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Top Tech Support Jobs in Chicago, IL

Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
80K-105K Annually
Entry level
80K-105K Annually
Entry level
Fintech • Payments • Financial Services
The Technical Support Engineer assists merchants by providing knowledge on Adyen's platform and APIs, ensuring their successful integration and operational excellence.
Top Skills: HTMLJavaJavaScriptPHPScriptingSQL
Reposted 3 Days AgoSaved
Hybrid
Chicago, IL
116K-197K Annually
Senior level
116K-197K Annually
Senior level
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 technical support for end-user computing services and peripheral devices, managing logistics, installations, and troubleshooting technical issues.
Top Skills: CitrixDhcpDnsItilJIRAServicenowTcp/IpVMware
5 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
55K-85K Annually
Junior
55K-85K Annually
Junior
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The ATS Specialist provides technical support for Axiom, troubleshoots complex issues, manages caseloads, and develops preventive solutions while collaborating with teams and upholding compliance with regulations.
Top Skills: Ai PlatformsAxiomMicrosoft Office 365Salesforce
Reposted 6 Days AgoSaved
Hybrid
Chicago, IL
60K-90K Annually
Junior
60K-90K Annually
Junior
Artificial Intelligence • Fintech • Software
The Technical Support Engineer will troubleshoot technical issues, configure backend systems, manage support cases, and enhance documentation while providing excellent customer support.
Top Skills: APIsJIRASalesforceSQLZendesk
6 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The Manager leads a team delivering technical support for Data & Intelligence products, ensuring service quality and customer satisfaction.
Top Skills: Business Intelligence ToolsData AnalyticsSaaS
Reposted 18 Hours AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
4 Days AgoSaved
Remote or Hybrid
Chicago, IL
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills: Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Reposted 5 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Internship
Internship
Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills: APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Reposted 16 Days AgoSaved
Hybrid
Chicago, IL
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.
Top Skills: HardwareItSoftwareTechnical Support
8 Days AgoSaved
Remote
Chicago, IL
67K-70K Annually
Entry level
67K-70K Annually
Entry level
Productivity • Software • App development • Automation
As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.
Top Skills: AWSAzureC#JavaJavaScriptKubernetesRestful Apis
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 8 Days AgoSaved
Remote
Chicago, IL
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
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Reposted 8 Days AgoSaved
Remote or Hybrid
Chicago, IL
98K-145K Annually
Senior level
98K-145K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills: CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Reposted 18 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
55K-85K Annually
Junior
55K-85K Annually
Junior
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The role involves resolving technical issues, managing case loads, delivering training, and collaborating with teams to enhance product support, focusing on Healthcare applications.
Top Skills: AxiomEpsiMicrosoft Office 365SalesforceSQLStratajazzTableau
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Junior
Junior
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 16 Days AgoSaved
Remote
Chicago, IL
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 18 Days AgoSaved
Remote or Hybrid
Chicago, IL
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
19 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills: Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 18 Hours AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 2 Days AgoSaved
In-Office
Chicago, IL
94K-156K Annually
Senior level
94K-156K Annually
Senior level
Fintech • Payments
The role involves collaborating with teams to improve process efficiency, providing technical support for merchant integration, and ensuring customer satisfaction through effective communication and problem-solving.
Top Skills: Integration SolutionsPayment ProcessingTechnical Support
Reposted 2 Days AgoSaved
In-Office
Chicago, IL
Junior
Junior
Other
Provide technical support via email, chat, and phone, manage customer tickets, collaborate with teams, and contribute to documentation.
Top Skills: CcaasIp TelephonyIvrsTicketing Systems
Reposted 4 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
Junior
Junior
Financial Services
Assist clients with inquiries about trading offerings, provide technical support for platforms, troubleshoot issues, and collaborate effectively with internal teams.
Top Skills: AndroidiOSLinuxmacOSSoftware SupportTicketing SystemsWindows
11 Days AgoSaved
Hybrid
Chicago, IL
55K-60K Annually
Mid level
55K-60K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide post-sales customer support for the MSI Flex Computer Aided Dispatch solution, answering technical questions and resolving issues in Windows and Linux environments while ensuring high user satisfaction.
Top Skills: AndroidAWSAzureDhcpDnsGCPiOSJIRALinuxPowershellPythonServicenowTcp/IpWindowsZendesk
Reposted 7 Days AgoSaved
Easy Apply
In-Office
Chicago, IL
Easy Apply
65K-70K Annually
Junior
65K-70K Annually
Junior
Financial Services
Provide technical support to clients for Interactive Brokers' platforms, troubleshooting issues and ensuring effective problem resolution.
Top Skills: AndroidiOSLinuxmacOSSupport Ticketing SystemsWindows
Reposted 18 Hours AgoSaved
Remote
Chicago, IL
Entry level
Entry level
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills: LinuxmacOSWindowsPowershell
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