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Top Customer Success Manager Jobs in Chicago, IL

Reposted 8 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted 19 Days AgoSaved
Hybrid
Chicago, IL
90K-115K Annually
Mid level
90K-115K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Customer Success Manager is responsible for maintaining client relationships, driving product adoption, conducting training, and identifying expansion opportunities with the Closing Folders software.
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
66K-111K Annually
Mid level
66K-111K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
Reposted 20 Days AgoSaved
In-Office
Chicago, IL
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 20 Days AgoSaved
In-Office
Chicago, IL
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 11 Days AgoSaved
Remote or Hybrid
Chicago, IL
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
12 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
25 Days AgoSaved
Hybrid
Chicago, IL
105K-115K Annually
Mid level
105K-115K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Success Manager will drive customer satisfaction and retention, develop tailored success plans, and build long-term relationships with clients.
Top Skills: ChurnzeroCrm SoftwareGainsightHubspotSalesforce
Reposted 25 Days AgoSaved
Hybrid
Chicago, IL
98K-157K Annually
Senior level
98K-157K Annually
Senior level
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
The Customer Success Manager will oversee onboarding of new users, optimize processes, gather customer insights, and ensure satisfaction in their journey with myQ technology.
Top Skills: Lean Six SigmaMyq Technology
Reposted 17 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Mid level
Mid level
Logistics • Marketing Tech • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
Reposted 2 Hours AgoSaved
In-Office
Chicago, IL
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Artificial Intelligence • Cloud • Software
As a Customer Success Manager, you will drive customer adoption, retention, and growth, ensuring successful outcomes through effective relationship management and proactive risk management.
Top Skills: GainsightSalesforce
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Reposted 2 Hours AgoSaved
In-Office
Chicago, IL
75K-150K Annually
Mid level
75K-150K Annually
Mid level
Artificial Intelligence • Other • Software • Industrial • Manufacturing
The Customer Success Manager will enhance client satisfaction by leading onboarding, building relationships, monitoring health metrics, and facilitating collaboration while promoting customer advocacy and retention.
Top Skills: Communication ToolsCRM
Reposted YesterdaySaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.
21 Days AgoSaved
Remote
Chicago, IL
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.
Top Skills: B2B SaasData And Automation Tools
Reposted 11 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
AdTech
The Client Success Manager is the primary contact for clients, facilitating strategy implementation and accountability for B2B podcasts. Responsibilities include relationship building, managing projects, and providing insights to help clients achieve ROI through podcasts.
Top Skills: Content MarketingPodcasting
3 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
78K-105K Annually
Junior
78K-105K Annually
Junior
Cloud • Information Technology • Software
Manage post-sales relationships for enterprise customers, drive onboarding, adoption, retention, and product advocacy. Coordinate with Sales, Services, Product, and Support, track churn risk, and execute deployment and change management plans.
Top Skills: BoxSaaSSalesforceZendesk
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.
Top Skills: CRMSaaSSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Big Data • Information Technology • Software • Energy • Big Data Analytics
As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.
Top Skills: Big DataJIRASalesforce
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
171K-298K Annually
Senior level
171K-298K Annually
Senior level
Cloud • Software
The Customer Success Manager, Director will build deep customer relationships and ensure success on the Salesforce platform, manage escalations, and drive customer value and renewal strategies.
Top Skills: AIBigQueryData PlatformsDatabricksJupyterPythonRRedshiftSalesforceSnowflake
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
171K-273K Annually
Senior level
171K-273K Annually
Senior level
Cloud • Software
The Customer Success Manager, Director will act as a primary contact for top clients, ensuring they realize maximum value from their Salesforce investment, while maintaining relationships and addressing their needs and risks.
Top Skills: AIData360SaaSSalesforce
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.
Top Skills: Big QueryData CloudDatabricksJupyter NotebooksLookerPower BIPythonRRedshiftSalesforceSnowflakeTableau
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
98K-163K Annually
Mid level
98K-163K Annually
Mid level
Fintech • Analytics
The Customer Success Manager connects strategic clients with software solutions, ensuring product adoption, customer engagement, and relationship management in the Trading sector.
Top Skills: APIsPython
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
83K-139K Annually
Mid level
83K-139K Annually
Mid level
Fintech • Analytics
The Associate Customer Success Manager supports strategic clients by ensuring successful adoption of LSEG solutions, fostering relationships, monitoring data, and identifying growth opportunities.
Top Skills: Azure
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