Top Operations Analyst Jobs in Chicago, IL

Supports Expedia Group’s B2B Controllership team through partner onboarding, pipeline reviews, accruals, payment and marketing fee reporting, invoice processing, financial analysis, SOX documentation, and month-end close activities. The role investigates transaction questions, identifies operational improvements, implements scalable controls-compliant processes, assesses implementation risks, and collaborates with internal teams and external partners.

Provides overnight technical monitoring and Tier 1 support for managed services customers. Responsibilities include monitoring applications, responding to incidents, documenting tickets, troubleshooting issues, escalating appropriately, reviewing operational reports, identifying trends, supporting process improvements, coordinating with customers and vendors, and maintaining SLA and security requirements. The role requires shift flexibility across a 24/7 operation, including weekends, holidays, and overtime.

Supports sales strategy and operations through channel sales and inventory reporting, revenue KPI dashboards, data analysis, forecasting insights, go-to-market planning, partner and customer master-data governance, territory administration, and sales enablement. The role integrates data from SAP, Salesforce, and Databricks, develops Power BI or Tableau reporting, advises revenue leaders with actionable recommendations, and coordinates cross-functional improvement projects.

The Security Operations Analyst supports information security solutions, incident response, vulnerability remediation, patch management, and security posture improvement. Responsibilities include handling escalated Level II tickets, analyzing security incidents, coordinating root-cause investigations, supporting audits and risk assessments, managing security metrics and reporting, and recommending improvements to security operations. The role collaborates with technical and business stakeholders and requires knowledge of cloud infrastructure, identity management, security monitoring, networking, email security, compliance standards, and endpoint protection.

Leads the Animal Resources Center shipping and receiving dock, coordinating animal shipments, supply and equipment inventory, vendor communications, transport vehicle compliance, and USDA documentation. Supports research operations by maintaining records, analyzing data and specimens, conducting literature reviews, and assisting with reports and manuscripts. Coordinates equipment movement and works with facility supervisors, approved drivers, and research support teams to ensure efficient, compliant operations.

Supports Talent Acquisition operations by maintaining recruiting data, developing dashboards and reports, analyzing metrics, administering ATS systems, and optimizing recruiting processes. Coordinates interview scheduling, offer generation, referrals, troubleshooting, and executive presentations. Requires advanced Excel skills, strong data integrity, organization, analytical ability, and at least two years of relevant experience. Workday Recruiting and AI workflow experience are preferred.

Supports Capital Markets operations involving foreign exchange transactions, trade confirmations, settlements, reconciliations, cash movements, and operational controls. Reviews transaction data, investigates discrepancies, maintains client service standards, and ensures accurate processing in a risk-sensitive environment. The role also supports system upgrades, user testing, regulatory changes, process improvements, and operational readiness while coordinating with traders, banking officers, clients, and internal partners.

Provides client and legal talent support, triages operational requests, and coordinates engagement setup, billing details, onboarding, equipment, vendor management, and audit responses. Ensures contracts and documentation are accurate, requirements are completed on time, and engagements are ready for launch. Collaborates with Sales, Talent Operations, Legal, Compliance, Finance, IT, and other stakeholders while maintaining high service quality and process compliance.

Executes core accounting activities supporting monthly close and financial reporting. Responsibilities include preparing journal entries, reconciling accounts, performing job cost accounting, supporting revenue recognition and WIP preparation, maintaining financial records, preparing reports, resolving discrepancies, using ERP systems, and supporting internal controls, audits, compliance, and process improvements.

Improves Global Talent processes, governance, onboarding, localization and translation workflows, information management, and technology-enabled solutions. Analyzes workflows, documents standards, coordinates stakeholders and vendors, monitors adoption and effectiveness, and leads moderate-scope improvements. The role also identifies opportunities for responsible AI and automation while maintaining appropriate human oversight, privacy, security, quality, and compliance.

Analyzes Medicare and Commercial formularies to determine rebate eligibility under manufacturer contracts. Reviews contract language, formulary and plan design data, maintains formulary filings, supports rebate forecasting, underwriting, audits, invoicing, and pharmaceutical disputes. Performs quality control and collaborates across clinical, client support, audit, and contracting teams.

Lead complex security investigations across endpoint, identity, cloud, email, SaaS, and network environments. Own incidents through containment, remediation coordination, documentation, and post-incident review. Tune detections, queries, dashboards, workflows, and SOAR playbooks; improve SOC metrics, threat coverage, alert fidelity, and response processes. Partner on vulnerability and cloud-risk remediation, participate in global on-call rotation, use approved AI capabilities responsibly, and mentor analysts.

Performs treasury finance operations, including loan sales, data analysis, reconciliation, and financial controls. Automates recurring workflows using SQL, Python, Excel, and AI tools; maintains and modernizes data pipelines; investigates discrepancies; and communicates insights to technical and business stakeholders. Serves as a subject matter expert on loan data and finance processes while supporting fraud prevention and financial governance.

Owns card brand and bank invoice expense processes, accruals, reconciliations, reporting, and quarterly scheme submissions. Downloads and loads invoices, runs SQL queries, identifies billing anomalies and variances, reconciles expenses to the general ledger, creates bank invoices, and monitors opportunities for process improvement and cost reduction. The role supports finance leadership with research, reporting accuracy, and issue resolution.

Manages payer data operations across more than 1,200 data feeds, resolving data quality issues, transmission failures, ingestion problems, and audit requirements. Maintains contract metadata and standard operating procedures while partnering with payers, Product, Engineering, and Field Operations. Uses SQL and data platforms to investigate anomalies, trace data flows, identify root causes, improve monitoring, and strengthen data reliability supporting value-based care contracts.

Supports finance operations and consolidation accounting by managing quarterly analytics calendars, preparing variance and flux reporting, and assisting with eliminations and allocation journal entries. The role also supports NetSuite and FloQast systems, audit requests, close-process improvements, reporting enhancements, and AI automation initiatives. Responsibilities include maintaining recurring deadlines, explaining account-level financial detail, responding to stakeholder requests, and assisting with special projects.

Analyzes revenue operations data using Salesforce, NetSuite, and Excel to support pipeline forecasting, financial reporting, budgeting, dashboards, and executive decisions. Responsibilities include data validation, modeling, variance analysis, workflow improvement, and cross-functional collaboration with Finance, Accounting, Business Development, and Salesforce administration. The remote role requires periodic travel to company sites, up to 10%.

Analyze sales performance, pipeline health, forecasting, conversion, territories, and revenue drivers. Build dashboards, reports, and scorecards; audit CRM data quality; define sales metrics; and translate complex datasets into actionable recommendations. Partner with sales leadership, Finance, Marketing, and Customer Success on planning, pipeline visibility, quota analysis, segmentation, and productivity improvements.

Provide U.S. HR operations support by processing employee lifecycle transactions, maintaining accurate Workday and HR system data, managing employee inquiries and cases, supporting compliance and audits, and contributing to process improvements, system testing, implementations, and regional HR initiatives.

Manages end-to-end accounts receivable, invoicing, collections, reconciliations, deferred revenue, journal entries, budgeting, forecasting, variance analysis, procurement support, tax documentation, and financial reporting. Partners with accounting, sales, customer, research administration, and leadership teams to resolve discrepancies and maintain accurate financial records. The role requires detail-oriented financial operations experience in a remote, collaborative environment.

Supports Veterans Health Administration EHR modernization governance by tracking council actions, risks, decisions, project plans, change requests, and status reporting. Facilitates SME meetings, coordinates project teams, develops processes and workflow designs, and supports strategic communications, change management, stakeholder engagement, and training materials.

Manage client accounts and fulfillment projects by interpreting instructions, coordinating internal teams, analyzing workflows, monitoring quality and delivery, resolving client issues, and maintaining professional relationships. The role also identifies process improvements and additional business opportunities, supports new product and client initiatives, and uses technical processing tools and quality assurance practices to ensure accurate, timely results.

Provides operational support for fundraising and business systems through recurring data maintenance, duplicate remediation, bulk uploads, record merges, data quality initiatives, and user support. Responds to ServiceNow requests, creates documentation and training resources, tests system enhancements, and recommends process improvements. The role also supports data validation, reconciliation, reporting, and automation using programming and AI while escalating complex issues appropriately.

Analyzes customer and business requirements, data, test results, and program outputs to implement accurate batch data fulfillment solutions. Serves as a liaison between business, technical, and operational teams; configures systems, executes test plans, troubleshoots processing issues, maintains documentation, and ensures compliance with legal and operational standards. The role also supports process improvements, cost reduction, quality initiatives, and timely program delivery using proprietary systems.

Manages Salesforce administration, CRM data integrity, reporting, dashboards, process automation, and revenue operations analytics. Partners with Sales, Finance, and BI on integrations, data enrichment, and reporting infrastructure. Supports sales enablement through troubleshooting, training, office hours, documentation, and user guidance. The role also identifies scalable process improvements and translates operational data into actionable business insights.