Top Tech Support Jobs in Chicago, IL

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.

Responsible for leading the delivery of technical support operations, implementing service strategies, managing a large team, and ensuring exceptional customer experience.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Technical Support Engineer II provides advanced technical support, manages incident resolutions, trains team members, and champions process improvements while ensuring customer satisfaction.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.

As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.

Assist clients with inquiries about trading offerings, provide technical support for platforms, troubleshoot issues, and collaborate effectively with internal teams.

The Technical Support Specialist provides expert support for workplace endpoint technologies, manages installations and configurations, diagnoses issues, and maintains user documentation, enhancing user experience and IT efficiency.

This role provides technical support for security detection systems and involves on-site support, troubleshooting, and training. Significant travel is required, with responsibilities including system audits, product performance assessment, and mentoring field service technicians.

The Technical Support Specialist will provide Level 2, 3, and 4 technical support for 5ESS products, ensuring customer satisfaction and continuous improvement in a collaborative environment.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

The Technical Support Developer will troubleshoot software issues, debug applications, maintain documentation, and assist customers with technical queries.

As a Technical Support Specialist, you will troubleshoot complex technical issues, apply fixes, escalate to Engineering, and document solutions while collaborating with Product and Engineering teams.

The Technical Support Associate provides first-line technical support to enterprise customers, resolving issues via live chat and escalating complex cases as necessary, while documenting solutions and maintaining communication with customers.