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Top Customer Success Manager Jobs in Chicago, IL

Reposted 25 Minutes AgoSaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will support Salesforce customers by ensuring they realize value from their investments, manage relationships, communicate during incidents, and drive their success through collaborative support and optimization of Salesforce's Commerce Cloud.
Top Skills: Commerce CloudSaaSSalesforce
8 Hours AgoSaved
Hybrid
Chicago, IL
167K-172K Annually
Senior level
167K-172K Annually
Senior level
Artificial Intelligence • Software
The role involves driving customer engagement, ensuring product adoption, and managing relationships for strategic business outcomes in the IX segment.
Top Skills: AISaaS
Reposted 19 Days AgoSaved
Easy Apply
In-Office or Remote
Chicago, IL
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
Reposted YesterdaySaved
In-Office
Chicago, IL
186K-294K Annually
Senior level
186K-294K Annually
Senior level
Cloud • Software
The Customer Success Manager, Director is responsible for managing high-profile accounts, ensuring customer satisfaction, optimizing Salesforce implementation, and leading cross-functional teams to meet client needs.
Top Skills: Salesforce Saas Products
Reposted YesterdaySaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will partner with customers to drive adoption of Salesforce and Tableau, ensuring they achieve their business goals while managing relationships and providing technical guidance.
Top Skills: DomoLookerMicrosoft Power BiMicrostrategyQlikSalesforceTableau
Reposted YesterdaySaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will strengthen customer relationships, provide guidance on Salesforce usage, and drive customer success through technical and operational support.
Top Skills: DomoLookerMicrosoft Power BiMicrostrategyQlikSalesforceTableau
Reposted YesterdaySaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will act as a trusted advisor, helping customers maximize their value from Salesforce through relationship-building, technical guidance, and managing incidents, while collaborating across teams to ensure customer success.
Top Skills: SaaSSalesforceSolutions ArchitectureTechnical Customer SuccessTechnical Solutions Development
Reposted YesterdaySaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.
Top Skills: CRMSaaSSalesforce
21 Days AgoSaved
Remote or Hybrid
Chicago, IL
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
2 Days AgoSaved
In-Office
Chicago, IL
28-30 Hourly
Junior
28-30 Hourly
Junior
Real Estate • Software • PropTech
As a Customer Success Manager, you will onboard and support high-touch customers, promoting Compass technology adoption, providing training, and offering marketing assistance.
Top Skills: ConfluenceSalesforceZendesk
22 Days AgoSaved
Remote
Chicago, IL
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills: Crm SystemsGong EngageHubspotOutreachSalesloft
22 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
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Reposted 3 Days AgoSaved
In-Office
Chicago, IL
133K-244K Annually
Senior level
133K-244K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.
Top Skills: Big QueryData CloudDatabricksJupyter NotebooksLookerPower BIPythonRRedshiftSalesforceSnowflakeTableau
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
133K-200K Annually
Senior level
133K-200K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will act as an advisor and partner to Salesforce's customers, managing key stakeholder relationships, ensuring optimal use of the Salesforce platform, and resolving major incidents to achieve customer goals.
Top Skills: Saas PlatformsSalesforceSalesforce Sales CloudSalesforce Service Cloud
Reposted YesterdaySaved
In-Office or Remote
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
88K-137K Annually
Mid level
88K-137K Annually
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Key Customer Success Manager is responsible for growth and retention of strategic accounts, ensuring customer satisfaction and value from services. Duties include managing account P&L, developing strategic relationships, and leading customer projects to enhance operational excellence.
Top Skills: Microsoft Office Suite
Reposted 3 Days AgoSaved
Hybrid
Chicago, IL
167K-172K Annually
Senior level
167K-172K Annually
Senior level
Artificial Intelligence • Software
As a CSM at Gong, you will drive customer engagement and product adoption, manage relationships, handle renewals, and partner with internal teams to enhance customer experience, focusing on metrics like gross dollar retention and growth in a new segment.
Top Skills: AIAutomationB2B SaasRevenue Ai
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
60K-90K Annually
Mid level
60K-90K Annually
Mid level
Cloud • Edtech • Information Technology • Software
Manage customer relationships at AwardSpring by ensuring successful onboarding, driving platform adoption, and supporting retention and growth.
Top Skills: Hubspot
5 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
Software
Responsible for post-onboarding client relationships, driving customer adoption, ensuring outcomes, mitigating churn risks, and collaborating with internal teams.
Top Skills: CRMHubspotSaaS
5 Days AgoSaved
In-Office
Chicago, IL
Senior level
Senior level
Software
Drive adoption and outcomes for enterprise clients, manage relationships, lead engagement sessions, analyze product data, and collaborate cross-functionally.
Top Skills: SaaS
Reposted 5 Days AgoSaved
Remote or Hybrid
Chicago, IL
Junior
Junior
Mobile • Security • Software • Cybersecurity
As a bilingual Customer Success Manager, you'll manage client relationships, meet sales targets, provide support, and grow revenue through upselling and contract renewals.
Top Skills: Salesforce
Reposted 5 Days AgoSaved
Hybrid
Chicago, IL
Mid level
Mid level
Healthtech • Software • Biotech
The Customer Success Manager at CancerIQ will manage customer relationships, drive satisfaction and retention, conduct Quarterly Business Reviews, and design scalable customer success initiatives in the healthcare sector.
Top Skills: HubspotJIRAZendesk
Reposted 5 Days AgoSaved
In-Office
Chicago, IL
75K-150K Annually
Mid level
75K-150K Annually
Mid level
Other
The Customer Success Manager will enhance client satisfaction by leading onboarding, building relationships, monitoring health metrics, and facilitating collaboration while promoting customer advocacy and retention.
Top Skills: Communication ToolsCRM
Reposted 5 Days AgoSaved
In-Office or Remote
Chicago, IL
106K-119K Annually
Senior level
106K-119K Annually
Senior level
AdTech
Manage key client relationships, ensuring support and strategic insights while driving the adoption of Adelaide's AU metric in media campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Reposted 5 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
101K-121K Annually
Mid level
101K-121K Annually
Mid level
Cloud • Information Technology • Software
As a Customer Success Manager, you'll drive product adoption, implement engagement strategies, onboard customers, and collaborate with teams to ensure customer satisfaction and scalability.
Top Skills: AIAPIsAutomationCustomer Service ToolsIntegrationsSaaS
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