Top Customer Service Representative Jobs in Chicago, IL
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As a Customer Service Representative, you will be the first point of contact for customers and patients, providing exceptional service through various communication channels. Responsibilities include social media management, phone and email support, maintaining patient information, and meeting team goals. Qualifications include 1-3 years of customer service experience, excellent communication skills, and the ability to multitask and prioritize effectively.
Beyond Finance is seeking a Customer Service Representative to serve as the primary point of contact for clients enrolled in financial hardship programs. Responsibilities include providing exceptional customer service, resolving client issues, maintaining positive client relations, and meeting performance expectations.
As a Bilingual Customer Service Representative at Beyond Finance, you will provide best-in-class customer service experience to clients enrolled in financial hardship programs. You will handle client requests, anticipate needs, and educate clients on available programs. This remote role requires fluency in Spanish and the ability to work weekends and evenings. Strong communication skills and call center experience are essential for success in this role.
As a Customer Service Representative at Enova, you will manage inbound calls from customers, provide exceptional customer service, and handle tasks related to payment processing and account management. The role includes training, customer inquiries, and upholding high service standards. Benefits include health insurance, 401(k) matching, paid time off, and various employee support programs.
As a Customer Service Supervisor at Zoro, you oversee aspects of Zoro’s Customer Service function, supervise agents, provide leadership, and ensure excellent customer service. High school diploma required with Bachelor’s Degree preferred. Responsibilities include coaching, leading, and optimizing the Customer Service department.
The Customer Experience Associate is responsible for handling fundamental customer issues, assisting customers across multiple live channels, and ensuring customer satisfaction. The role involves participating in ticket handling, building trust with customers, and providing support. Additionally, the associate is required to research trends and issues from customers and contribute to the improvement of products and services.
As a Customer Service Associate-Bilingual (German) at Vivid Seats, manage transactions and relationships with sellers and customers, providing elite service and resolving issues. Gain industry knowledge and critical thinking to identify and solve problems. Hybrid work model with 3 days in office and 2 days at home.
Customer Success Specialist responsible for post-sales implementation of Software and Advisory products, collaborating with account owners on renewal strategy, and driving customer adoption of software solutions.
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The Product Support Specialist at Nextpoint is responsible for assisting clients with their issues and questions, escalating issues when necessary, and developing processes to improve client support. This role requires analytical and problem-solving skills to ensure client success and efficient support processes.
The Associate Customer Support Technician (bilingual - French) will assist French-speaking and English-speaking customers with software application issues and provide efficient customer service via phone, chat, and email. Responsibilities include troubleshooting problems, communicating effectively, and escalating issues when necessary.
Provide effective customer service for tastytrade customers by utilizing knowledge of brokerage services and trading software features. Assist with option order execution, analyze positions, and identify customer needs. Work on-site Mon-Fri, 7 AM - 4 PM or 8 AM - 5 PM.
This Customer Support Technician position provides technical support and coordinates activities within the Motorola Network Operation Center, verifying swift and accurate response to all alerts, ensuring the repair or escalation of issues as appropriate. Responsibilities include being the escalation point for technical issues, developing knowledge articles, maintaining customer service levels, and resolving difficult issues.
As the Senior Customer Support Engineer, provide advanced technical assistance and support to customers, ensure high-quality service delivery, collaborate with other departments, monitor support metrics, develop strategies to improve customer satisfaction, and act as a client advocate within the company.
The Customer Support Manager is responsible for effectively managing customer contracts, ensuring customer satisfaction, and building relationships with customers and subcontractors in the public safety communications sector. Duties include providing a single point of contact for customers, managing service delivery, addressing customer concerns, and implementing areas for service quality improvement.
Lead a team of Client Service professionals within the Commercial Bank, manage client relationships, drive change initiatives, analyze client data, and ensure top talent retention. Responsible for managing work volumes, resolving client issues, developing strategies, and embracing digital solutions for self-service options.
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The Enterprise Client Support Representative at Enfusion provides frontline support to premium clients, monitoring their daily use of the Enfusion platform and answering queries related to portfolio management, trading operations, and financial products. They maintain strong client relationships, escalate critical issues, and coordinate internal teams to address client needs effectively.
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As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will focus on accuracy and timeliness in load building and execution, while developing your skills within client success.
Client Services Specialist at Hudson River Trading responsible for maintaining trading platform, handling client requests, troubleshooting issues, and supporting trading desk communication. Requires strong communication skills and attention to detail.
Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Assist customers with various credit card-related issues and provide industry-leading care and solutions. Base pay ranges from $18.00 to $21.75 per hour. Additional incentives may be provided as part of the total compensation package. Application deadline is Jul-12-2024.
As a Sr. Specialist in Customer Success at Chamberlain Group, responsibilities include guiding new customers through onboarding, conducting training sessions, identifying upsell opportunities, tracking metrics, and providing feedback for product enhancements. Requires 3+ years in customer-facing roles, experience in process improvement projects, and a minimum of a bachelor's degree.
Managing relationships with network partners, driving launches in new geographies, coordinating co-marketing opportunities, and improving transfer success rates. Responsible for partner governance structures, contract extensions, and system reliability. Requires strong communication, project management, and analytical skills. Ideal candidate has 3-5 years of experience in customer success roles and a Bachelor's degree in an analytic or business field.
Seeking a dedicated and proactive Customer Success Associate with excellent communication skills and a customer-centric mindset to manage customer inquiries, maintain customer relationships, and provide data management and reporting support.
Customer Success Specialist, Payer will work with state Medicaid agencies to ensure a positive experience, provide support through Kalderos' applications, and develop process improvements. Responsibilities include analyzing QC and QA, engaging in dispute resolution, maintaining workflows, and staying updated on industry news and policies. The role requires 1+ years of experience in healthcare data management or customer success, project management skills, proficiency in office suites and Salesforce, strong analytical and communication skills, and excellent organization and timeliness.
Transformative leader needed to set new standards in customer service excellence, drive operational improvements, and manage a large team in a dynamic business environment. Responsible for leading initiatives and enhancing customer service operational capabilities at Zoro.
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
Top Chicago Companies Hiring Customer Service Representatives
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