Top Customer Service Representative Jobs in Chicago
The Customer Service Representative at Beyond Finance serves as the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care to guide clients from enrollment through graduation. This role requires a strong work ethic, positive attitude, and exceptional customer service skills in a remote call center environment.
Customer Service Representative responsible for assisting customers with parking reservation services, resolving issues, and maintaining customer satisfaction. Actively communicates with customers to provide a positive experience and uphold the SpotHero brand.
As a Bilingual Customer Service Representative at Beyond Finance, you will provide superior customer service to clients enrolled in financial hardship programs, anticipating needs, educating clients, and resolving inquiries efficiently. This remote position requires weekend and evening availability. Strong interpersonal skills, bilingual proficiency in Spanish, and a Bachelor's degree are preferred qualifications.
Customer Success Business Consultant responsible for driving client enablement of Quantum Metric platform, providing training, developing consultative relationships, and driving improvement to customer business results through data analysis and insights.
The Client Services Manager at Kargo is responsible for managing client relationships post-sale, providing white glove service, and driving client retention and growth through upsell opportunities. They work closely with internal teams to ensure campaign success and deliver results to clients.
As an Application Support Representative at Enova, the candidate will handle inbound calls to assist customers in their loan application process and promote Enova's products. The role requires a customer-centric approach, proficiency in phone communication, and multitasking abilities.
The NPI Governance Lead in the Customer Success Organization at ServiceNow will collaborate with various teams to ensure readiness for product launches, drive executive alignment, manage escalations, provide status reports, and promote continuous improvement for the NPI process.
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As a Customer Support Specialist at Tovala, you will provide seamless and enjoyable customer experiences, address inquiries, and contribute insights for product improvements. You will work remotely and collaborate with the team in the office, managing customer support shifts between 8:00 am to 11:00 pm CT, including weekends.
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Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
The Customer Success Associate at Cleo works directly with customers to ensure satisfaction, growth, and retention. Responsibilities include engaging customers in continuous dialogue, updating them on product innovations, managing small expansion opportunities, and conducting account reviews.
Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Must have excellent communication and problem-solving skills. Provides industry-leading care and innovative solutions to customers.
The AMS Customer Advocate at ServiceNow is responsible for designing and executing the AMS Customer Engagement program for the AMS President. This role involves monitoring, preparing, and following up on customer engagements to increase customer intimacy and contribute to the growth strategy.
The Sr. Customer Support Manager is responsible for managing the Lifecycle Service business for assigned customer contracts, ensuring customer satisfaction, and addressing any service-related issues. They act as a single point of contact for customer management in Southern California and work to maintain service delivery compliance with Service Level Agreements (SLAs). Responsibilities include managing subcontractors, resolving customer concerns, and identifying areas for service quality improvement.
The Head of Customer Advocacy for AI GTM at ServiceNow will work closely with the Global Head of AI GTM to drive customer advocacy, engagement, and storytelling for the AI business unit. Responsibilities include optimizing customer engagements, aligning AI storytelling, building executive engagement programs, and deepening customer relationships.
Responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, providing support, and leading product trainings to achieve customer success. Troubleshoot technical issues, coordinate with internal teams, and build long-term client relationships. Join a newly formed Customer Success Management team within Arcadia's Customer Management division.
The Associate Customer Support Manager is responsible for delivering exceptional service to State & Local Government customers in the designated territory. This role involves managing customer relationships, contract renewals, proposals, accurate forecasting, compliance, and working towards targets and goals. The ACSM ensures customer satisfaction by overseeing the delivery of Motorola's Lifecycle Services products and addressing any issues that arise.
The Customer Support Manager at Motorola Solutions is responsible for managing government contracts, developing customer relationships, marketing service programs, and ensuring service delivery and compliance. This role requires travel within North Carolina and maintaining customer account plans and strategies.
The Customer Support Representative provides assistance and support to clients globally, responds to client queries, escalates issues, documents actions, contributes to process improvement, and attends client meetings as required.
Deliver outstanding customer service, resolve client issues, document actions in CRM, contribute to process improvement projects, and provide follow-up to clients. Strong communication, problem-solving, and analytical skills required.
Provide quality and timely customer service, handle inquiries, communicate effectively, analyze complex information, and demonstrate strong organizational skills in a financial services environment at Northwestern Mutual.
Manage and enhance the operational readiness and customer service experience for partners at Rocket Travel. Collaborate with internal and external stakeholders to align on business goals and improve customer service. Ensure compliance with partner agreements and anticipate partner needs to resolve issues effectively.
Client Services Representative at NinjaTrader, a FinTech company, providing customer support for trading industry and technology issues. Responsibilities include resolving client inquiries, educating customers, managing customer data, collaborating with internal teams, and contributing to the improvement of the customer experience.
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As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will focus on accuracy and timeliness in load building and execution, while developing your skills within client success.
Lead a dynamic Customer Success team to provide top-tier service to mid-sized, fast-growth customers in North America. Build strong relationships, coach and mentor team members, lead operations, and collaborate with cross-functional teams to enhance customer experience.
Client Services Representative role at NinjaTrader, assisting clients with account setup, technical support, and troubleshooting. Empowering customers to utilize NinjaTrader products effectively. Collaborating with internal teams, managing customer data, and improving customer experience through feedback. Ideal candidates exhibit empathy, excellent communication skills, and tech-savviness.
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