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Top Customer Success Manager Jobs in Chicago, IL

Reposted 18 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Mid level
Mid level
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
19 Days AgoSaved
Remote
Chicago, IL
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills: B2B SaasData And Automation ToolsMarketing Automation
Reposted 12 Hours AgoSaved
In-Office
Chicago, IL
60K-90K Annually
Mid level
60K-90K Annually
Mid level
Cloud • Edtech • Information Technology • Software
Manage customer relationships at AwardSpring by ensuring successful onboarding, driving platform adoption, and supporting retention and growth.
Top Skills: Hubspot
Reposted 12 Hours AgoSaved
In-Office or Remote
Chicago, IL
106K-119K Annually
Senior level
106K-119K Annually
Senior level
AdTech
Manage key client relationships, ensuring support and strategic insights while driving the adoption of Adelaide's AU metric in media campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Reposted 12 Hours AgoSaved
Hybrid
Chicago, IL
Mid level
Mid level
Healthtech • Software • Biotech
The Customer Success Manager at CancerIQ will manage customer relationships, drive satisfaction and retention, conduct Quarterly Business Reviews, and design scalable customer success initiatives in the healthcare sector.
Top Skills: HubspotJIRAZendesk
Reposted 12 Hours AgoSaved
In-Office
Chicago, IL
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.
Top Skills: Customer Success PlatformsGongMicrosoft Office SuitePower BISalesforceTableau
Reposted 12 Hours AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
101K-121K Annually
Mid level
101K-121K Annually
Mid level
Cloud • Information Technology • Software
As a Customer Success Manager, you'll drive product adoption, implement engagement strategies, onboard customers, and collaborate with teams to ensure customer satisfaction and scalability.
Top Skills: AIAPIsAutomationCustomer Service ToolsIntegrationsSaaS
Reposted 12 Hours AgoSaved
In-Office
Chicago, IL
Junior
Junior
Software
Responsible for post-onboarding client relationships, driving customer adoption, ensuring outcomes, mitigating churn risks, and collaborating with internal teams.
Top Skills: CRMHubspotSaaS
Reposted 12 Hours AgoSaved
In-Office
Chicago, IL
Senior level
Senior level
Software
Drive adoption and outcomes for enterprise clients, manage relationships, lead engagement sessions, analyze product data, and collaborate cross-functionally.
Top Skills: SaaS
Reposted 12 Hours AgoSaved
Remote or Hybrid
Chicago, IL
Junior
Junior
Mobile • Security • Software • Cybersecurity
As a bilingual Customer Success Manager, you'll manage client relationships, meet sales targets, provide support, and grow revenue through upselling and contract renewals.
Top Skills: Salesforce
Reposted 12 Hours AgoSaved
In-Office
Chicago, IL
75K-150K Annually
Mid level
75K-150K Annually
Mid level
Other
The Customer Success Manager will enhance client satisfaction by leading onboarding, building relationships, monitoring health metrics, and facilitating collaboration while promoting customer advocacy and retention.
Top Skills: Communication ToolsCRM
Reposted 2 Days AgoSaved
In-Office
Chicago, IL
121K-244K Annually
Senior level
121K-244K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.
Top Skills: Big QueryData CloudDatabricksJupyter NotebooksLookerPower BIPythonRRedshiftSalesforceSnowflakeTableau
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Reposted 2 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.
8 Days AgoSaved
Remote or Hybrid
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer portfolios, ensures product utilization, addresses issues, and maximizes customer value from ServiceNow products.
Top Skills: AIServicenow
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
121K-170K Annually
Senior level
121K-170K Annually
Senior level
Information Technology • Software
The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.
Top Skills: CrmsCustomer Success Platforms
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
133K-200K Annually
Senior level
133K-200K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will act as an advisor and partner to Salesforce's customers, managing key stakeholder relationships, ensuring optimal use of the Salesforce platform, and resolving major incidents to achieve customer goals.
Top Skills: Saas PlatformsSalesforceSalesforce Sales CloudSalesforce Service Cloud
Reposted 12 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
AdTech
The Client Success Manager is the primary contact for clients, facilitating strategy implementation and accountability for B2B podcasts. Responsibilities include relationship building, managing projects, and providing insights to help clients achieve ROI through podcasts.
Top Skills: Content MarketingPodcasting
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
169K-269K Annually
Expert/Leader
169K-269K Annually
Expert/Leader
Cloud • Software
The role involves serving as a trusted advisor for Salesforce's customers, managing relationships, optimizing technical and operational health, and driving value from the Salesforce platform.
Top Skills: SaaSSalesforce PlatformSalesforce Products
Reposted 3 Days AgoSaved
In-Office
Chicago, IL
145K-294K Annually
Senior level
145K-294K Annually
Senior level
Cloud • Software
The Customer Success Manager, Director will lead growth initiatives, enhance customer experiences using AI technology, and drive innovation in CRM.
Top Skills: AICRM
Reposted 22 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
4 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Big Data • Information Technology • Software • Energy • Big Data Analytics
As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.
Top Skills: Big DataJIRASalesforce
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.
Top Skills: CRMSaaSSalesforce
Reposted 12 Hours AgoSaved
Remote or Hybrid
Chicago, IL
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
24 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 3 Days AgoSaved
Remote or Hybrid
Chicago, IL
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
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