Top Customer Success Manager Jobs in Chicago, IL

Manage customer relationships for the Goby sustainability platform, onboard customers, drive value and adoption, provide training and demos, collaborate with internal teams to optimize product offerings, and use data and processes to solve problems and retain clients.

Serve as primary post-implementation point of contact for a portfolio of customers to drive onboarding, adoption, retention, renewals and expansion; run business reviews, align SOW to deliveries, collect product feedback, and partner with Product, Sales, and Technical teams to demonstrate ROI.

Lead post-sales onboarding and software configuration, monitor customer health and satisfaction, resolve issues, drive renewals/upsells, build stakeholder relationships, collaborate with Account Executives on demos, and provide ongoing support to maximize product value.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

The Customer Success Manager will own client relationships from onboarding to retention, monitor performance, and assist in building internal processes. Proactivity and strong communication skills in a remote environment are crucial.

The Customer Success Manager will manage client relationships, optimize product use, drive customer satisfaction, and develop strategic account plans while collaborating internally to enhance service delivery.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

As a Digital Customer Success Manager, you will manage a portfolio of accounts, leveraging AI for monitoring and customer engagement while driving retention, expansion, and adoption of LeanData's products.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

Serve as the single point of accountability for Signature Success Plan customers, driving adoption of Salesforce and Tableau, delivering strategic advisory, tracking usage metrics, conducting enablement and quarterly reviews, managing technical health and incidents, leveraging AI agents and prompt-engineering basics, escalating complex issues, and aligning deliverables to ensure renewal and expansion.

Own a portfolio of high-value enterprise customers to drive adoption, outcomes, renewals, and expansion. Lead complex renewals, deliver QBRs to executives, co-drive expansion with Sales, multithread relationships, identify churn risks, and provide consultative strategic guidance to maximize customer value.

The Client Success Manager drives client adoption, builds partnerships, monitors key health indicators, and translates business challenges into actionable learning strategies.

Serve as strategic customer advocate to drive product adoption, deliver value, manage health scores, handle escalations, own renewals and expansion, collaborate cross-functionally, and provide product feedback to ensure customer retention and success.

Build and manage dealership relationships, drive product adoption and ROI, analyze customer performance data, identify churn risks, develop success plans with cross-functional teams, and optimize customer lifetime value.

Manage frontline relationships with dealership customers, drive product adoption and ROI, analyze customer data to optimize outcomes, reduce churn, and collaborate cross-functionally to grow revenue and customer lifetime value.

Manage frontline relationships with dealership customers, drive product adoption and ROI, analyze customer data to optimize outcomes, identify churn risks, collaborate cross-functionally to grow lifetime value, and implement processes to ensure customer success and revenue optimization.

Manage frontline relationships with dealership customers, drive product adoption and ROI, analyze customer data to reduce churn, collaborate cross-functionally to optimize revenue, and implement processes to improve customer health and satisfaction.

Serve as the primary customer contact for dealership clients, driving product adoption, demonstrating ROI, analyzing performance data, reducing churn, collaborating cross-functionally, and developing plans to optimize customer health and revenue.

Manage frontline relationships with dealership customers, drive product adoption and retention, analyze performance data to communicate ROI, identify churn risks, and coordinate cross-functional plans to optimize customer lifetime value and revenue.

The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.

Manage a large pooled book of eCommerce merchants using AI tooling to prioritize outreach, prevent churn, qualify expansion leads, run consultations, and deliver one-to-many engagement like webinars and campaigns to drive net retention.

The Customer Success Manager will onboard dealership accounts, drive product adoption, manage relationships, and create operational processes while providing customer feedback to improve the product.

Manage customer implementations and ongoing support, train users, troubleshoot issues, gather and synthesize customer feedback, and liaise with product and engineering to improve the product and roadmap while ensuring strong customer relationships.

The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.