Top Operations Jobs in Chicago, IL

Lead global revenue operations to design and operate Smartly's commercial operating model. Own revenue planning, forecasting, KPI frameworks, systems strategy, data architecture, AI-enabled automation, and cross-functional governance. Drive forecasting accuracy, territory and compensation design, operational transformation, and executive reporting while building a high-performing global RevOps team aligned with Sales, Marketing, Customer Success, Finance, and Product.

Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.

Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.

The Senior Director will optimize marketplace operations, manage incident lifecycles, and lead a team to drive growth and data reliability.

Process membership and deposit accounts and manage loan funding by reviewing documentation, coordinating with internal teams, disbursing funds, and ensuring regulatory compliance. Serve as primary member contact for account opening and loan inquiries, validate eligibility and signatures to prevent fraud, and support software testing and process improvements.

Manage a subset of complex or sensitive work orders, coordinate vendors and residents, schedule and sequence project work, handle escalations, maintain data accuracy, and support continuous process improvement and training.

Support and supervise equities clearing operations: handle client queries, review trade lifecycle instructions, investigate process bottlenecks, recommend and implement risk-reducing improvements, write process documentation, research new product offerings, and provide rotating onsite coverage.

Partner with North America Large Customer Sales leadership to drive revenue growth via strategic planning, pipeline forecasting, data-driven insights, and cross-functional project management. Build commercial strategies, embed metrics, improve sales workflows using AI and tooling, and deliver reporting and ad-hoc analyses to improve sales productivity and execution.

Perform daily trade reconciliations and post-trade activities, investigate trade breaks, manage invoice reconciliations with exchanges and clearing firms, oversee position/trade/cash transfers, develop and optimize tools and analytical models, liaise between traders, clearing firms, accounting, and vendors, and manage ad hoc projects to improve automation and workflow.

The Head of Strategy & Business Operations will shape Adyen's strategy and operations, lead cross-functional initiatives, and build a high-performing team to drive company alignment and strategic goals.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Support a core P&L by managing credit performance, driving process improvements and projects end-to-end, evaluating underwriting and vendor proposals, collaborating cross-functionally, and running data-intensive ad hoc analyses to balance credit risk with growth and improve customer experience.

Support activation of client mobile messaging campaigns, manage short-code inventory, vendor and carrier relationships, handle reporting and audits, maintain compliance documentation, and coordinate communication among internal stakeholders and external partners.

The Strategy and Operations Manager will drive high-impact initiatives for Enova's lending portfolios, manage projects related to customer acquisition and portfolio performance, and work cross-functionally to enhance business outcomes.

The Strategy & Operations Associate will support operational execution in transforming clinical data, managing workflows, reporting, and improving efficiency through AI initiatives.

The Lead Associate Principal, OTSI Governance and Operations drives operational improvement and governance, manages portfolios, leads cross-functional forums, and establishes processes across the Office of Technology Strategy and Innovation.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

The Chief of Staff to the EVP manages strategic priorities, driving alignment and execution across the TIC organization, enhancing customer experience and operational efficiency, and overseeing communications and meetings.

The Business Operations Director, CX leads strategic initiatives for Customer Experience, leverages AI, and collaborates with senior leaders to improve operations at Applied Systems.

The Creative & Design Operations Lead will manage systems and processes for creative and design operations, ensuring efficient workflows and vendor management. This role includes building dashboards, managing projects, and optimizing tools for visibility and accountability.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

The Strategy & Operations Manager will lead high-priority initiatives, conduct analysis, manage operational enhancements, and collaborate across departments to improve business performance.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.