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Top Tech Support Jobs in Chicago, IL

Reposted 2 Days AgoSaved
Hybrid
Chicago, IL
60K-90K Annually
Junior
60K-90K Annually
Junior
Artificial Intelligence • Fintech • Software
The Technical Support Engineer will troubleshoot technical issues, configure backend systems, manage support cases, and enhance documentation while providing excellent customer support.
Top Skills: APIsJIRASalesforceSQLZendesk
70K-110K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.
Top Skills: HardwareItSoftwareTechnical Support
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
55K-85K Annually
Junior
55K-85K Annually
Junior
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The role involves resolving technical issues, managing case loads, delivering training, and collaborating with teams to enhance product support, focusing on Healthcare applications.
Top Skills: AxiomEpsiMicrosoft Office 365SalesforceSQLStratajazzTableau
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
80K-105K Annually
Entry level
80K-105K Annually
Entry level
Fintech • Payments • Financial Services
The Technical Support Engineer assists merchants by providing knowledge on Adyen's platform and APIs, ensuring their successful integration and operational excellence.
Top Skills: HTMLJavaJavaScriptPHPScriptingSQL
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
125K-170K Annually
Mid level
125K-170K Annually
Mid level
Fintech • Payments • Financial Services
Lead a technical support team, collaborating across departments to resolve technical queries, coach team members, and define objectives for success.
Top Skills: Adyen PlatformAPIs
Reposted 5 Days AgoSaved
Remote
Chicago, IL
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Reposted 7 Days AgoSaved
Remote or Hybrid
Chicago, IL
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
18 Days AgoSaved
Hybrid
Chicago, IL
116K-197K Annually
Senior level
116K-197K Annually
Senior level
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 technical support for end-user computing services and peripheral devices, managing logistics, installations, and troubleshooting technical issues.
Top Skills: CitrixDhcpDnsItilJIRAServicenowTcp/IpVMware
Reposted 19 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
55K-85K Annually
Junior
55K-85K Annually
Junior
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The ATS Specialist provides technical support for StrataJazz, resolving issues, training users, and documenting interactions. Requires customer collaboration and compliance with HIPAA.
Top Skills: AxiomEpsiMicrosoft Office 365SalesforceSQLStratajazzTableau
13 Days AgoSaved
Remote
Chicago, IL
100K-130K Annually
Junior
100K-130K Annually
Junior
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Technical Support Engineer engages with customers to resolve technical issues, collaborating across teams to enhance customer satisfaction and improve processes.
Top Skills: PostmanSQL
Reposted 19 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Technical Support Engineer, you'll resolve technical issues, collaborate with R&D and Sales, and enhance customer satisfaction through effective support.
Top Skills: Active DirectoryCyber SecurityLinuxNetworkingWindows
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Reposted 2 Days AgoSaved
In-Office or Remote
Chicago, IL
60K-100K Annually
Entry level
60K-100K Annually
Entry level
Biotech
The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.
Top Skills: ExcelMicrosoft Office (OutlookPowerpoint)Word
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
81K-96K Annually
Junior
81K-96K Annually
Junior
Cloud • Information Technology • Software
As a Technical Support Engineer, you will assist customers with technical integration, troubleshoot issues, and enhance their experience with the Intercom product, while fostering feedback to improve the service.
Top Skills: APIsAsanaChromeCodaCSSGitHTMLJavaScriptRuby on RailsRest ApiRubySdksSlackWebhooks
Reposted 8 Days AgoSaved
Hybrid
Chicago, IL
91K-109K Annually
Senior level
91K-109K Annually
Senior level
Productivity • Software • Analytics • Automation
The Designated Support Engineer will help high value customers with inquiries, feature requests, and bug reports while ensuring customer satisfaction and relationship building.
Top Skills: APIsAsanaEmerging TechnologiesIntegrationsTechnical Support
Reposted 3 Hours AgoSaved
Remote
Chicago, IL
Senior level
Senior level
Healthtech • Information Technology • Software
The Technical Support Manager will lead the support team, oversee ticketing systems, drive AI strategies, and improve customer experiences and efficiencies.
Top Skills: Ai ToolsTicketing Systems
11 Days AgoSaved
In-Office
Chicago, IL
43K-65K Annually
Junior
43K-65K Annually
Junior
Healthtech • Other
The Technical Support Specialist provides front line support to customers via phone or email, ensuring efficient processing of returns and addressing customer inquiries effectively.
Top Skills: Computer-Based Systems
11 Days AgoSaved
In-Office
Chicago, IL
43K-65K Annually
Junior
43K-65K Annually
Junior
Healthtech • Other
The Technical Support Specialist provides customer support for processing returns, resolves issues, documents interactions, and maintains compliance with privacy laws.
Top Skills: GdprHipaa
2 Days AgoSaved
Remote
Chicago, IL
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Information Technology • Mobile • Social Media
The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.
Top Skills: Salesforce
2 Days AgoSaved
Remote
Chicago, IL
70K-85K Annually
Junior
70K-85K Annually
Junior
Database
As a Technical Support Specialist, you will provide technical assistance, troubleshoot issues, maintain high customer satisfaction, and advocate for customers while collaborating with teams across the organization.
Top Skills: AIAPIsCrmsIntercomLinearSaaSZapier
Reposted 11 Days AgoSaved
In-Office
Chicago, IL
Entry level
Entry level
Information Technology
Provide second-level technical application support, investigate incidents, communicate with clients, and maintain software knowledge to resolve issues efficiently.
Top Skills: C++JavaShell ScriptingTclUnix
12 Days AgoSaved
In-Office
Chicago, IL
62K-74K Annually
Mid level
62K-74K Annually
Mid level
Cloud • Information Technology • Software
The Technical Support Specialist will manage complex customer queries, support internal teams, troubleshoot technical issues, and mentor peers to enhance customer experiences using AI-driven solutions.
Top Skills: APIsGitIntercomSdks
Reposted 9 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
eCommerce • Information Technology
As a Technical Support Specialist, you'll assist Shopify merchants with technical inquiries, manage support tickets, collaborate with engineering, and improve documentation.
Top Skills: LinearNotionShopifySlackZendesk
3 Days AgoSaved
Remote
Chicago, IL
59K-94K Annually
Mid level
59K-94K Annually
Mid level
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills: .NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
Reposted 3 Days AgoSaved
Remote or Hybrid
Chicago, IL
Junior
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills: Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
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