Top Tech Support Jobs in Chicago, IL

As a Technical Support Specialist, you'll be the primary point of contact for customers, resolving technical inquiries and diagnosing issues while enhancing product adoption and customer satisfaction.

Provide advanced IT support, mentor Tier 1 technicians, manage IT hardware lifecycle, and lead IT projects while ensuring smooth business operations.

The Lead Technical Support Engineer monitors digital application performance, handles customer issues, and manages service levels, incident and change management, as well as problem resolution for dealer tools in eCommerce.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

Assist clients with inquiries about trading offerings, provide technical support for platforms, troubleshoot issues, and collaborate effectively with internal teams.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide pre- and post-sales technical support for MOTOTRBO products, managing support tickets, troubleshooting issues, and liaising with teams to enhance customer experience.

The Technical Support Specialist provides expert support for workplace endpoint technologies, manages installations and configurations, diagnoses issues, and maintains user documentation, enhancing user experience and IT efficiency.

The Technical Support Engineer will help customers integrate Fin, resolve technical issues, and enhance the overall user experience. They will communicate efficiently, debug complex problems, and collaborate with product teams to improve the product based on customer feedback.

The Senior Technical Support Engineer will assist customers in maximizing value from HERE's location products by diagnosing issues with mobile SDK applications and managing escalations efficiently.

The role involves providing technical support, troubleshooting software issues, training users, documenting bugs, and collaborating with development teams. It includes completing Mendix training to contribute to software development after certification.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Technical Support Engineer provides on-site technical support, monitors systems, troubleshoots issues, manages incidents, enhances clients' systems, and conducts training.

Provide technical support to clients for Interactive Brokers' platforms, troubleshooting issues and ensuring effective problem resolution.

As a Decision Support Technical Product Specialist, you will resolve complex customer issues, analyze data with SQL, and collaborate with teams to improve solutions and customer experience.

The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.

Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.