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Top Customer Success Manager Jobs in Chicago, IL

Reposted 5 Days AgoSaved
In-Office or Remote
Chicago, IL
Mid level
Mid level
Software
The Customer Success Manager will engage customers, maximize product adoption, resolve issues, and drive value realization to enhance customer relationships and retention.
Top Skills: ExcelGainsightHubspotSaaSSalesforceSQL
Reposted 5 Days AgoSaved
In-Office
Chicago, IL
Mid level
Mid level
Big Data • Information Technology • Other • Security
The Customer Success Manager at GBG partners with clients to ensure satisfaction, tackles customer challenges, and drives product engagement across various internal teams.
Top Skills: Customer Success PlatformsGongMicrosoft Office SuitePower BISalesforceTableau
3 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
145K-185K Annually
Senior level
145K-185K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you'll manage enterprise accounts, drive renewals, enhance customer relationships, ensure product adoption, and provide strategic insights to maximize value for the client.
Top Skills: AICRMLarge Language Models (Llms)Salesforce
Reposted 3 Days AgoSaved
Remote
Chicago, IL
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills: Google SuiteMS OfficePosSalesforce CRMSlack
Reposted 7 Days AgoSaved
In-Office or Remote
Chicago, IL
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Software
The Customer Success Manager oversees relationships with enterprise clients, driving engagement and adoption of WorkWave's solutions while managing complex projects and maximizing customer value throughout their journey.
Top Skills: Project Management MethodologiesSaaS
Reposted 7 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.
Reposted 17 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
AdTech
The Client Success Manager is the primary contact for clients, facilitating strategy implementation and accountability for B2B podcasts. Responsibilities include relationship building, managing projects, and providing insights to help clients achieve ROI through podcasts.
Top Skills: Content MarketingPodcasting
Reposted 9 Days AgoSaved
In-Office
Chicago, IL
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Customer Success Manager will drive adoption of Adobe Experience Cloud solutions, ensuring customer satisfaction and achieving business goals through active engagement and effective resource deployment.
Top Skills: Adobe Experience Cloud
Reposted 5 Days AgoSaved
Remote or Hybrid
Chicago, IL
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
8 Hours AgoSaved
Remote
Chicago, IL
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Software
Manage relationships and product adoption for Recess partners, driving retention and satisfaction while contributing to product feedback loops.
Top Skills: AI
YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Senior level
Senior level
Software • Analytics • Business Intelligence
The SMB/Growth Hybrid CSM manages a portfolio of SMB and Growth customers, focusing on retention, account management, and leveraging data for success strategies while collaborating with cross-functional teams.
Top Skills: Analytics SoftwareCustomer Success Tools
YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Mid level
Mid level
Fintech • Payments • Software
Manage customer relationships, oversee project goals, identify sales opportunities, and handle contracts to ensure customer satisfaction.
Top Skills: Project Management ToolsSaaS
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YesterdaySaved
Remote
Chicago, IL
Senior level
Senior level
Design
The Enterprise Customer Success Manager will support essential customers in effectively adopting Maze, drive customer education, and manage renewals, ensuring their research practices improve.
Top Skills: B2B Saas
Reposted YesterdaySaved
Remote
Chicago, IL
Mid level
Mid level
Software
The Customer Success Manager drives post-sale activities to maximize customer value, ensuring retention and growth through strategic relationships and proactive support.
Top Skills: Customer Success TechnologiesMicrosoft 365Sfa Systems
YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
114K-142K Annually
Senior level
114K-142K Annually
Senior level
Aerospace • Big Data • Greentech • Hardware • Social Impact
Manage and expand relationships with commercial customers in agriculture, insurance, and energy, ensuring they maximize value from Planet's geospatial solutions.
Top Skills: Geospatial Imagery ProductsGisRemote Sensing
YesterdaySaved
Remote
Chicago, IL
Junior
Junior
Software • Energy • Solar • Renewable Energy
The Customer Success Manager will enhance customer success through onboarding, advocacy, and retention efforts, analysis of feedback, and collaboration with teams.
Top Skills: Customer MarketingCustomer Success MetricsProject ManagementSolutions Sales
YesterdaySaved
Remote
Chicago, IL
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Real Estate • Software
Manage high-value client portfolios, ensuring retention, driving platform adoption, and delivering measurable value through strategic relationships and reviews.
Top Skills: IotSaaS
YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Senior level
Senior level
Insurance • Software
The Customer Success Manager will oversee the post-sales experience, maintaining client relationships, leveraging data insights, and identifying opportunities for revenue growth in the insurance sector.
Reposted YesterdaySaved
Remote or Hybrid
Chicago, IL
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Other
Manage client relationships in CPG and analytics, drive data execution and cross-functional coordination, and identify growth opportunities.
Reposted YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager oversees a portfolio of customers, ensuring their experience and retention while managing onboarding, project execution, and relationships. They utilize data to guide priorities and facilitate upsell opportunities, fostering strong customer partnerships and internal team accountability.
Top Skills: Compliance SoftwareCybersecurity ToolsIt Systems
Reposted YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.
Top Skills: Amazon DspAmazon Marketing CloudExcelThe Trade DeskWalmart Connect
Reposted YesterdaySaved
In-Office or Remote
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.
Top Skills: AIData AnalyticsSaaS
2 Days AgoSaved
Remote
Chicago, IL
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, usage, retention, and expansion for utility and emerging industry customers, bridging communication with technical teams and ensuring customer satisfaction and renewals.
Top Skills: Unmanned Aircraft Systems
2 Days AgoSaved
Remote
Chicago, IL
80K-165K Annually
Mid level
80K-165K Annually
Mid level
Edtech
The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.
Top Skills: B2B SaasExcel
2 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
120K-120K Annually
Mid level
120K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.
Top Skills: Salesforce
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