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Top Customer Service Representative Jobs in Chicago

51+ Job Results
13 Days Ago
Chicago, IL
Hybrid
235 Employees
1-3 Years of Experience
235 Employees
1-3 Years of Experience
Consumer Web • Software • Transportation
Customer Service Representative responsible for assisting customers with parking reservation services, resolving issues, and maintaining customer satisfaction. Actively communicates with customers to provide a positive experience and uphold the SpotHero brand.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+55 More
11 Days Ago
Chicago, IL
Remote
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Fintech
As a Bilingual Customer Service Representative at Beyond Finance, you will provide superior customer service to clients enrolled in financial hardship programs, anticipating needs, educating clients, and resolving inquiries efficiently. This remote position requires weekend and evening availability. Strong interpersonal skills, bilingual proficiency in Spanish, and a Bachelor's degree are preferred qualifications.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
25 Days Ago
Chicago, IL
Remote
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Fintech
The Customer Service Representative at Beyond Finance serves as the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care to guide clients from enrollment through graduation. This role requires a strong work ethic, positive attitude, and exceptional customer service skills in a remote call center environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
8 Days Ago
Chicago, IL
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
HR Tech • Software
As a Software Client Care Associate at Paylocity, you will resolve Payroll and HR system issues, manage client relationships, and provide outstanding support via phone and email. You will be part of a dynamic and energetic customer service team, handling a shared book of business and utilizing technical knowledge to troubleshoot and prioritize requests.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
2 Days Ago
Chicago, IL
Remote
360 Employees
$19-$21
1-3 Years of Experience
360 Employees
$19-$21
1-3 Years of Experience
eCommerce • Food • Hardware • Internet of Things • Software
As a Customer Support Specialist at Tovala, you will provide seamless and enjoyable customer experiences, address inquiries, and contribute insights for product improvements. You will work remotely and collaborate with the team in the office, managing customer support shifts between 8:00 am to 11:00 pm CT, including weekends.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
5 Days Ago
Chicago, IL
Hybrid
18,000 Employees
1-3 Years of Experience
18,000 Employees
1-3 Years of Experience
Cloud • Fintech • Machine Learning • Analytics • Financial Services
Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Must have excellent communication and problem-solving skills. Provides industry-leading care and innovative solutions to customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
2 Days Ago
Chicago, IL
Remote
21,000 Employees
1-3 Years of Experience
21,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Sr. Customer Support Manager is responsible for managing the Lifecycle Service business for assigned customer contracts, ensuring customer satisfaction, and addressing any service-related issues. They act as a single point of contact for customer management in Southern California and work to maintain service delivery compliance with Service Level Agreements (SLAs). Responsibilities include managing subcontractors, resolving customer concerns, and identifying areas for service quality improvement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More
6 Days Ago
Chicago, IL
Remote
21,000 Employees
1-3 Years of Experience
21,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Associate Customer Support Manager is responsible for delivering exceptional service to State & Local Government customers in the designated territory. This role involves managing customer relationships, contract renewals, proposals, accurate forecasting, compliance, and working towards targets and goals. The ACSM ensures customer satisfaction by overseeing the delivery of Motorola's Lifecycle Services products and addressing any issues that arise.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More

Featured Jobs

6 Days Ago
Chicago, IL
Remote
21,000 Employees
3-5 Years of Experience
21,000 Employees
3-5 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Support Manager at Motorola Solutions is responsible for managing government contracts, developing customer relationships, marketing service programs, and ensuring service delivery and compliance. This role requires travel within North Carolina and maintaining customer account plans and strategies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More
2 Days Ago
Chicago, IL
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The NPI Governance Lead in the Customer Success Organization at ServiceNow will collaborate with various teams to ensure readiness for product launches, drive executive alignment, manage escalations, provide status reports, and promote continuous improvement for the NPI process.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
12 Days Ago
Chicago, IL
Hybrid
12,700 Employees
1-3 Years of Experience
12,700 Employees
1-3 Years of Experience
Enterprise Web • Fintech • Financial Services
The Customer Support Representative provides assistance and support to clients globally, responds to client queries, escalates issues, documents actions, contributes to process improvement, and attends client meetings as required.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
7 Days Ago
Chicago, IL
Hybrid
230 Employees
1-3 Years of Experience
230 Employees
1-3 Years of Experience
Fintech • Financial Services
Client Services Representative role at NinjaTrader in Chicago, assisting clients with account setup, technical support, and troubleshooting issues related to the trading platform. Requires empathetic customer service, bilingual in English and Russian, tech-savvy, and experience in high-volume technology companies.
Top Benefits:
401-K Matching
Commuter Benefits
Company Outings
+23 More
15 Days Ago
Chicago, IL
Hybrid
12,700 Employees
1-3 Years of Experience
12,700 Employees
1-3 Years of Experience
Enterprise Web • Fintech • Financial Services
Deliver outstanding customer service, resolve client issues, document actions in CRM, contribute to process improvement projects, and provide follow-up to clients. Strong communication, problem-solving, and analytical skills required.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
17 Hours Ago
Chicago, IL
Remote
1-3 Years of Experience
1-3 Years of Experience
Fintech
Provide quality and timely customer service, handle inquiries, communicate effectively, analyze complex information, and demonstrate strong organizational skills in a financial services environment at Northwestern Mutual.
2 Days Ago
Chicago, IL
Remote
20,000 Employees
$179K-$313K Annually
7+ Years of Experience
20,000 Employees
$179K-$313K Annually
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Head of Customer Advocacy for AI GTM at ServiceNow will work closely with the Global Head of AI GTM to drive customer advocacy, engagement, and storytelling for the AI business unit. Responsibilities include optimizing customer engagements, aligning AI storytelling, building executive engagement programs, and deepening customer relationships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
15 Days Ago
Chicago, IL
170 Employees
$70K Annually
1-3 Years of Experience
170 Employees
$70K Annually
1-3 Years of Experience
Consumer Web • Information Technology • Software • Travel
Manage and enhance the operational readiness and customer service experience for partners at Rocket Travel. Collaborate with internal and external stakeholders to align on business goals and improve customer service. Ensure compliance with partner agreements and anticipate partner needs to resolve issues effectively.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+40 More
15 Days Ago
Chicago, IL
Hybrid
230 Employees
1-3 Years of Experience
230 Employees
1-3 Years of Experience
Fintech • Financial Services
Client Services Representative at NinjaTrader, a FinTech company, providing customer support for trading industry and technology issues. Responsibilities include resolving client inquiries, educating customers, managing customer data, collaborating with internal teams, and contributing to the improvement of the customer experience.
Top Benefits:
401-K Matching
Commuter Benefits
Company Outings
+23 More
15 Days Ago
Chicago, IL
1,700 Employees
1-3 Years of Experience
1,700 Employees
1-3 Years of Experience
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will focus on accuracy and timeliness in load building and execution, while developing your skills within client success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+57 More
5 Days Ago
Chicago, IL
Hybrid
4,196 Employees
5-7 Years of Experience
4,196 Employees
5-7 Years of Experience
Fintech • Payments • Financial Services
Lead a dynamic Customer Success team to provide top-tier service to mid-sized, fast-growth customers in North America. Build strong relationships, coach and mentor team members, lead operations, and collaborate with cross-functional teams to enhance customer experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
15 Days Ago
Chicago, IL
Hybrid
230 Employees
1-3 Years of Experience
230 Employees
1-3 Years of Experience
Fintech • Financial Services
Client Services Representative role at NinjaTrader, assisting clients with account setup, technical support, and troubleshooting. Empowering customers to utilize NinjaTrader products effectively. Collaborating with internal teams, managing customer data, and improving customer experience through feedback. Ideal candidates exhibit empathy, excellent communication skills, and tech-savviness.
Top Benefits:
401-K Matching
Commuter Benefits
Company Outings
+23 More
9 Days Ago
Chicago, IL
Remote
450 Employees
1-3 Years of Experience
450 Employees
1-3 Years of Experience
Fintech • Information Technology • Software
Global Support Specialist responsible for coordinating the successful transfer of international entities for new GSM clients. Requires strong organizational skills, high customer service standards, excellent communication skills, and ability to work independently or in a team setting. Must have a Bachelor's degree or equivalent experience in finance or accounting. Familiarity with Salesforce CRM, MS Excel, and MS Office is essential.
Top Benefits:
401-K
401-K Matching
Company Outings
+45 More
14 Days Ago
Chicago, IL
Hybrid
20 Employees
1-3 Years of Experience
20 Employees
1-3 Years of Experience
Artificial Intelligence • Information Technology • Machine Learning • Analytics • Business Intelligence
The Customer Success Specialist at Prosodica is responsible for providing accurate information and support to customers, troubleshooting technical issues, analyzing data sets, creating visualizations, maintaining customer interactions, and collaborating with cross-functional teams to drive business growth.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
8 Days Ago
Chicago, IL
Hybrid
100 Employees
7+ Years of Experience
100 Employees
7+ Years of Experience
Fintech • Financial Services
The Client Services Director is responsible for leading, mentoring, and managing the front-line Client Services team to ensure client satisfaction and retention. They troubleshoot problems, develop client service protocols, resolve complex issues, and collaborate with various departments to enhance client experience. Additionally, they contribute to product development, deliver training, assist in sales efforts, analyze customer data, and oversee client services policies.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+14 More
15 Days Ago
Chicago, IL
Hybrid
15,000 Employees
$55K-$94K Annually
1-3 Years of Experience
15,000 Employees
$55K-$94K Annually
1-3 Years of Experience
Professional Services • Software • Analytics • Consulting • Energy
The Customer Success Specialist, Advisory is responsible for post-sales implementation of software and advisory products/services, coordinating post-sale activities, building customer relationships, and driving customer adoption and renewals. They serve as a single point of contact for assigned customers and collaborate with account owners on renewal strategy.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+31 More
15 Days Ago
Chicago, IL
550 Employees
3-5 Years of Experience
550 Employees
3-5 Years of Experience
AdTech
Client Services Manager role at Kargo in Chicago, providing white glove service through campaign management, building client rapport, ensuring client retention and growth through incremental and upsell opportunities. Liaison between departments to manage end-to-end execution and work with sales on brand strategy. Responsible for direct and programmatic campaign execution, client relationships, and performance reporting.
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