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Top Customer Success Manager Jobs in Chicago, IL
Cloud • Software
As a Customer Success Manager, you will support Salesforce customers by ensuring they realize value from their investments, manage relationships, communicate during incidents, and drive their success through collaborative support and optimization of Salesforce's Commerce Cloud.
Top Skills:
Commerce CloudSaaSSalesforce
Artificial Intelligence • Software
The role involves driving customer engagement, ensuring product adoption, and managing relationships for strategic business outcomes in the IX segment.
Top Skills:
AISaaS
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills:
SQL
Cloud • Software
The Customer Success Manager, Director is responsible for managing high-profile accounts, ensuring customer satisfaction, optimizing Salesforce implementation, and leading cross-functional teams to meet client needs.
Top Skills:
Salesforce Saas Products
Cloud • Software
As a Customer Success Manager, you will partner with customers to drive adoption of Salesforce and Tableau, ensuring they achieve their business goals while managing relationships and providing technical guidance.
Top Skills:
DomoLookerMicrosoft Power BiMicrostrategyQlikSalesforceTableau
Cloud • Software
As a Customer Success Manager, you will strengthen customer relationships, provide guidance on Salesforce usage, and drive customer success through technical and operational support.
Top Skills:
DomoLookerMicrosoft Power BiMicrostrategyQlikSalesforceTableau
Cloud • Software
As a Customer Success Manager, you will act as a trusted advisor, helping customers maximize their value from Salesforce through relationship-building, technical guidance, and managing incidents, while collaborating across teams to ensure customer success.
Top Skills:
SaaSSalesforceSolutions ArchitectureTechnical Customer SuccessTechnical Solutions Development
Cloud • Software
The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.
Top Skills:
CRMSaaSSalesforce
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills:
Epm ToolsFp&ASaaS
Real Estate • Software • PropTech
As a Customer Success Manager, you will onboard and support high-touch customers, promoting Compass technology adoption, providing training, and offering marketing assistance.
Top Skills:
ConfluenceSalesforceZendesk
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills:
Crm SystemsGong EngageHubspotOutreachSalesloft
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
New
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Cloud • Software
As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.
Top Skills:
Big QueryData CloudDatabricksJupyter NotebooksLookerPower BIPythonRRedshiftSalesforceSnowflakeTableau
Cloud • Software
As a Customer Success Manager, you will act as an advisor and partner to Salesforce's customers, managing key stakeholder relationships, ensuring optimal use of the Salesforce platform, and resolving major incidents to achieve customer goals.
Top Skills:
Saas PlatformsSalesforceSalesforce Sales CloudSalesforce Service Cloud
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Logistics • Transportation • 3PL: Third Party Logistics
The Key Customer Success Manager is responsible for growth and retention of strategic accounts, ensuring customer satisfaction and value from services. Duties include managing account P&L, developing strategic relationships, and leading customer projects to enhance operational excellence.
Top Skills:
Microsoft Office Suite
Artificial Intelligence • Software
As a CSM at Gong, you will drive customer engagement and product adoption, manage relationships, handle renewals, and partner with internal teams to enhance customer experience, focusing on metrics like gross dollar retention and growth in a new segment.
Top Skills:
AIAutomationB2B SaasRevenue Ai
Cloud • Edtech • Information Technology • Software
Manage customer relationships at AwardSpring by ensuring successful onboarding, driving platform adoption, and supporting retention and growth.
Top Skills:
Hubspot
Software
Responsible for post-onboarding client relationships, driving customer adoption, ensuring outcomes, mitigating churn risks, and collaborating with internal teams.
Top Skills:
CRMHubspotSaaS
Software
Drive adoption and outcomes for enterprise clients, manage relationships, lead engagement sessions, analyze product data, and collaborate cross-functionally.
Top Skills:
SaaS
Reposted 5 Days AgoSaved
Mobile • Security • Software • Cybersecurity
As a bilingual Customer Success Manager, you'll manage client relationships, meet sales targets, provide support, and grow revenue through upselling and contract renewals.
Top Skills:
Salesforce
Healthtech • Software • Biotech
The Customer Success Manager at CancerIQ will manage customer relationships, drive satisfaction and retention, conduct Quarterly Business Reviews, and design scalable customer success initiatives in the healthcare sector.
Top Skills:
HubspotJIRAZendesk
Other
The Customer Success Manager will enhance client satisfaction by leading onboarding, building relationships, monitoring health metrics, and facilitating collaboration while promoting customer advocacy and retention.
Top Skills:
Communication ToolsCRM
AdTech
Manage key client relationships, ensuring support and strategic insights while driving the adoption of Adelaide's AU metric in media campaigns.
Top Skills:
Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Cloud • Information Technology • Software
As a Customer Success Manager, you'll drive product adoption, implement engagement strategies, onboard customers, and collaborate with teams to ensure customer satisfaction and scalability.
Top Skills:
AIAPIsAutomationCustomer Service ToolsIntegrationsSaaS
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