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Top Customer Success Jobs in Chicago, IL

Reposted 9 Days AgoSaved
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Remote or Hybrid
Chicago, IL
Easy Apply
109K-147K Annually
Mid level
109K-147K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills: Ai/AutomationCustomer Success SoftwareGainsightSalesforce
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
107K-144K Annually
Senior level
107K-144K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
50K-68K Annually
Junior
50K-68K Annually
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.
Top Skills: Enterprise SaasIot Platform
10 Days AgoSaved
Remote or Hybrid
Chicago, IL
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
10 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
60K-65K Annually
Entry level
60K-65K Annually
Entry level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.
11 Days AgoSaved
Remote or Hybrid
Chicago, IL
Junior
Junior
Productivity • Sales • Software
The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.
Top Skills: B2B Saas
11 Days AgoSaved
Remote
Chicago, IL
54K-70K Annually
Junior
54K-70K Annually
Junior
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills: Salesforce,Saas,Ai Tools
11 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
119K-170K Annually
Senior level
119K-170K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
11 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, partner with customers to provide technical guidance, drive product adoption, and enhance their use of GitLab solutions in the APJ region.
Top Skills: Agile PlanningCi/CdCloud TechnologiesDevsecopsGitlab
Reposted 11 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Consumer Web • Digital Media • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
Reposted 11 Days AgoSaved
Remote
Chicago, IL
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
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Reposted 11 Days AgoSaved
Remote or Hybrid
Chicago, IL
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.
Top Skills: Gainsight
Reposted 11 Days AgoSaved
Remote or Hybrid
Chicago, IL
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills: Crm SoftwareCustomer Success Strategies
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 21 Days AgoSaved
Hybrid
Chicago, IL
90K-105K Annually
Mid level
90K-105K Annually
Mid level
Artificial Intelligence • Fintech • Legal Tech • Machine Learning • Natural Language Processing • Software • Generative AI
Serve as the primary point of contact for customers, create onboarding plans, analyze usage data, drive expansion, and integrate AI tools.
Top Skills: Ai ToolsChatgptPerplexity
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
13 Days AgoSaved
Remote or Hybrid
Chicago, IL
40K-50K Annually
Entry level
40K-50K Annually
Entry level
Insurance • Logistics • Software • Transportation • Business Intelligence
As a Customer Success Representative, you will support customers by answering queries, providing training, and optimizing their experience with our products. You will document interactions in Salesforce, serve as an advocate, and promote the adoption of features and tools.
Top Skills: Salesforce
13 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
13 Days AgoSaved
Remote
Chicago, IL
100K-152K Annually
Expert/Leader
100K-152K Annually
Expert/Leader
AdTech • Digital Media • Marketing Tech • Professional Services • SEO
The Client Success Director manages top global client relationships, aligns strategy with client goals, and leads multi-million dollar accounts, ensuring revenue retention and effective marketing outcomes.
Top Skills: Digital Communication ToolsSearch Engine Optimization
13 Days AgoSaved
Remote or Hybrid
Chicago, IL
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
23 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Cloud • Information Technology • Security • Software
Lead and coach a team of Customer Success Managers, focusing on health, retention, and growth of Mid-Market and International segments while collaborating with other departments to enhance customer outcomes.
Top Skills: PlanhatSalesforce
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 13 Days AgoSaved
Remote
Chicago, IL
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
9 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
40K-119K Annually
Internship
40K-119K Annually
Internship
Software
Assist the Renewals team with customer renewal tracking, support communications, analyze data for trends, and provide project support.
Top Skills: Customer SuccessData AnalysisSaaS
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