Top Customer Service Representative Jobs in Chicago, IL

As a Customer Service Representative, you will provide superior customer service via phone, email, and written correspondence while ensuring prompt resolution of inquiries and adherence to quality standards.

Provide support to accountholders via phone, educating them on healthcare reimbursement accounts, ensuring compliance, and delivering excellent customer service. Handle inquiries, resolve issues, and navigate online tools while maintaining member privacy.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

As a Bilingual Customer Service Representative, you'll provide exceptional service via phone, respond to client inquiries, and maintain accurate records while excelling in a fast-paced remote environment.

Customer Service Representatives assist clients in financial hardship programs through calls, providing solutions, maintaining relations, and ensuring high-quality service while meeting performance expectations.

Provide remote patient and customer support for appointment scheduling, insurance and billing inquiries, account updates, referrals, and provider communication; maintain HIPAA-compliant records.

Provide phone/email/chat support for bank customers; assist with online banking setup, account and payment questions, and follow compliance and security policies.

Provide remote support for online retail customers: answer product and order questions, process returns/exchanges, manage support tickets, and coordinate with warehouse/shipping.

Provide remote technical support via phone, email, and chat: troubleshoot issues, guide users through solutions, document cases, and collaborate with engineering/support teams.

Answer inbound customer calls to resolve account issues, product questions, order status, and troubleshooting; document interactions in CRM, follow scripts, and escalate when necessary.

Provide excellent customer support via phone, email, chat, or in-person; troubleshoot and resolve issues; document interactions in CRM; meet satisfaction and productivity targets; escalate complex problems and collaborate with internal teams.

As a Customer Service Representative, engage with service customers, educate them on the Vehicle Exchange Program, and provide excellent customer service.

As a Customer Service Representative, you'll assist clients with technology issues, manage reports, communicate effectively, and collaborate with senior engineers to resolve problems swiftly.