Top Operations Analyst Jobs in Chicago, IL

Monitor and reconcile transactions across ACH, RTP/FedNow, and card networks; triage and resolve payment exceptions, chargebacks, and settlement discrepancies; run SQL queries and build volume/limit projection models; communicate with sponsor banks and clients; maintain tracking of open operational items and document processes to support automation.

Manage systems, reporting, and financial analysis linking sales pipeline to recognized revenue. Own recurring revenue and pipeline reports, maintain financial models and Salesforce data hygiene, support forecasting, build dashboards, evaluate tools and automation, document processes, and develop post-sale analytics over time.

Analyze international operational data for Canada and Mexico, build and maintain reporting, produce data-driven memos with recommendations, represent branches in corporate initiatives, and collaborate with analysts to identify trends and opportunities.

Analyze large operational, financial, and engineering datasets to identify trends and performance drivers. Build and maintain dashboards and reports, develop SQL extractions, investigate data quality, support systems integrations and automation, and deliver actionable insights to cross-functional leadership to drive continuous improvement and operational performance.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Own Salesforce administration and optimize the broader revenue technology stack. Configure CRM objects, workflows, permissions, reports, dashboards, integrations, and data governance. Partner with go-to-market teams to translate requirements into scalable solutions, automate processes, improve routing and pipeline workflows, troubleshoot systems, and evaluate RevTech tools. Build actionable analytics, document processes, and contribute to long-term CRM architecture and continuous improvement.

Serve as the primary Sales Operations partner for a North American business unit. Coordinate forecasting, pipeline reviews, performance reporting, planning, territory segmentation, quota modeling, and business reviews. Analyze sales metrics, identify risks and opportunities, improve data quality, and deliver leadership recommendations. Partner cross-functionally with Finance, Marketing, Customer Success, and technical teams to define requirements, automate reporting, streamline workflows, and lead analytical projects.

Supports daily payment processing, merchant onboarding, reconciliation, settlement investigations, reporting, compliance controls, incident resolution, and process improvement. Collaborates with processors, banking partners, Finance, Product, Engineering, implementation, support, and merchant teams to resolve payment exceptions and improve operational efficiency.

Configure, roll out, and support revenue cycle applications (primarily Epic). Perform business/systems analysis, requirements definition, testing, troubleshooting, and stakeholder communication to optimize revenue cycle workflows and drive continuous improvement.

Support sales planning and execution by creating and maintaining dashboards and reports, validating CRM data, aiding forecasting and pipeline analysis, partnering cross-functionally to improve sales processes, and documenting workflows to scale operations.

Lead sales analytics and reporting to drive revenue and efficiency. Build Tableau and Salesforce dashboards, analyze pipeline health, perform ad-hoc and pilot analyses, partner with sales leadership and cross-functional teams, administer compensation and CRM updates, and evaluate/implement AI-driven sales tools to optimize performance.

Own day-to-day GTM revenue systems and build AI-native automations. Responsibilities include Salesforce administration, n8n workflow development, deal desk and commissions support, tooling administration, integration monitoring, and converting repetitive tasks into automated, agentic workflows using Claude Code and other AI tools.

Manage commissions and variable compensation for sales teams, own commissions software administration and reconciliations, integrate acquisitions into compensation processes, build BI/CRM dashboards and automations, support Quote-to-Cash and Sales Enablement, handle reporting requests and month-end close with Finance.

Manage day-to-day revenue cycle operations for lab services including denials management, appeals, self-pay inventory, claims write-offs, client edits, payer policy changes, AR aging, eligibility and insurance discovery. Oversee and report denials/appeals activity, guide team to meet AR and collection goals, identify payment trends and process improvements, ensure regulatory and policy compliance, and support recruitment, training and workload allocation.

Partner with regional Solutions Engineering leaders to run and improve operating rhythms, reporting, and CRM data quality. Provide actionable regional insights using BI tools, streamline workflows, drive regional initiatives from identification through implementation, and collaborate with GTM Analytics and Systems to scale processes and improve field productivity.

Manage EHS field readiness and contractor compliance to enable safe, timely technician site access. Maintain safety documentation, track KPIs, manage contractor portals (ISNetworld/Avetta), COIs, and Salesforce records. Support onboarding, training coordination, incident reporting, audits, and corrective actions while collaborating with internal teams and supporting occasional domestic and international site visits.

Owner of revenue reporting, forecasting, and process improvements across sales, customer success, renewals, and finance. Build and maintain dashboards, analyse cross-system data to surface trends and root causes, and deliver actionable recommendations. Support scaling of lead-to-opportunity, handoffs, renewals, forecasting workflows, and revenue technology implementations.

The Product Operations Analyst analyzes product data and customer behavior to inform strategy, supports performance tracking, and drives continuous improvement through data insights and experimentation.

Support partner sales by implementing and managing scalable partner processes, driving program design, owning projects end-to-end, improving systems (including Salesforce), performing quantitative analysis to track KPIs, and coordinating cross-functional stakeholders to enable partner-facing sales teams.

Paid 12-week, full-time summer internship analyzing business performance, identifying trends from reports and customer feedback, using SQL and Excel to produce memos and present findings to leadership while collaborating across departments.

Support and scale trading operations by owning end-to-end workflows, troubleshooting exchange connectivity, reconciling exchange and broker fees, managing broker onboarding/KYC, providing real-time operational support for launches and relationships, performing market data and cost analysis, improving documentation and controls, and driving process improvements and ad hoc analytical projects.

Manage integration project tracking and executive reporting for multiple acquisitions. Coordinate cross-functional workstreams, maintain trackers and action registers, investigate and resolve blockers, and support marketing operations (CRM/marketing automation, campaign tracking, sales enablement, websites) and reporting. Provide exposure to senior leadership and grow into broader Marketing & Strategy responsibilities.

Support daily finance operations including accounts payable, expense processing, reconciliations, corporate card monitoring, and month-end tasks. Maintain accurate records, prepare reports in Excel/Sheets, resolve stakeholder inquiries, and identify process improvements while working independently and meeting deadlines during Chicago (Central Time) business hours.

Manage day-to-day execution of distributed energy resource (DER) participation in energy markets: availability and market offers, data collection/submission, performance calculations, process improvement, and automation. Identify and correct process errors, build tools, and collaborate across teams to support enrollment, scheduling, settlement, and revenue protection. May require occasional nights or weekends.

Lead GTM revenue operations: design and administer compensation plans, build revenue dashboards, own HubSpot architecture and integrations, administer GTM systems, drive AI-powered automation, and optimize sales processes across Sales, Marketing, Partnerships, and Customer Success.