
Reposted YesterdaySaved
In-Office
Chicago, IL
94K-156K Annually
Mid level
94K-156K Annually
Mid level
Fintech • Payments
The Customer Success Manager develops strategic engagement plans, facilitates workshops, leads discussions on market trends, and builds strong client relationships to enhance client satisfaction and propose tailored growth opportunities.
Reposted An Hour AgoSaved
Remote
Chicago, IL
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
Reposted YesterdaySaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.
Top Skills: CRMSaaSSalesforce
Reposted YesterdaySaved
In-Office
Chicago, IL
133K-200K Annually
Senior level
133K-200K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will act as an advisor and partner to Salesforce's customers, managing key stakeholder relationships, ensuring optimal use of the Salesforce platform, and resolving major incidents to achieve customer goals.
Top Skills: Saas PlatformsSalesforceSalesforce Sales CloudSalesforce Service Cloud
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Reposted YesterdaySaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will strengthen customer relationships, provide guidance on Salesforce usage, and drive customer success through technical and operational support.
Top Skills: DomoLookerMicrosoft Power BiMicrostrategyQlikSalesforceTableau
Reposted YesterdaySaved
Hybrid
Chicago, IL
50K-78K Annually
Mid level
50K-78K Annually
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Customer Success Manager supports international customers, drives adoption, collaborates with teams, and measures success through revenue growth and satisfaction.
Top Skills: Ai SolutionsCustomer Success ManagementLegal TechSaaS
3 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
128K-191K Annually
Senior level
128K-191K Annually
Senior level
Cloud • Information Technology • Security • Social Impact • Software
The Principal Customer Success Manager will serve as a trusted advisor to strategic customers, focusing on relationship management, revenue retention, and growth through customer engagement and adoption of OneTrust's products.
Top Skills: GainsightSFDC
3 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
Software
The Customer Success Manager ensures customer value creation, manages ongoing relationships, and collaborates on product enhancements while demonstrating leadership and problem-solving skills.
Top Skills: CrmsErpsSaaS
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
Marketing Tech • Software • Analytics
The Client Success Manager will enhance client relationships through training, support, and strategic insights, driving engagement and retention across various industries.
Top Skills: ExcelMixpanelPowerPointSalesforce
Reposted 22 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 14 Days AgoSaved
In-Office
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager helps customers maximize success with the Writer product by managing relationships, driving adoption, and overseeing renewals.
Top Skills: SaaS
6 Days AgoSaved
In-Office
Chicago, IL
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Information Technology
The Client Success Manager oversees client accounts, driving satisfaction and retention while executing account strategies and identifying opportunities for cross-selling services.
Top Skills: CRMCybersecurityManaged It ServicesSales Automation Tools
Reposted 4 Days AgoSaved
Remote or Hybrid
Chicago, IL
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will act as a trusted advisor, helping customers maximize their value from Salesforce through relationship-building, technical guidance, and managing incidents, while collaborating across teams to ensure customer success.
Top Skills: SaaSSalesforceSolutions ArchitectureTechnical Customer SuccessTechnical Solutions Development
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
169K-269K Annually
Expert/Leader
169K-269K Annually
Expert/Leader
Cloud • Software
The role involves serving as a trusted advisor for Salesforce's customers, managing relationships, optimizing technical and operational health, and driving value from the Salesforce platform.
Top Skills: SaaSSalesforce PlatformSalesforce Products
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
121K-244K Annually
Senior level
121K-244K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.
Top Skills: Big QueryData CloudDatabricksJupyter NotebooksLookerPower BIPythonRRedshiftSalesforceSnowflakeTableau
3 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
137K-237K Annually
Senior level
137K-237K Annually
Senior level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Senior Customer Success Manager will guide Enterprise customers through their Webflow journey, driving adoption and expansion while ensuring long-term success and health of customer accounts.
Top Skills: Ai-Native PlatformDigital Experience PlatformSaaS
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