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Top Customer Success Manager Jobs in Chicago, IL

Reposted 2 Days AgoSaved
In-Office or Remote
Chicago, IL
Mid level
Mid level
Software
Drive engagement programs for ECP customers, own client experience, prevent churn, serve as product expert, gather feedback, and improve operations.
Top Skills: CRMHubspotSaaS
Reposted 13 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills: Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
14 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
98K-112K Annually
Junior
98K-112K Annually
Junior
Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer satisfaction and growth, manage renewals, and enhance relationships while ensuring product adoption in cybersecurity.
Top Skills: SalesforceZendesk
Reposted 2 Days AgoSaved
In-Office or Remote
Chicago, IL
Mid level
Mid level
Software
Manage relationships and success for top customers in a SaaS company, focusing on retention, expansion, and communication. Lead client experiences and promote growth through partnerships and strategic advice.
Top Skills: CRMHubspotSaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
98K-140K Annually
Senior level
98K-140K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you'll ensure customer satisfaction, drive upsells, and collaborate with internal teams to support client needs and enhance product adoption.
Reposted 14 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills: Saas Solutions
Reposted 14 Days AgoSaved
Remote
Chicago, IL
Junior
Junior
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills: NetSuiteSalesforce
15 Days AgoSaved
Remote
Chicago, IL
90K-110K
Senior level
90K-110K
Senior level
Edtech • Enterprise Web • Software
The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.
Top Skills: APIsCSSDataHTMLSsoWebhooks

Featured Jobs

Reposted 8 Days AgoSaved
In-Office
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As an Enterprise Customer Success Manager, you'll support customer success initiatives, manage relationships, oversee the renewal process, and drive value for Writer’s product. You'll collaborate with internal teams, facilitate onboarding, and utilize insights to enhance customer engagement through effective communication and project management.
Reposted 7 Days AgoSaved
Hybrid
Chicago, IL
Mid level
Mid level
AdTech • Big Data • Digital Media • Marketing Tech • Mobile
As a Customer Success Manager at Ogury, you'll manage client relationships, oversee campaign life cycles, and ensure campaign performance, focusing on client satisfaction and ROI. You'll work closely with cross-functional teams and drive strategic improvements.
Top Skills: AdtechExcelGoogle SuiteMs Office SuitePowerPoint
Reposted 10 Hours AgoSaved
Remote
Chicago, IL
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Senior Customer Success Manager serves as a partner to clients, driving adoption and engagement of the H1 platform, managing relationships, and ensuring client satisfaction.
Top Skills: Ai TechnologyData AnalysisSaaS
Reposted 10 Days AgoSaved
In-Office
Chicago, IL
118K-128K Annually
Senior level
118K-128K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Senior Technical Success Manager will guide clients in utilizing subscription solutions, enhancing customer retention, and delivering impactful insights through collaboration and proactive problem-solving.
Top Skills: AIFront-End DevelopmentSoftware
Reposted 5 Days AgoSaved
Remote
Chicago, IL
105K-142K Annually
Mid level
105K-142K Annually
Mid level
Edtech
The Customer Success Manager will lead project implementations for school districts, build relationships with clients, and ensure program success via strategic design and execution.
Top Skills: Project Management SoftwareSaas Solutions
Reposted YesterdaySaved
Remote
Chicago, IL
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Manager, you will onboard clients, manage relationships, provide training, resolve issues, and drive client satisfaction.
Top Skills: Artificial IntelligenceSaaS
Reposted 2 Days AgoSaved
In-Office or Remote
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager is responsible for driving customer success with Writer by managing relationships, ensuring adoption, and meeting retention targets.
Top Skills: B2B SaasChange ManagementContent MarketingTechnical WritingUx
2 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
Information Technology • Internet of Things
Manage customer relationships, onboard new clients, analyze usage patterns, ensure customer goals are met, and drive engagement.
Top Skills: B2B Saas
2 Days AgoSaved
In-Office
Chicago, IL
54K-112K Annually
Junior
54K-112K Annually
Junior
Logistics • Transportation • 3PL: Third Party Logistics
The Customer Success Manager at C.H. Robinson will manage key accounts, ensuring customer satisfaction while developing strategic relationships and executing plans to support account growth.
Top Skills: Microsoft Office Suite
2 Days AgoSaved
Hybrid
Chicago, IL
Junior
Junior
Healthtech
As a Field Client Success Manager, you will educate and support physical therapy clinics in adopting Limber's Remote Therapeutic Monitoring. The role requires extensive travel and strong interpersonal skills to help clinicians improve patient care outcomes.
Top Skills: Digital Health PlatformsEhrs
Reposted 2 Days AgoSaved
In-Office
Chicago, IL
Mid level
Mid level
Financial Services
The Client Success Manager will develop client relationships, oversee implementations, communicate with teams, and identify improvement opportunities for clients.
Top Skills: ExcelMS OfficePowerPointWord
Reposted 2 Days AgoSaved
Hybrid
Chicago, IL
Junior
Junior
Edtech • Software
The Customer Success Manager II will help K-12 customers maximize the use of Screencastify by onboarding them, addressing issues, and providing support to ensure success and drive product adoption.
21 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Senior level
Senior level
Social Impact • Software
The Customer Success Manager drives product adoption, customer retention, and long-term value through strong relationships and strategic initiatives with customers.
Top Skills: CSSGainsightHTMLJavaScriptMicrosoft Office 365Salesforce
22 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.
Top Skills: SalesforceSalesloftSigma
Reposted 2 Days AgoSaved
Remote
Chicago, IL
95K-135K
Senior level
95K-135K
Senior level
Artificial Intelligence • Productivity • Software
Responsible for onboarding and driving adoption of Scribe for Enterprise customers, managing renewals, and identifying expansion opportunities while engaging with key stakeholders.
Top Skills: SaaS
9 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Customer Success Manager serves as a strategic advisor for customers, advocates for their needs, resolves issues, and collaborates with internal teams to drive customer satisfaction and growth.
Top Skills: GainsightSalesforce
Reposted 22 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
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