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Top Customer Success Manager Jobs in Chicago, IL

Reposted 4 Days AgoSaved
In-Office
Chicago, IL
88K-137K Annually
Mid level
88K-137K Annually
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Key Customer Success Manager is responsible for growth and retention of strategic accounts, ensuring customer satisfaction and value from services. Duties include managing account P&L, developing strategic relationships, and leading customer projects to enhance operational excellence.
Top Skills: Microsoft Office Suite
4 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
Mid level
Mid level
Software
The Customer Success Manager will manage a portfolio of 40-60 accounts, focusing on customer retention, satisfaction, and driving product adoption, while collaborating with various teams to enhance customer experience.
Top Skills: Crm SoftwareCustomer Success Platforms
5 Days AgoSaved
In-Office or Remote
Chicago, IL
Senior level
Senior level
Edtech • Information Technology
The Client Success Manager will manage client relationships, drive account growth, analyze client health metrics, and ensure successful adoption of the LRN solution set.
Top Skills: MS OfficeSalesforce
Reposted 5 Days AgoSaved
In-Office
Chicago, IL
123K-248K Annually
Mid level
123K-248K Annually
Mid level
Cloud • Software
The Slack Customer Success Manager facilitates the adoption of Slack among enterprise customers, ensuring business value and customer satisfaction through engagement and strategic guidance.
Top Skills: SalesforceSlack
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
123K-227K Annually
Senior level
123K-227K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will act as a trusted advisor, helping customers maximize their value from Salesforce through relationship-building, technical guidance, and managing incidents, while collaborating across teams to ensure customer success.
Top Skills: SaaSSalesforceSolutions ArchitectureTechnical Customer SuccessTechnical Solutions Development
Reposted 6 Days AgoSaved
In-Office
Chicago, IL
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.
Top Skills: AIData CloudHealth CloudSaaSSales CloudSalesforceService Cloud
Reposted 6 Days AgoSaved
Hybrid
Chicago, IL
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Digital Media
As a Customer Success Manager, you'll manage relationships with clients, ensure they effectively utilize Zefr technology, and support their digital campaign needs, especially in the pharmaceutical sector.
Top Skills: Dv360ExcelGoogle AdsMeta Ads ManagerTiktok Ads ManagerZefr Products
Reposted 7 Days AgoSaved
In-Office
Chicago, IL
89K-141K Annually
Mid level
89K-141K Annually
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Key Customer Success Manager ensures growth and retention of key accounts by managing relationships and driving customer satisfaction through strategic planning and collaboration.
Top Skills: Microsoft Office Suite
12 Days AgoSaved
Remote or Hybrid
Chicago, IL
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager is responsible for supporting enterprise customers in their DEX journey, ensuring adoption, value realization, and customer satisfaction through comprehensive success planning and collaboration with cross-functional teams.
Top Skills: Dex MethodologyItilSaaS
3 Days AgoSaved
Remote
Chicago, IL
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will manage customer relationships, drive product adoption, and ensure satisfaction across enterprise accounts, while collaborating cross-functionally and improving internal processes.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 7 Days AgoSaved
In-Office or Remote
Chicago, IL
101K-148K Annually
Senior level
101K-148K Annually
Senior level
Security • Software
The Enterprise Customer Success Manager will build relationships with security teams, manage customer success plans, and ensure adoption of CyberArk products.
Top Skills: Active DirectoryAWSAzureCyberarkGCPLdap
4 Days AgoSaved
Remote or Hybrid
Chicago, IL
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
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8 Days AgoSaved
In-Office or Remote
Chicago, IL
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
Reposted 8 Days AgoSaved
In-Office
Chicago, IL
60K-90K Annually
Mid level
60K-90K Annually
Mid level
Edtech • Software
As a Customer Success Manager, you'll drive customer adoption and growth, nurture relationships, identify upselling opportunities, and facilitate renewals while ensuring customer satisfaction.
Top Skills: ExcelGoogleJIRASlack
9 Days AgoSaved
In-Office
Chicago, IL
Mid level
Mid level
Transportation
As a Customer Success Manager, drive customer success and retention for American clients by managing relationships, guiding value realization, and providing operational support.
Top Skills: APIsEdi
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 9 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
Marketing Tech • Software • Analytics
The Client Success Manager will enhance client relationships through training, support, and strategic insights, driving engagement and retention across various industries.
Top Skills: ExcelMixpanelPowerPointSalesforce
An Hour AgoSaved
In-Office or Remote
Chicago, IL
45K-50K Annually
Entry level
45K-50K Annually
Entry level
3D Printing • AdTech • Aerospace
Manage customer onboarding and training, resolve inquiries, monitor customer health, build relationships, and collaborate with sales and product teams to drive upsell and long-term success.
Reposted 2 Hours AgoSaved
Remote
Chicago, IL
160K-210K Annually
Senior level
160K-210K Annually
Senior level
Software
Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.
Top Skills: AIB2B Saas
Reposted 2 Hours AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
75K-90K Annually
Junior
75K-90K Annually
Junior
Information Technology • Software
The Customer Success Manager will handle critical customer relationships, ensuring engagement, retention, and growth through tailored applications of Antenna data. Responsibilities include onboarding, supporting clients, collaboration with various teams, and contributing to best practices in customer success.
Top Skills: AnalyticsData Analysis
Reposted 2 Hours AgoSaved
Remote
Chicago, IL
80K-105K Annually
Mid level
80K-105K Annually
Mid level
Edtech
As a Mid-Market Customer Success Manager, you'll drive customer retention, manage relationships with schools, and ensure effective use of Brisk Teaching's solutions through onboarding and support.
Top Skills: ChurnzeroGainsightGoogle WorkspacePlanhatSalesforce
Reposted 2 Hours AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
102K-110K Annually
Senior level
102K-110K Annually
Senior level
Cloud
The Customer Success Manager will manage Mid-Market and Enterprise customers, drive adoption of the Fluxx platform, ensuring retention and growth by identifying opportunities and providing strategic guidance.
Top Skills: PlanhatSalesforce
Reposted 2 Hours AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
100K-135K Annually
Mid level
100K-135K Annually
Mid level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Automation
As a Customer Success Manager, drive client adoption of Shift's AI solutions in the insurance sector, ensuring successful implementation and client retention.
Top Skills: AIP&C InsuranceSaaS
10 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
81K-105K Annually
Mid level
81K-105K Annually
Mid level
Cloud • HR Tech • Professional Services • Software
The Marketplace Customer Success Manager at Upwork drives success for client accounts by analyzing data, building relationships, and delivering actionable insights for growth and retention.
Top Skills: Ai Tools
7 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
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