Top Customer Success Manager Jobs in Chicago, IL

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

The Customer Success Manager ensures high-value customers achieve significant ROI with the Salesforce platform, managing accountability, aligning business needs, and driving product adoption.

The Senior Customer Success Manager is responsible for guiding enterprise customers in their DEX journey, ensuring customer retention and growth by managing relationships, delivering value, and achieving renewal and expansion targets.

The Client Success Manager leads the deployment of analytics solutions, managing project risks, communication with stakeholders, and ensuring client satisfaction through effective service delivery across multiple phases.

As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.

The Customer Success Manager at Flock Safety serves as a strategic advisor for complex customers, driving outcomes and strengthening relationships. Responsibilities include managing the customer lifecycle, conducting health checks, and ensuring alignment between agency goals and Flock's solutions.

The Customer Success Manager will manage customer relationships, ensure successful onboarding, monitor customer engagement, gather feedback, and collaborate with Sales and Marketing to drive renewals and upsell opportunities.

The Client Success Manager oversees client accounts, driving satisfaction and retention while executing account strategies and identifying opportunities for cross-selling services.

The Client Success Manager will drive revenue growth by managing corporate accounts, upselling services, and maintaining client relationships while collaborating with internal teams.

The Eclipse Client Success Manager will focus on account management, client retention, and support existing clients through projects and daily interactions. Responsibilities include client advocacy, managing account changes, conducting check-ins, and ensuring a positive experience throughout the product lifecycle.

The Customer Success Manager at Technosylva is responsible for customer onboarding, training, relationship management, issue resolution, and supporting upsell opportunities.

The Customer Success Manager will manage enterprise clients, ensuring onboarding, training, and ongoing support for AI solutions to achieve business goals.

The Client Success Manager builds relationships with employer clients, manages account plans, prepares reports, and collaborates cross-functionally to ensure client satisfaction and program success.

The Customer Success Manager ensures high-value customer satisfaction, aligning technical and business needs while driving MuleSoft adoption and managing stakeholder relationships.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.

The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.

The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.

As a Strategic Customer Success Manager at SentiLink, you'll manage relationships with strategic accounts, onboard clients, provide business insights, and collaborate with cross-functional teams to ensure client success.

Own a portfolio of 5–10 enterprise accounts to drive net revenue retention, renewals, and expansion. Serve as a strategic advisor, deliver executive-level reviews, track KPIs, identify risks and growth signals, and coordinate cross-functional teams to realize measurable ROI.

The role involves managing high-value customer accounts, ensuring successful onboarding and adoption of software solutions, and leading strategic initiatives to enhance customer satisfaction and retention.